15 anos ajudando empresas brasileiras
a escolherem o melhor software

Conheça Epos Now

O Epos Now oferece soluções de gestão empresarial para pequenas e médias empresas nos setores de varejo e hotelaria. A empresa fornece hardware de ponto de serviço e software baseado na nuvem, que vem com o Epos Now AppStore e oferece integração a pagamentos, contas, marketing e outras ferramentas essenciais de negócios. Esses sistemas escalonáveis são adaptados às necessidades de cada negócio e vêm com treinamento completo. O suporte premium também está disponível sem interrupção.

Quem usa Epos Now?

Os sistemas separados de varejo e hotelaria são comprovados para empresas de todos os tamanhos, com um índice de satisfação oficial de 9/10 online.

Epos Now Software - 1

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As barras de classificação verdes mostram o produto vencedor com base na nota média e no número de avaliações.

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Avaliações do Epos Now

Pontuação média

Geral
3,3
Praticidade
3,3
Atendimento ao cliente
3,0
Recursos
3,3
Relação qualidade/preço
3,1

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontre avaliações segundo pontuações

5
43%
4
10%
3
9%
2
5%
1
33%
Damien Paul
Damien Paul
Restaurant Manager, Reino Unido
Usuário do LinkedIn Verificado
Alimentação e bebidas, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Helpful after sales

5,0 há 2 meses Novo

Comentários: From sales to after sales the service have been meeting my expectations. Their live chat environment is really helpful

Vantagens:

I love the after sales offered by epos now they have 24 ×7 support which gives me confidence

Desvantagens:

I didnt dislike anything related to eposnow

Resposta do Epos Now

há 2 meses

Hello Damien Paul Thank you for sharing your feedback with us! We're absolutely thrilled to hear that you received a fantastic service from us. Knowing that our customers love our service brings us so much joy! Your kind words will definitely be shared with the entire team. If you ever have more to share or need assistance, feel free to reach out. Thanks once again, Epos Now

Kalawna
Owner, Canadá
Bens de consumo, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Epos is Getting there.

4,0 há 2 meses Novo

Comentários: I'm critical about their POS but after transferring to a more suitable POS for my type of business I returned to Epos as they have far superior customer service and the system is easier to use.

Vantagens:

The Cost is superior, they have 24/7 support, once they have finished with their programming I'd have to say it will be fantastic.

Desvantagens:

The scanner and the lack of apple compatibility.

Resposta do Epos Now

há 2 meses

Hello Kalawna, Thank you for sharing your feedback with us! We're absolutely thrilled to hear that you received a fantastic service from us. Knowing that our customers love our service brings us so much joy! Your kind words will definitely be shared with the entire team. If you ever have more to share or need assistance, feel free to reach out. Thanks once again, Epos Now

Samantha
Director, Reino Unido
Hotelaria, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Appalling company and terrible equipment

1,0 há 2 meses Novo

Comentários: Absolutely shocking. Worlds worst service!

Vantagens:

Nothing at all this company is shocking in every way

Desvantagens:

Unfortunately I've been stung twice by this company. First time I purchased their software and they didnt support the set up properly, sent me faulty equipment, cut contact once they had my money and overcharged me for support services I never purchased. It took months and months to correct. The second time when I started up my own business I decided to use them reluctantly because it was easy to transfer menus etc across from the old business to the new business. To get the same monthly price I had to pay a year in advance and thats when it went downhill. I paid my money and then the sales advisor [sensitive content hidden] who promised to transfer my menus cut contact and left me with nothing. After weeks of trying to get him to respond and filing complaints the Customer Relations manager with not the correct tech experience attempted to transfer all my menus and lost them all. £200 staff wages menu developing just gone like that! Now the software team are suggesting that menus with sub categories cannot be transferred. What a ridiculous system to set up that cannot thrn be transferred and better still why did no one advise of this before I paid an employee £200 to set up the menus. Now no one is responding to me. Ive paid a years worth of licenses and now got zero service and no till system. Shocking company and the poor service is across the board. Theres plenty other EPOS companies to deal with avoid these money snatchers at all costs as when there are software faults the tech teams are under qualified and just try to wing it regularly making your problems even bigger! AVOID!!

Resposta do Epos Now

há 2 meses

Hello Samantha, Thank you for taking the time to leave a review. I am sorry to read your comments and to learn about your experience to date. I am keen to help you resolve any outstanding issues. please feel free to reach out to me and my team directly at [email protected]. Thanks again for your share, EposNow.

Usman
Head of Group Finance, Reino Unido
Serviços de eventos, 11–50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Back Office Support

4,0 há 6 dias Novo

Comentários: It's been a good experience so far, lots to get used to and become familiar with, which will take some time.

Vantagens:

[sensitive content hidden] was brilliant today, he understood the problems/issues I brought to him today and was quickly able to guide me and navigate my way around EPOS.

Desvantagens:

There is an offline card somewhere within the system, which is taking payments but these payments are not filtering into our account.

Denise
Denise
Owner, EUA
Usuário do LinkedIn Verificado
Varejistas, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Works for our store!

4,0 há 5 anos

Comentários: Overall, the flexibility and customization is the best feature and the reason we stay. In addition, Epos is always updating and improving! Very helpful customer service group!

Vantagens:

Flexibility and customization of the software.

Desvantagens:

Integrations - We have a few integrations - Shopify, Mail Chimp (which was discontinued), Postal options, etc. The integration we're least pleased with is Shopify. Everything is an add on which makes it hard for small startups.