--- description: Tudo sobre Waitwhile: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Waitwhile - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Experiência do Cliente](/directory/30671/customer-experience/software) > [Waitwhile](/software/152494/waitwhile) # Waitwhile Canonical: https://www.capterra.com.br/software/152494/waitwhile Página: 1 / 4\ Próximo: [Próxima página](https://www.capterra.com.br/software/152494/waitwhile?page=2) > O aplicativo Smart Waitlist e a plataforma Queue Management. > > Conclusão: 63 usuários atribuíram a nota **4.7/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Waitwhile? Qualquer empresa que administre filas de hóspedes/clientes sem reservas/listas de espera — restaurantes, barbearias, salões, escolas, serviços de aluguel, eventos, hospitais, varejistas e muitos outros. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.7/5** | 63 Avaliações | | Praticidade | 4.7/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.7/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.6/5 | Com base em avaliações gerais | | Recursos | 4.4/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Waitwhile - **Localização**: San Francisco, EUA - **Fundada**: 2017 ## Contexto comercial - **Preço inicial**: US$ 29,00 - **Modelo de preços**: (Versão gratuita disponível) (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Países disponíveis**: Alemanha, Austrália, Brasil, Canadá, China, Estados Unidos, Japão, México, Reino Unido, Índia ## Recursos - Acesso para Celular - Agendamento de compromissos - Agendamento em tempo real - Alertas/notificações - Banco de dados de clientes - Banco de dados do cliente - Confirmations/Reminders - Controle do tempo de espera - Gestão da comunicação - Gestão de calendários - Gestão de experiência do cliente - Gestão de filas - Gestão de reservas - Histórico do cliente - Lembretes - Listas de espera públicas - Mensagens de SMS - Painel - Portal de autoatendimento - Priorização - Rastreamento de engajamento - Rastreio de listas de espera - Reagendamento - Relatórios e análise de dados - Relatórios e estatística - Reservas online - Self Check-In/Check-Out ## Integrações (3 no total) - Mailchimp - Salesforce Sales Cloud - Zapier ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Bate-papo ## Category - [Software de Experiência do Cliente](https://www.capterra.com.br/directory/30671/customer-experience/software) ## Categorias relacionadas - [Software de Experiência do Cliente](https://www.capterra.com.br/directory/30671/customer-experience/software) - [Software de Aviso de Compromissos](https://www.capterra.com.br/directory/30997/appointment-reminder/software) - [Sistemas de Agendamento](https://www.capterra.com.br/directory/30087/scheduling/software) - [Ferramentas de Engajamento com Cliente](https://www.capterra.com.br/directory/30906/customer-engagement/software) - [Sistemas de Agendamento de Compromissos](https://www.capterra.com.br/directory/30757/appointment-scheduling/software) ## Alternativas 1. 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[LiveAgent](https://www.capterra.com.br/software/102188/liveagent) — 4.7/5 (1754 reviews) ## Avaliações ### "Review of Waitwhile for educational use" — 5.0/5 > **Jivanto** | *17 de maio de 2019* | Gestão da educação | Taxa de recomendação: 10.0/10 > > **Vantagens**: Ease of use \& the functionality of SMS communication > > **Desvantagens**: Pricing structure-- we only utilize this software one or two days a year with a large number of customers so monthly plans don't really fit with our needs. ----- ### "Has become an integral part of our business" — 5.0/5 > **Joshua** | *16 de junho de 2024* | Varejistas | Taxa de recomendação: 9.0/10 > > **Vantagens**: We initially implemented WaitWhile during the pandemic where there was a limitation on occupancy at our retail stores and it has now become an important process since then. We now use it at all our locations, and it helps our staff manage their time with proper scheduling of appointments as opposed to accepting any walk ins and informal bookings as we did previously. The UI is easy to use and our staff members who accept bookings through their tablets find no troubles navigating the platform. > > **Desvantagens**: Nothing in particular from the platform stood out as an issue. > > Started as a temporary solution during the pandemic, has now become integral to our business ----- ### "use for small restaurant" — 3.0/5 > **Elizabeth** | *26 de fevereiro de 2019* | Restaurantes | Taxa de recomendação: 6.0/10 > > **Vantagens**: It does what we were looking for (guests can check themselves in) > > **Desvantagens**: it sometimes doesn't upload the info as quickly or the name will get "lost" somewhere ----- ### "Barbershop Bookings" — 5.0/5 > **Patricia** | *17 de outubro de 2021* | Serviços ao consumidor | Taxa de recomendação: 10.0/10 > > **Vantagens**: Ease of use for customers of all ages they love it. On line support from staff for owner is great > > **Desvantagens**: I think it can allow for more customization for the users and Adminisrator to assist in brand building and ease of calendar use and color schemes > > Honestly I really love it\! it saved us during the pandemic we were a walk in only shop for over 50 years. When we reopened the regulations forced us to change and the transition to appointments with waitwhile worked out pretty seamlessly . ----- ### "Perfect solution to virtual queuing - Fantastic product\!" — 5.0/5 > **Leigh** | *17 de julho de 2019* | Fotografia | Taxa de recomendação: 9.0/10 > > **Vantagens**: Waitwhile lets me manage a large queue of people. Being able to control and space out the number of people showing up. People can check where they are in line at any point. The SMS functionality is the best feature to communicate with those in the waitlist. People can respond with 'delay' or 'cancel' which makes its a wonderful interactive solution. The back end analytics are powerful and gives great insight. > > **Desvantagens**: I have been using Waitwhile on and off for over two years and the functionality is constantly approving but some of the functionality to stop and start billing (I only need it during convention tour months) has proved problematic but improving. The Australian dollar exchange rate does help with the pricing. Photography isn't a list of business on the app still > > I'm a photographer at Pop Culture conventions in Australia and had people standing in queue for over 2 and a half hours for a photo so I was looking for a system where people could enjoy the event but know when it's time to come back to the photo-booth. Waitwhile was the perfect solution with the right balance of tools and functionality I was looking for and the feedback from my user-base was absolutely overwhelming positive. ----- Página: 1 / 4\ Próximo: [Próxima página](https://www.capterra.com.br/software/152494/waitwhile?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/152494/waitwhile) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados