--- description: Tudo sobre Epos Now: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Epos Now - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Sistemas PDV](/directory/20052/point-of-sale/software) > [Epos Now](/software/152638/epos-now) # Epos Now Canonical: https://www.capterra.com.br/software/152638/epos-now Página: 1 / 30\ Próximo: [Próxima página](https://www.capterra.com.br/software/152638/epos-now?page=2) > O Epos Now oferece soluções de gestão empresarial para pequenas e médias empresas nos setores de varejo e hotelaria. A empresa fornece hardware de ponto de serviço e software baseado na nuvem, que vem com o Epos Now AppStore e oferece integração a pagamentos, contas, marketing e outras ferramentas essenciais de negócios. Esses sistemas escalonáveis são adaptados às necessidades de cada negócio e vêm com treinamento completo. O suporte premium também está disponível sem interrupção. > > Conclusão: 729 usuários atribuíram a nota **3.8/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Epos Now? Os sistemas separados de varejo e hotelaria são comprovados para empresas de todos os tamanhos, com um índice de satisfação oficial de 9/10 online. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **3.8/5** | 729 Avaliações | | Praticidade | 3.8/5 | Com base em avaliações gerais | | Suporte ao cliente | 3.6/5 | Com base em avaliações gerais | | Relação qualidade/preço | 3.6/5 | Com base em avaliações gerais | | Recursos | 3.8/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 60% | (6/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Epos Now - **Localização**: Orlando, EUA - **Fundada**: 2011 ## Contexto comercial - **Preço inicial**: US$ 349,00 - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200 - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, espanhol, inglês - **Países disponíveis**: Austrália, Canadá, Emirados Árabes Unidos, Espanha, Estados Unidos, Guernsey, Ilha de Man, Irlanda, Jersey, Malta, México, Nova Zelândia, Reino Unido ## Recursos - API - Acesso para Celular - Atendimento do pedido - Automação de pedidos - Banco de dados do cliente - Bar Tab Management - Barcode/Ticket Scanning - Cobrança e faturamento - Conformidade com o PCI - Contabilidade - Contas de clientes - Controle de estoque - Controle e acesso remoto - Controles independentes - Controles/permissões de acesso - For Bakeries - Gestão de clientes - Gestão de descontos - Gestão de estoques - Gestão de estoques do varejo - Gestão de funcionários - Gestão de pedidos - Gestão de preços - Gestão de recibos - Gestão de reservas - Gestão de tabelas - Gestão de vales-presente - Histórico de transações - Imagem de marca personalizável - Impressão no local - Integração da contabilidade - Kitchen/Menu Management - Monitoramento de transações - Múltiplas opções de pagamento - Otimização de estoques - Pagamentos em pessoa - Pagamentos móveis - Pagamentos online - Payment Gateway Integration - Ponto de vendas (PDV) - Price/Margin Management - Processamento de cartões de débito/crédito - Rastreamento de pedidos - Real-Time Data - Registro de pedidos - Relatórios e análise de dados - Relatórios e estatística - Tela de toque - Third-Party Integrations - Várias lojas ... e mais 17 recursos ## Integrações (25 no total) - Appointedd - BigCommerce - Deputy - Eventbrite - Feefo - Gmail - Google Calendar - Loyal Zoo - Megaventory - NearSt - PayPal - QuickBooks Online - RMS - Sage 50 Accounting - Salesforce Sales Cloud ... e mais 10 integrações ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas PDV](https://www.capterra.com.br/directory/20052/point-of-sale/software) ## Categorias relacionadas - [Sistemas PDV](https://www.capterra.com.br/directory/20052/point-of-sale/software) - [Software de Gestão de Serviços Alimentares](https://www.capterra.com.br/directory/20025/food-service-management/software) - [Sistemas para Restaurante](https://www.capterra.com.br/directory/20026/restaurant-management/software) - [Sistema de Gestão de Estoque](https://www.capterra.com.br/directory/30006/inventory-management/software) - [Sistema de Caixa para Restaurante](https://www.capterra.com.br/directory/30603/restaurant-pos/software) ## Alternativas 1. [Square Point of Sale](https://www.capterra.com.br/software/154907/square-point-of-sale) — 4.6/5 (3039 reviews) 2. [Clover](https://www.capterra.com.br/software/166759/clover) — 3.8/5 (583 reviews) 3. [PayPal Point of Sale](https://www.capterra.com.br/software/171165/paypal-here-app) — 4.6/5 (2290 reviews) 4. [Shopify POS](https://www.capterra.com.br/software/205337/shopify-pos) — 4.6/5 (248 reviews) 5. [Toast POS](https://www.capterra.com.br/software/136301/toast-pos) — 4.1/5 (554 reviews) ## Avaliações ### "McCarthy Witchery LTD Till system." — 5.0/5 > **Fay** | *9 de agosto de 2025* | Varejistas | Taxa de recomendação: 10.0/10 > > **Vantagens**: very easy to use for our small LTD company. Has everything we need from categories and coloured buttons to easy add and adjust and the ability to find out all our stats and best sellers. payments are always prompt and go straight into our business account keeping everything with in easy reach and easy to keep track off. The features in the back office are amazing and again so easy to navigate and find stats/ best sellers and records. Yes prompt and easy to get a replacement till when the till roll door broke. There's lots of training and advice calls as part of the contract. > > **Desvantagens**: There's lots of adviser calls and calls when you named adviser isn't available which can be over the top when you have already spoken to people. Wasn't made aware that if you don't use your card reader for x days you can be charged. The only real problem we had was the till was set up for a clothes shop and then a fruit and vegetable shop after our initial training on the back office which is neither what we are. > > Very positive in the whole. Very pleased with the products, customer service, professionalism and advice. Problems can be sorted out over the phone and nothing is too big or small. ----- ### "EPOS have been a great Tool for our business." — 5.0/5 > **Ray** | *3 de janeiro de 2026* | Restaurantes | Taxa de recomendação: 10.0/10 > > **Vantagens**: Works well for our needs at a great price\! When I call (which is not often) for help, the customer support is outstanding. The reports are very useful in helping me run my business. It also cuts down on mistakes on the bill. > > **Desvantagens**: When first setting up our menu, it took a little getting used to the thought process of the program but, that was probably more of a me thing. > > It's been great. I have a small restaurant in a truck stop. We used to handwrite our tickets. The wait staff and our cashier would have to run back to the kitchen to place the order. Now press a button and help someone else. We used to hand-calculate all our checks as well. With this system, there are no more mistakes. ----- ### "Unannounced service disruption and poor communication impacting trading" — 1.0/5 > **Avaliador Verificado** | *23 de abril de 2026* | Hotelaria | Taxa de recomendação: 0.0/10 > > **Vantagens**: The system was generally functional when operating as expected and had been suitable for day-to-day EPOS and card payment processing prior to the incident. It integrated with our existing setup for a period of time without major issues. > > **Desvantagens**: Severe lack of communication regarding critical changes affecting payment processing. No prior warning or transition period was provided when functionality was removed, resulting in unexpected business downtime. Support documentation was also inaccurate, directing users to unavailable applications, which added confusion during an already critical situation. Overall handling of the incident demonstrated poor planning, inadequate customer communication, and insufficient support for affected businesses. > > Having been a customer of EposNow for several years, what occurred on 23rd April was highly disruptive and unacceptable for a business-critical service. Overnight, it appeared that a significant number of customers, including our own business, were effectively required to use EposNow hardware in order to continue processing card payments. We had previously been operating successfully using the Paymentsense Cloud App in conjunction with our existing PaymentSense terminals without issue. Without prior warning, this functionality ceased to operate. This resulted in a complete interruption to trading. For several hours, we were unable to accept card payments while attempting to identify the cause of the issue. No communication, alerts, or prior notification were provided by EposNow, which left us without clarity or direction during a critical period of trading. It subsequently became apparent that we were not the only business affected. A large number of customers using third-party integrations experienced similar disruption, effectively losing the ability to process payments overnight. This led to immediate operational impact, including lost revenue, operational delays, and customer dissatisfaction, all of which could have been mitigated with appropriate communication and planning. At no point was any formal explanation provided regarding the reason for this change, nor was any transition period communicated. As a result, we were left to manage the situation independently and, in order to continue trading at a basic level, we were required to place our card readers into standalone mode. As a small business operating within a challenging hospitality environment, this level of disruption without warning or support was entirely unacceptable. There was no proactive communication, no structured transition, and limited effective support when issues arose. To compound the situation, EposNow’s own support documentation directed users to download an application that was not available in our region, further increasing confusion and delaying resolution at a critical time. Overall, the handling of this situation demonstrated a lack of communication and consideration for long-standing customers. The impact on operations was significant and avoidable. As a result, we are actively reviewing alternative EPOS providers and intend to move away from EposNow. This experience has fundamentally undermined confidence in the platform. This level of disruption, without warning or clear communication, is not acceptable for a business-critical system. ----- ### "Great Customer Service" — 5.0/5 > **Edward** | *2 de julho de 2026* | Varejistas | Taxa de recomendação: 9.0/10 > > **Vantagens**: I have looked at alternative suppliers and Epos Now were the most favourable. They have low fees so they are value for money and they provided us with an e-commerce solution too. Credit Card payments work very well and we receive funds quickly. The software is very easy to use, seems secure and I am impressed with the stock control management of the software. > > **Desvantagens**: I can't think of any negatives really but would appreciate a pro-active stance to improve our till and provide a larger screen. If they had a sales rep calling in once a year I would appreciate that. > > They seem to care about helping us grow our business. Fees are low and they have lots of free courses to help learn new features as they are released. They seem to care a lot about after sales service and are a friendly team. Whenever I have called for phone support they have been quick at resolving problems. ----- ### "Happy Customer" — 4.0/5 > **Sheila** | *15 de janeiro de 2026* | Restaurantes | Taxa de recomendação: 10.0/10 > > **Vantagens**: customer support was very important to me because I was not very familiar with POS and I needed a lot of help which they gave me. The setup was easy and it has helped me to keep track of my sales better. It also helps me know what product is selling the best. > > **Desvantagens**: I am still learning the system and the things it can do. The only issue that I can think of is that I use I menu for all my streaming and it will not work on this POS. > > I'm happy that I got it I was using another system and I could not get any support from them and if the guy came out to do anything he over charged me for anything he done. ----- Página: 1 / 30\ Próximo: [Próxima página](https://www.capterra.com.br/software/152638/epos-now?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/152638/epos-now) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados