DMS

by PROACTIVESOFT

4.5 / 5 9 reviews
DMS

Who Uses This Software?

Automotive Industry Cars Sales Cars/vehicles Maintenance and Services Spare Parts Dealers and resellers

Average Ratings

9 reviews
  • Overall 4.5 / 5
  • Ease of Use 4.5 / 5
  • Customer Service 5 / 5
  • Features 4.5 / 5
  • Value for Money 5 / 5

Product Details

  • Free Version No
  • Free Trial No
  • Deployment Installed - Windows
  • Training In Person
    Live Online
    Documentation
  • Support Business Hours

Vendor Details

  • PROACTIVESOFT
  • http://www.proactivesoft.com
  • Founded 2002

About DMS

Key Benefits
Cars/Vehicles Sales System
Workshop Management System
Spareparts (Stock control) Management System
Effeciency & Productivity Evaluation
Customer Care/Service
Customer Accounting Management
Procurement System
Fixed Assets System
Human Resources System
General Accounting (Ledger)

DMS Features

  • Accounting
  • Buy-Here-Pay-Here
  • Collections Management
  • Customer Database
  • F&I Management
  • Financing Management
  • Form Printing
  • Inventory Management
  • Lease Management
  • New Car Lot
  • Online Inventory
  • Parts Management
  • Sales Management
  • Service Department
  • Used Car Lot

DMS Most Helpful Reviews

Great application, Great Team

Translate with Google Reviewed on 1/2/2018
Amr El nebiy
Owner
United Group S.C. - Nissan
Used the Software for: 2+ years
Reviewer Source 
Source: asdf
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We get a lot of benefits from this software as managerial decisions, productivity on daily operations, processes & workshop efficiency. Security & collaboration between departments, forecasting, reporting and many more

Pros: Almost satisfies all daily operations as recommended by Nissan workshop & stock control, Technical Support Team is one of their competitive advantage & solving important issues that impact daily operations in no time

Cons: After each update we have to go through all the applications to check for any bugs, since sometimes we find buttons that are not working properly

i don't know what you mean by this

Translate with Google Reviewed on 10/7/2016
Hussam Salim
National Motors
Reviewer Source 
Source: asdf
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: i have big problem with your system that it is not easy at all to shift between the branches. i have to call the IT to shift me to the other branch.
searching for the needed report is not easy. some times the needed report is available but i can not found. after i call the technical support they till me that it is available.
i request one report about three months ago, till now not yet done.
as i notes, your company is based on only one qualified person (Mr. Mohammed Abdullah). it is not good that you don't has second line staff. it is risky for you and for as as well.
there is big problem in the system forced you to separated the data base of the head office for the branches about one month ago, till now you can not find solution!! this is affecting our performance badly.

Vendor Response

by PROACTIVESOFT on 10/7/2016

Thank you for your notes.
To make all points clear for readers, please note the following:
1- Branches are located in different locations in which we meant to prevent certain transactions to be done unless the user is located in the same branch to prevent miss use of co. assets.
2- Not all users have access to all reports, therefore you may not see all when you login, refer to the help for a complete list or available reports.
3- As explained change requests need a statement of work and certain processes.
4- Mr.Mohammed is only your account manager, that is why you hear his name a lot, if you refer back to your IT, you will know that we have other qualified personnel serve more than 30 customers beside your respected company.
5- you have a problem with the communication between HQ and your remote site and technically, the replication is affected by this issue and will not be solved unless you fix communication problems as reported to your IT Dept.
Please contact Tech. Support

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