Quem usa esse software?

ReachEdge serves a variety of industry verticals in the U.S. and internationally. Get more leads from your advertising and website with our lead capture and tracking tools for local businesses.

Avaliações médias

48 avaliações
  • Geral 4.2 / 5
  • Praticidade 4.1 / 5
  • Atendimento ao cliente 4.4 / 5
  • Recursos 4 / 5
  • Relação qualidade/preço 4 / 5

Detalhes do produto

  • Preço inicial US$ 149,00/mês
  • Detalhes dos preços Free Trial for first 30 days and regular service fee is applied
  • Versão gratuita Sim
  • Teste Grátis Sim
  • Implantação Nuvem, SaaS, web
    Celular - iOS nativo
    Celular - Android nativo
  • Formação Ao vivo online
    Webinars
    Documentos
  • Assistência Horário comercial
    Online

Dados sobre o fornecedor

  • ReachLocal
  • https://www.reachlocal.com
  • Fundada em 2003

Sobre o ReachEdge

ReachEdge is our easy-to-use Customer Engagement Software for local businesses. ReachEdge give you tools to engage customers on your site, track where your leads are coming from, and capture online and phone leads into a central inbox, which makes it easy for you to engage with your leads and see what marketing tactics are working best for your business.

Recursos do ReachEdge

  • Análise de dados
  • Bate-papo ao vivo
  • Coleta de comentários
  • Conteúdo de vídeo
  • Gamificação
  • Gestão da comunicação
  • Gestão da comunidade
  • Gestão de rotatividade
  • Sindicação de conteúdo

As avaliações mais úteis do ReachEdge

ReachEdge Product- Company Standpoint

Avaliado em 31/10/2016
Jossie E.
Executive Director
Serviços a indivíduos e famílias, 2-10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação 
4/5
Geral
4 / 5
Praticidade
4 / 5
Recursos e funcionalidades
2 / 5
Atendimento ao cliente
3 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: We really enjoy using ReachEdge to help us keep track of all of our clients, follow ups, prospective clients. It is pretty easy to use and understand, which is something that we really like about the program. It helps our business stay on top of leads, which is important since we are a referral based company.

Vantagens: The ease of use and ability to keep track of clients. It is nice to see where your traffic is coming from and your company's response time for prospective business.

Desvantagens: The customer service can sometimes be confused on what problems you are experiencing so that can be frustrating to what they see and what you are seeing.

Resposta dos fornecedores

por ReachLocal em 02/11/2016

Jossie,
We¿re happy ReachEdge has been able to help you track clients and see what¿s working for your business. We¿ve passed your comments along to our internal teams. Thank you!

Successful ROI

Avaliado em 31/10/2016
Nicole L.
Outreach Supervisor
Gestão de organizações sem fins lucrativos, 13-50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
4 / 5
Atendimento ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Reach Local's products have helped us increase our revenue exponentially. When used together, our campaigns have had a very successful return on investment. Our account manager has gone above and beyond to learn our business and help us form a successful campaign unique to our business and industry.

Vantagens: Easy to use, customization

Desvantagens: Some website features are difficult to use

Resposta dos fornecedores

por ReachLocal em 31/10/2016

Nicole,
Thank you for your review! We're happy to hear you've seen increased ROI after using our products and glad your account manager has been helpful.

Very functional but overwhelming

Avaliado em 17/12/2018
Alexa F.
Owner
Saúde, bem-estar e condicionamento físico, 2-10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
2 / 5
Praticidade
4 / 5
Recursos e funcionalidades
5 / 5
Atendimento ao cliente
4 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Vantagens: This is a great feature to have as a business owner, however it is VERY overwhelming. It would be great to designate responding to customers or "leads" to a specific employee, but right now I am the one doing so. It is a little confusing to work but it is a great feature and helps gain customers.

Desvantagens: I think if they made it a little simpler on the eyes this would be a 10/10 software.

With them from the start and still here

Avaliado em 01/11/2016
Cassidy H.
Admin
Construção, 2-10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Atendimento ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: We've been using ReachEdge for years now! The website they made for the company is beautiful, and we've received a lot of compliments on it. It's easy for us to go in and update or we can make changes through them. Their customer support is top notch. They are always helpful and polite. Like I said, we've been using them for years and we have no plans on changing anything! :)

Vantagens: Easy to use. Great customer support.

Desvantagens: Nothing.

Resposta dos fornecedores

por ReachLocal em 02/11/2016

Cassidy,
We love being part of your business and look forward to many more years of working together!

I have been using Reach Edge since 2012. Amazing experience.

Avaliado em 18/07/2017
Juan K.
Marketing Manager
Gestão da educação, 1.001-5.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
4 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Atendimento ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: great feedback from the company and great results, getting leads every single day which is the most important thing about the software

Vantagens: Pretty simple and easy to use and manage a database. It gives you reports, besides the support your getting from representatives

Desvantagens: Nothing, no complaint at all. So far so good, everything working smoothly, they have been doing some improvements.

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