---
description: Tudo sobre Missive: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: Missive - Preço, avaliações e classificação - Capterra Brasil 2026
---

Breadcrumb: [Home](/) > [Ferramentas de Colaboração](/directory/15/collaboration/software) > [Missive](/software/152884/missive)

# Missive

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> E-mail colaborativo e bate-papo em grupo com tópicos para equipes produtivas. Um único aplicativo para toda a comunicação interna e externa.
> 
> Verdict: Rated **4.9/5** by 128 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa o Missive?

Startups, agências, empresas de consultoria

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.9/5** | 128 Avaliações |
| Praticidade | 4.7/5 | Based on overall reviews |
| Suporte ao cliente | 4.9/5 | Based on overall reviews |
| Relação qualidade/preço | 4.7/5 | Based on overall reviews |
| Recursos | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Missive
- **Founded**: 2015

## Commercial Context

- **Preço inicial**: US$ 18,00
- **Modelo de preços**:  (Free version available) (Teste grátis)
- **Target Audience**: Profissional autônomo, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Available Countries**: Afeganistão, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Armênia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Bahamas, Bangladesh, Barbados, Barein, Belize, Benin and 208 more

## Recursos

- @menções
- Acesso para Celular
- Acompanhamento de atividades
- Alertas/notificações
- Alerts/Escalation
- Armazenamento de documentos
- Arrastar e soltar
- Automação dos processos comerciais
- Autoresponders
- Banco de dados de funcionários
- Banco de dados do cliente
- Bate-papo ao vivo
- Bate-papo com o consumidor em tempo real
- Bate-papo em tempo real
- Bate-papo/Mensagens instantâneas
- CRM
- Caixas de entrada compartilhadas
- Colaboração entre vários usuários
- Comentários/notas
- Compartilhamento de arquivos
- Comunicação multicanal
- Configuração do fluxo de trabalho
- Controles/permissões de acesso
- Feed de notícias/atividades
- Ferramentas de colaboração
- Fotos dos funcionários
- Gerenciamento de contatos
- Gerenciamento de documentos
- Gerenciamento de e-mails
- Gerenciamento de reuniões
- Gestão da base de conhecimento
- Gestão da comunicação
- Gestão de assinaturas
- Gestão de caixa de entrada
- Gestão de calendários
- Gestão de leads
- Gestão de modelos
- Gestão de tarefas
- Gestão do SLA (acordo do nível de serviço)
- Histórico de transcrições/chat
- Histórico do cliente
- Incorporação
- Macros e modelos de respostas
- Painel de atividades
- Participação do cliente
- Rastreamento de edição
- Rastreamento de interações
- Relatórios e análise de dados
- Seguimento/Análise de uso
- Videoconferência

... and 4 more features

## Integrations (20 total)

- Aircall
- Asana
- ChargeDesk
- ChatGPT
- ClickUp
- Close
- Daylite for Mac
- Dialpad
- Dropbox Business
- FullContact
- Google Drive
- HubSpot CRM
- Make
- Pipedrive
- Retool

... and 5 more integrations

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Bate-papo

## Category

- [Ferramentas de Colaboração](https://www.capterra.com.br/directory/15/collaboration/software)

## Categorias relacionadas

- [Ferramentas de Colaboração](https://www.capterra.com.br/directory/15/collaboration/software)
- [Sistemas CRM](https://www.capterra.com.br/directory/2/customer-relationship-management/software)
- [Sistemas de Help Desk](https://www.capterra.com.br/directory/30008/help-desk/software)
- [Software de Gestão de Comunicação com o Cliente](https://www.capterra.com.br/directory/31002/customer-communications-management/software)
- [Software de Chat ao Vivo](https://www.capterra.com.br/directory/30797/live-chat/software)

## Alternativas

1. [Google Workspace](https://www.capterra.com.br/software/168389/google-workspace) — 4.7/5 (17428 reviews)
2. [Microsoft 365](https://www.capterra.com.br/software/58688/microsoft-365) — 4.6/5 (14006 reviews)
3. [Front](https://www.capterra.com.br/software/132901/front) — 4.5/5 (285 reviews)
4. [Hiver](https://www.capterra.com.br/software/142975/hiver) — 4.7/5 (146 reviews)
5. [LiveAgent](https://www.capterra.com.br/software/102188/liveagent) — 4.7/5 (1748 reviews)

## Avaliações

### "The perfect solution for freelancers, SME's, and larger organizational teams" — 5.0/5

> **Max** | *13 de janeiro de 2026* | Consultoria de gestão | Recommendation rating: 10.0/10
> 
> **Vantagens**: I absolutely love Missive. I have been using it quite some time now, since they were just in the start-up phase. For private mail accounts it provides all tools you need (for free, mostly). Lots of functionality and lots of integrations: from Todoist (or similar) to openAI or API access. &#10;&#10;Also an absolute must for teams: affordable plans for a very broad package of team functionality: delegating conversations, tagging each other, discussing conversations, managed signatures, managed responses (templates), and shared inboxes. &#10;&#10;I have been doubting recently between Spark en Missive, but given Missive's extra and stable functionality over Spark combined with its reasonable pricing it is an absolute no brainer for me to choose Missive. &#10;&#10;Over the last few years it has been working perfectly on both my MacBook and iPhone. Also love the automations (workflow) through rules and conditions.
> 
> **Desvantagens**: So far there is not much I do not like about Missive. I think it is a responsive web-app across the different platforms (instead of a dedicated app), but that's something you barely notice while using it. It makes the experience solid, stable, and uniform across all platforms.
> 
> To summarize my experience: my absolute go to solution for both privet and shared e-mail boxes. Centralizing rules, templates, and signatures make Missive a perfect tool for organizational teams.

-----

### "An Essential Tool for Managing Our Firm’s Inbox" — 5.0/5

> **Arif** | *12 de novembro de 2025* | Escritório de advocacia | Recommendation rating: 10.0/10
> 
> **Vantagens**: Missive is extremely user-friendly. It has helped our team manage the inbox efficiently and easily delegate responsibilities. The support team is amazing and very responsive. After trying Missive for just a couple of weeks, we decided to onboard fully—our team quickly learned the key features. The support team also prioritizes our requests, and we can even build custom integrations.
> 
> **Desvantagens**: I hope they add an integration with OpenPhone (now called Quo). Also, there’s currently no way to reverse the inbox queue—for example, to view the oldest emails first. This feature is already in their pipeline, and I believe it should be a quick fix, but I’m still waiting.
> 
> I love it\! A colleague referred me to Missive, and I’m so grateful for the recommendation. Since the inbox is the heart of our practice, Missive has quickly become the most essential tool in our firm.

-----

### "It's a very good service but can be improved with QoL changes." — 3.0/5

> **Anonymous User** | *19 de novembro de 2024* | Serviços ao consumidor | Recommendation rating: 7.0/10
> 
> **Vantagens**: The ease of use, labels, setup, canned responses and different team inboxes.
> 
> **Desvantagens**: Better email thread organization for easier printing. Also, the inability of being unable to copy the text from the email print screen in Missive.
> 
> It's fairly easy to use, and email rules and labels seem to be very customizable but there are some shortcomings that can be improved.

-----

### "Missive Features I Thoroughly Enjoy :-)" — 5.0/5

> **Erin** | *29 de dezembro de 2025* | Música | Recommendation rating: 8.0/10
> 
> **Vantagens**: I really like having multiple inboxes in one place, and the ability to tag team members with quick comments instead of extra emails. I also like the snooze options/features to help me organize followups.
> 
> **Desvantagens**: Sometimes the search function doesn't feel 'broad' enough. Example: I want to find order SO110000397. If I search using only numbers (110000397) it doesn't come up unless I clear my filters.
> 
> Very good. I was skeptical at first (I've been using Microsoft Outlook for 20+ years) but now I work with a remote team and Missive is super helpful.

-----

### "Extremely Powerful CRM, SLACK, Company system" — 5.0/5

> **Brian** | *27 de outubro de 2025* | Serviços ao consumidor | Recommendation rating: 10.0/10
> 
> **Vantagens**: Very good to consolidate slack features, which email, and phone lines. We have built so many SOP's and frameworks around it.
> 
> **Desvantagens**: That they don't have their own VOIP service. We integrate dialpad which works pretty well but if they had their own phone system, it would be incredible.
> 
> Its been overwhelmingly positive for our businesses. Very easy to deal with them. Great features and updates as well.

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