Lightspeed Golf

The team in Chronogolf have been fantastic from day one, always ready to help when you need them!

Vantagens:

Modern intuitive and user-friendly for both customers and staff. It gives great insights to help run the business more effectively across the golf course tee sheet, membership subscriptions, retail and restaurant aspects. The team are always open to suggestions as to what need to be tweaked to help make the system work better for our particular needs and will always help as soon as possible.

Desvantagens:

At the moment I cant say there are any downsides to the system, any issues we have come across are being dealt with and can see that there is a genuine want to provide what we need to get it to be 100% right for us.

Dark Ages to cloud 2.0

Comentários: We went from a pencil and paper tee sheet to this robust system. I'm not gonna lie, there were a few bumps along the way but once I was trained I was able to train all my employees and it's been invaluable to evaluating the health of our country club.

Vantagens:

Platform is intuitive. Training is manageable. It is robust enough to go REALLY deep while easy enough for "cheap" empoyees to navigate it without messing stuff up. The integration between tee sheet and retail is awesome and I'm hoping when we add restaurant it will also be awesome.

Desvantagens:

There are some features I would like to be able to adjust myself, but the company keeps it in house so we occasionally need Lightspeed to adjust stuff for us.

Why do we now have to pay a fee

Comentários: Good until 2.weeks.ago. now, very poor

Vantagens:

Up until recently the app was free. Now they want to charge usNo one will answer the phone when I call...Numerous time over a 1 week period

Desvantagens:

Everything now. I can not make a tee time without being charged a fee, and I work at the course!

Lightspeed is the perfect solution for all our golf course needs.

Comentários: I'm so grateful that we chose Lightspeed as our new partner for tee sheet and POS management. Our new website is incredible and our PitchCRM campaigns are very successful. We look forward to continuing our partnership with Lightspeed.

Vantagens:

Lightspeed software is incredibly easy to use and offers tremendous features to help you manage your business. The dynamic pricing tee sheet feature is key for our business and the Business Intelligence and POS reporting gives us the data we need to analyze our revenue. The added value you find with website management, CRM, and other tools are great to maximize the value of partnering with Lightspeed. Every piece of the Lighspeed puzzle offers dedicated support teams that assist with any question quickly and with almost immediate responses for tee sheet and POS management. I'd highly recommend Lightspeed to any golf operation of any size.

Desvantagens:

As with any change, there are growing pains and challenges. While Lightspeed training is excellent, there are a couple features on occasion that we have requested specifically to improve upon or add for an even better experience. The biggest hurdle is the same as you would face in making this kind of transition with any new software program and that is simply the learning curve involved and time it takes to setup all of the tools and items needed to start operating normally again. The good news is that Lightspeed makes it about as painless as possible for such a significant transition.

We are extremely pleased with the Chronogolf system. Best System out there!

Comentários: The experience working with Chronogolf has be very positive. The are a great team player with golf facilities. We are looking forward to seeing the growth of best of business relationships to further our business and no trade times! We feel we have found a long term partner to help grow our business by providing an open platform to provide better services to our customers.

Vantagens:

It is a modern cloud based system that is simple or as complex as you would like. If you are coming from an older style point of sale system it will take a little while to get up to speed, but don't worry the support services are prompt, competent and patient. The ability to work from home to manage the system has been great for our management team. Reports are detailed and easy to run. Collecting customer information is straight forward. Different modules are available as your comfort level with the product increases that will help differential your golf facility from the crowd. The system works seamlessly with Lightspeed and has resulted in improved bottom line performance in every department category. It is easy to make informed decisions on performance as you go along.

Desvantagens:

There is so much capability with this system you can get overwhelmed in the first peak season. We are really looking forward to the off season to strategically go through the system for improved performance. It is a intuitive system but there is a lot of potential to challenge your team.