---
description: Tudo sobre Missive: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: Missive - Preço, avaliações e classificação - Capterra Brasil 2026
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# Missive

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> E-mail colaborativo e bate-papo em grupo com tópicos para equipes produtivas. Um único aplicativo para toda a comunicação interna e externa.
> 
> Conclusão: 184 usuários atribuíram a nota **4.9/5**. Melhor classificado para **Probabilidade de recomendação**.

-----

## Resumo

### Quem usa o Missive?

Startups, agências, empresas de consultoria

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.9/5** | 184 Avaliações |
| Praticidade | 4.8/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.7/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.7/5 | Com base em avaliações gerais |
| Recursos | 4.7/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Missive
- **Fundada**: 2015

## Contexto comercial

- **Preço inicial**: US$ 18,00
- **Modelo de preços**:  (Versão gratuita disponível) (Teste grátis)
- **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Países disponíveis**: Afeganistão, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Armênia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Bahamas, Bangladesh, Barbados, Barein, Belize, Benin e mais 208

## Recursos

- @menções
- Acesso para Celular
- Acompanhamento de atividades
- Alertas/notificações
- Alerts/Escalation
- Armazenamento de documentos
- Arrastar e soltar
- Automação dos processos comerciais
- Autoresponders
- Banco de dados de funcionários
- Banco de dados do cliente
- Bate-papo ao vivo
- Bate-papo com o consumidor em tempo real
- Bate-papo em tempo real
- Bate-papo/Mensagens instantâneas
- CRM
- Caixas de entrada compartilhadas
- Colaboração entre vários usuários
- Comentários/notas
- Compartilhamento de arquivos
- Comunicação multicanal
- Configuração do fluxo de trabalho
- Controles/permissões de acesso
- Feed de notícias/atividades
- Ferramentas de colaboração
- Fotos dos funcionários
- Gerenciamento de contatos
- Gerenciamento de documentos
- Gerenciamento de e-mails
- Gerenciamento de reuniões
- Gestão da base de conhecimento
- Gestão da comunicação
- Gestão de assinaturas
- Gestão de caixa de entrada
- Gestão de calendários
- Gestão de leads
- Gestão de modelos
- Gestão de tarefas
- Gestão do SLA (acordo do nível de serviço)
- Histórico de transcrições/chat
- Histórico do cliente
- Incorporação
- Macros e modelos de respostas
- Painel de atividades
- Participação do cliente
- Rastreamento de edição
- Rastreamento de interações
- Relatórios e análise de dados
- Seguimento/Análise de uso
- Videoconferência

... e mais 4 recursos

## Integrações (22 no total)

- Aircall
- Asana
- ChargeDesk
- ChatGPT
- Claude
- ClickUp
- Close
- Daylite for Mac
- Dialpad
- Dropbox
- FullContact
- Gemini
- Google Drive
- HubSpot CRM
- Make

... e mais 7 integrações

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Bate-papo

## Category

- [Ferramentas de Colaboração](https://www.capterra.com.br/directory/15/collaboration/software)

## Categorias relacionadas

- [Ferramentas de Colaboração](https://www.capterra.com.br/directory/15/collaboration/software)
- [Sistemas CRM](https://www.capterra.com.br/directory/2/customer-relationship-management/software)
- [Sistemas de Help Desk](https://www.capterra.com.br/directory/30008/help-desk/software)
- [Software de Gestão de Comunicação com o Cliente](https://www.capterra.com.br/directory/31002/customer-communications-management/software)
- [Software de Chat ao Vivo](https://www.capterra.com.br/directory/30797/live-chat/software)

## Alternativas

1. [Google Workspace](https://www.capterra.com.br/software/168389/google-workspace) — 4.7/5 (17670 reviews)
2. [Microsoft 365](https://www.capterra.com.br/software/58688/microsoft-365) — 4.6/5 (14144 reviews)
3. [Front](https://www.capterra.com.br/software/132901/front) — 4.5/5 (288 reviews)
4. [Hiver](https://www.capterra.com.br/software/142975/hiver) — 4.7/5 (148 reviews)
5. [LiveAgent](https://www.capterra.com.br/software/102188/liveagent) — 4.7/5 (1787 reviews)

## Avaliações

### "Great app, easy 5/5 stars" — 5.0/5

> **Tomáš** | *19 de maio de 2026* | Design | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: \* Fast and reliable, we love the speed\!&#10;\* Saves our team time and money = buying it actually saved our money&#10;\* Great-looking and modern UI - minimalist approach that we enjoy&#10;\* Excellent mobile performance even for our IMAP accounts&#10;\* Helpful and responsive support team - thanks\!
> 
> **Desvantagens**: There are still a few smaller areas such as search in IMAP accounts that could be improved over time, but nothing that significantly affects our daily workflow. The product is already very solid and keeps getting better with updates.
> 
> So far, everything has been pretty awesome\! It’s definitely worth the money, as it has saved us a huge amount of time through clear team communication that connects directly with emails.&#10;&#10;I can’t recommend it enough. On top of that, the team behind Missive really listens to feedback. We experienced this firsthand when they personally helped us solve an issue that technically wasn’t even their responsibility — but they still went out of their way to help.&#10;&#10;Easy 5/5 stars. Hopefully it only keeps getting better over time.

-----

### "Easy Collaboration, but Takes Time to Learn" — 5.0/5

> **Shantal** | *23 de abril de 2026* | Varejistas | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: What I like most about Missive is how it keeps team communication and emails in one place. The ability to collaborate on threads, leave internal comments, and assign conversations makes it easy to stay organized and ensures nothing gets missed.
> 
> **Desvantagens**: It can feel overwhelming at first due to many features. The interface gets cluttered, and notifications can be easy to miss sometimes.
> 
> My overall experience with Missive has been really positive. It’s been a great tool for keeping team communication and emails in one place, which makes collaboration much more efficient. I especially like being able to assign conversations and leave internal comments, as it helps keep everything organized and transparent. While it did take a bit of time to get used to all the features, once I got the hang of it, it definitely improved our workflow and made managing emails as a team much easier.

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### "It's a very good service but can be improved with QoL changes." — 3.0/5

> **Usuário anônimo** | *19 de novembro de 2024* | Serviços ao consumidor | Taxa de recomendação: 7.0/10
> 
> **Vantagens**: The ease of use, labels, setup, canned responses and different team inboxes.
> 
> **Desvantagens**: Better email thread organization for easier printing. Also, the inability of being unable to copy the text from the email print screen in Missive.
> 
> It's fairly easy to use, and email rules and labels seem to be very customizable but there are some shortcomings that can be improved.

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### "The perfect solution for freelancers, SME's, and larger organizational teams" — 5.0/5

> **Max** | *13 de janeiro de 2026* | Consultoria de gestão | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: I absolutely love Missive. I have been using it quite some time now, since they were just in the start-up phase. For private mail accounts it provides all tools you need (for free, mostly). Lots of functionality and lots of integrations: from Todoist (or similar) to openAI or API access. &#10;&#10;Also an absolute must for teams: affordable plans for a very broad package of team functionality: delegating conversations, tagging each other, discussing conversations, managed signatures, managed responses (templates), and shared inboxes. &#10;&#10;I have been doubting recently between Spark en Missive, but given Missive's extra and stable functionality over Spark combined with its reasonable pricing it is an absolute no brainer for me to choose Missive. &#10;&#10;Over the last few years it has been working perfectly on both my MacBook and iPhone. Also love the automations (workflow) through rules and conditions.
> 
> **Desvantagens**: So far there is not much I do not like about Missive. I think it is a responsive web-app across the different platforms (instead of a dedicated app), but that's something you barely notice while using it. It makes the experience solid, stable, and uniform across all platforms.
> 
> To summarize my experience: my absolute go to solution for both privet and shared e-mail boxes. Centralizing rules, templates, and signatures make Missive a perfect tool for organizational teams.

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### "The inbox fix I didn't know I needed" — 5.0/5

> **James** | *10 de abril de 2026* | Animação | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Consolidates multiple Gmail accounts into one clean interface, works entirely in the browser, and the mobile app is genuinely good. Customer support is responsive and helpful.
> 
> **Desvantagens**: Took a little getting used to initially - took me ages to figure out how to use the sidebar effectively - it thinks slightly differently to a standard email client. Not a complaint really, just an adjustment.
> 
> Missive quietly became one of my most-used tools. I run multiple businesses with separate inboxes and it brought everything into one place without fuss. Efficient, well-designed, and it just works.

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