---
description: Tudo sobre Missive: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: Missive - Preço, avaliações e classificação - Capterra Brasil 2026
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# Missive

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> E-mail colaborativo e bate-papo em grupo com tópicos para equipes produtivas. Um único aplicativo para toda a comunicação interna e externa.
> 
> Conclusão: 184 usuários atribuíram a nota **4.9/5**. Melhor classificado para **Probabilidade de recomendação**.

-----

## Resumo

### Quem usa o Missive?

Startups, agências, empresas de consultoria

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.9/5** | 184 Avaliações |
| Praticidade | 4.8/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.7/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.7/5 | Com base em avaliações gerais |
| Recursos | 4.7/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Missive
- **Fundada**: 2015

## Contexto comercial

- **Preço inicial**: US$ 18,00
- **Modelo de preços**:  (Versão gratuita disponível) (Teste grátis)
- **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Países disponíveis**: Afeganistão, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Armênia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Bahamas, Bangladesh, Barbados, Barein, Belize, Benin e mais 208

## Recursos

- @menções
- Acesso para Celular
- Acompanhamento de atividades
- Alertas/notificações
- Alerts/Escalation
- Armazenamento de documentos
- Arrastar e soltar
- Automação dos processos comerciais
- Autoresponders
- Banco de dados de funcionários
- Banco de dados do cliente
- Bate-papo ao vivo
- Bate-papo com o consumidor em tempo real
- Bate-papo em tempo real
- Bate-papo/Mensagens instantâneas
- CRM
- Caixas de entrada compartilhadas
- Colaboração entre vários usuários
- Comentários/notas
- Compartilhamento de arquivos
- Comunicação multicanal
- Configuração do fluxo de trabalho
- Controles/permissões de acesso
- Feed de notícias/atividades
- Ferramentas de colaboração
- Fotos dos funcionários
- Gerenciamento de contatos
- Gerenciamento de documentos
- Gerenciamento de e-mails
- Gerenciamento de reuniões
- Gestão da base de conhecimento
- Gestão da comunicação
- Gestão de assinaturas
- Gestão de caixa de entrada
- Gestão de calendários
- Gestão de leads
- Gestão de modelos
- Gestão de tarefas
- Gestão do SLA (acordo do nível de serviço)
- Histórico de transcrições/chat
- Histórico do cliente
- Incorporação
- Macros e modelos de respostas
- Painel de atividades
- Participação do cliente
- Rastreamento de edição
- Rastreamento de interações
- Relatórios e análise de dados
- Seguimento/Análise de uso
- Videoconferência

... e mais 4 recursos

## Integrações (22 no total)

- Aircall
- Asana
- ChargeDesk
- ChatGPT
- Claude
- ClickUp
- Close
- Daylite for Mac
- Dialpad
- Dropbox Business
- FullContact
- Gemini
- Google Drive
- HubSpot CRM
- Make

... e mais 7 integrações

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Bate-papo

## Category

- [Ferramentas de Colaboração](https://www.capterra.com.br/directory/15/collaboration/software)

## Categorias relacionadas

- [Ferramentas de Colaboração](https://www.capterra.com.br/directory/15/collaboration/software)
- [Sistemas CRM](https://www.capterra.com.br/directory/2/customer-relationship-management/software)
- [Sistemas de Help Desk](https://www.capterra.com.br/directory/30008/help-desk/software)
- [Software de Gestão de Comunicação com o Cliente](https://www.capterra.com.br/directory/31002/customer-communications-management/software)
- [Software de Chat ao Vivo](https://www.capterra.com.br/directory/30797/live-chat/software)

## Alternativas

1. [Bitrix24](https://www.capterra.com.br/software/113540/bitrix24) — 4.2/5 (993 reviews)
2. [Google Workspace](https://www.capterra.com.br/software/168389/google-workspace) — 4.7/5 (17585 reviews)
3. [Microsoft 365](https://www.capterra.com.br/software/58688/microsoft-365) — 4.6/5 (14100 reviews)
4. [Front](https://www.capterra.com.br/software/132901/front) — 4.5/5 (286 reviews)
5. [Hiver](https://www.capterra.com.br/software/142975/hiver) — 4.7/5 (148 reviews)

## Avaliações

### "Great app, easy 5/5 stars" — 5.0/5

> **Tomáš** | *19 de maio de 2026* | Design | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: \* Fast and reliable, we love the speed\!
\* Saves our team time and money = buying it actually saved our money
\* Great-looking and modern UI - minimalist approach that we enjoy
\* Excellent mobile performance even for our IMAP accounts
\* Helpful and responsive support team - thanks\!
> 
> **Desvantagens**: There are still a few smaller areas such as search in IMAP accounts that could be improved over time, but nothing that significantly affects our daily workflow. The product is already very solid and keeps getting better with updates.
> 
> So far, everything has been pretty awesome\! It’s definitely worth the money, as it has saved us a huge amount of time through clear team communication that connects directly with emails.

I can’t recommend it enough. On top of that, the team behind Missive really listens to feedback. We experienced this firsthand when they personally helped us solve an issue that technically wasn’t even their responsibility — but they still went out of their way to help.

Easy 5/5 stars. Hopefully it only keeps getting better over time.

-----

### "The solution I've needed for years" — 5.0/5

> **Adam** | *15 de maio de 2026* | Serviços ao consumidor | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Missive is the solution to a problem we've had for a long time. Email collaboration, onboarding new staff who need access to multiple inboxes, automated rules, signatures, group chat, etc. It's made internal communication, email handoff, and overall collaboration a breeze. Their customer support is very fast and responsive, A+. Big fan\!
> 
> **Desvantagens**: I wish they had a way to video chat (like Slack has) team members and since it's very robust, integration takes a little longer than I'd like
> 
> Very positive, super robust, and I like being able to communicate and collaborate with my team. Shared inboxes are really helpful.

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### "It's a very good service but can be improved with QoL changes." — 3.0/5

> **Usuário anônimo** | *19 de novembro de 2024* | Serviços ao consumidor | Taxa de recomendação: 7.0/10
> 
> **Vantagens**: The ease of use, labels, setup, canned responses and different team inboxes.
> 
> **Desvantagens**: Better email thread organization for easier printing. Also, the inability of being unable to copy the text from the email print screen in Missive.
> 
> It's fairly easy to use, and email rules and labels seem to be very customizable but there are some shortcomings that can be improved.

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### "Easy Collaboration, but Takes Time to Learn" — 5.0/5

> **Shantal** | *23 de abril de 2026* | Varejistas | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: What I like most about Missive is how it keeps team communication and emails in one place. The ability to collaborate on threads, leave internal comments, and assign conversations makes it easy to stay organized and ensures nothing gets missed.
> 
> **Desvantagens**: It can feel overwhelming at first due to many features. The interface gets cluttered, and notifications can be easy to miss sometimes.
> 
> My overall experience with Missive has been really positive. It’s been a great tool for keeping team communication and emails in one place, which makes collaboration much more efficient. I especially like being able to assign conversations and leave internal comments, as it helps keep everything organized and transparent. While it did take a bit of time to get used to all the features, once I got the hang of it, it definitely improved our workflow and made managing emails as a team much easier.

-----

### "Love Missive\!" — 5.0/5

> **Justin** | *24 de abril de 2026* | Indústria têxtil | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: SO easy to communicate internally about customer requests. Constant updates. Easy to learn. Such a great product\!
> 
> **Desvantagens**: Would love it if group text messages was easier to use with the dialpad integration. We use group texts a lot with customers and would be a great add.
> 
> Amazing. Great customer support. Easy to use. Great value for the money. We've been customers for years.

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## Links

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