---
description: Tudo sobre eWay-CRM: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: eWay-CRM - Preço, avaliações e classificação - Capterra Brasil 2026
---

Breadcrumb: [Home](/) > [Software de Sucesso do Cliente](/directory/30961/customer-success/software) > [eWay-CRM](/software/152769/eway-crm)

# eWay-CRM

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> Complemento de gestão do relacionamento com o cliente para Outlook, que ajuda a gerenciar contatos, vendas, projetos e malas diretas. Disponível agora como aplicativo na internet e para iOS/Android.
> 
> Verdict: Rated **4.5/5** by 808 users. Top-rated for **Probabilidade de recomendação**.

-----

## Resumo

### Quem usa o eWay-CRM?

Todas as empresas que procuram um CRM integrado ao Microsoft Outlook.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.5/5** | 808 Avaliações |
| Praticidade | 4.4/5 | Based on overall reviews |
| Suporte ao cliente | 4.6/5 | Based on overall reviews |
| Relação qualidade/preço | 4.4/5 | Based on overall reviews |
| Recursos | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: eWay System
- **Localização**: Kansas City, EUA
- **Founded**: 2008

## Commercial Context

- **Preço inicial**: US$ 20,00
- **Modelo de preços**:  (Free version available) (Teste grátis)
- **Target Audience**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Windows (local), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: eslovaco, inglês, tcheco
- **Available Countries**: Alemanha, Austrália, Canadá, Eslováquia, Estados Unidos, Irlanda, Reino Unido, África do Sul

## Recursos

- Agendamento
- Agendamento de compromissos
- Análise de dados de campanhas
- Banco de dados do cliente
- CAN-SPAM Compliance
- CRM
- Campos personalizáveis
- Cobrança e faturamento
- Compartilhamento de arquivos
- Contatos compartilhados
- Controle de despesas
- Controle de horas
- Controle de horas e despesas
- Discador automático
- Editor de WYSIWYG
- Ferramentas de colaboração
- Gerenciamento de contatos
- Gerenciamento de documentos
- Gerenciamento de e-mails
- Gestão de arrecadação de fundos
- Gestão de assinantes
- Gestão de associação
- Gestão de campanhas
- Gestão de clientes
- Gestão de embaixadores da marca
- Gestão de leads
- Gestão de listas de chamadas
- Gestão de modelos
- Gestão de projetos
- Gestão de recursos
- Gestão de tarefas
- Gestão do desempenho
- Gestão do fluxo de trabalho
- Gestão do pipeline
- Gestão do pipeline de vendas
- Marketing por e-mail
- Mobile Optimization
- Monitoramento do progresso
- Orçamentos/estimativas
- Painel de atividades
- Para o setor de seguro
- Pesquisa e filtro
- Planificação/Programação de projetos
- Rastreamento de clientes
- Rastreamento de e-mails
- Rastreamento de engajamento
- Relatórios e análise de dados
- Segmentação de clientes
- Seguimento de relatórios/projetos
- Seguimento de status

... e mais 35 recursos

## Integrations (15 total)

- 3CX
- GPS Commander
- Leady
- Make
- Microsoft 365
- Microsoft Outlook
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft Teams
- Poll Everywhere
- QuickBooks Online
- Tableau
- TeamViewer
- WordPress
- Zapier

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Bate-papo

## Category

- [Software de Sucesso do Cliente](https://www.capterra.com.br/directory/30961/customer-success/software)

## Categorias relacionadas

- [Software de Sucesso do Cliente](https://www.capterra.com.br/directory/30961/customer-success/software)
- [Sistemas CRM](https://www.capterra.com.br/directory/2/customer-relationship-management/software)
- [Software de Gestão de Contatos](https://www.capterra.com.br/directory/30016/contact-management/software)
- [Software CRM para Pequenas Empresas](https://www.capterra.com.br/directory/31583/small-business-crm/software)
- [Software de Acompanhamento de Vendas](https://www.capterra.com.br/directory/32744/sales-tracking/software)

## Alternativas

1. [HubSpot CRM](https://www.capterra.com.br/software/152373/hubspot-crm) — 4.5/5 (4445 reviews)
2. [Zoho CRM](https://www.capterra.com.br/software/155928/zoho-crm) — 4.3/5 (6959 reviews)
3. [Bigin by Zoho CRM](https://www.capterra.com.br/software/204998/bigin-by-zoho-crm) — 4.7/5 (715 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.com.br/software/61368/salesforce) — 4.4/5 (18760 reviews)
5. [Dynamics 365](https://www.capterra.com.br/software/157279/dynamics-365) — 4.4/5 (5805 reviews)

## Avaliações

### "Great CRM system\!" — 5.0/5

> **Daniel** | *2 de abril de 2025* | Serviços e tecnologia da informação | Recommendation rating: 9.0/10
> 
> **Vantagens**: Microsoft 365 Integration and easy to use platform. Support it's also great\!
> 
> **Desvantagens**: it's using a lot of computer resources, but with a good configuration it will work
> 
> it's a great app tracking sales process and converting leads to customers;

-----

### ""Reliable and User-Friendly CRM"" — 5.0/5

> **Denis** | *11 de junho de 2025* | Serviços e tecnologia da informação | Recommendation rating: 5.0/10
> 
> **Vantagens**: I appreciated the seamless integration with Microsoft Outlook, which made it easy to manage emails, tasks, contacts, and sales opportunities in one place. The interface feels familiar, especially for teams already using Microsoft 365. Customizable fields and workflows allowed us to tailor the CRM to our business needs without heavy technical involvement. The mobile app is also a plus for managing information on the go.
> 
> **Desvantagens**: Sometimes the initial synchronization between Outlook and the CRM can be a bit slow, especially when dealing with large volumes of data. It's not a major issue, but it can be noticeable during setup or heavy use.
> 
> Overall, my experience with eWay-CRM has been very positive. It streamlined our customer and project management processes by integrating directly into Outlook, which made adoption easy for the team. The system is intuitive, customizable, and well-suited for small to mid-sized businesses. Support has been responsive whenever we had questions, and the ongoing updates show that the product is actively maintained and improved. It’s a reliable tool that has helped us stay organized and efficient.

-----

### "Daily life with eWay" — 5.0/5

> **Pavel** | *16 de fevereiro de 2026* | Automação industrial | Recommendation rating: 10.0/10
> 
> **Vantagens**: Project section and offers and opportunities.
> 
> **Desvantagens**: none, I like all.
> 
> open new company, start offers and opportunities, cycles of project, marketing capaign, assigment of tasks

-----

### "Production technician" — 3.0/5

> **Jana** | *26 de agosto de 2025* | Forças Armadas | Recommendation rating: 5.0/10
> 
> **Vantagens**: That emails are updated when I add them to the project. I´m also satisfied with the clarity of the information I enter into eWay.
> 
> **Desvantagens**: When I want to upload items to a project, it takes a long time and causes the entire eWay system and associated email to freeze.
> 
> I don´t have much experience. I use eWay to upload information and documents for individual projects so that others can also have access to all these materials and information if necessary.

-----

### "eWay-CRM in Outlook" — 5.0/5

> **Christian** | *11 de dezembro de 2025* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10
> 
> **Vantagens**: I really liked how eWay-CRM feels like a natural part of Outlook—it makes managing emails, contacts, and projects so easy without switching tools. It’s great to have everything in one place and keep the whole customer journey organized and connected.
> 
> **Desvantagens**: Setting up custom workflows for tasks, emails, or other eWay-CRM/Outlook elements currently requires coding skills, as low-code options aren’t available yet.

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## Links

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