RAKEN

Acrescenta

Comentários: Gostei da simplicidade com que ele foi desenvolvido, a dinâmica de organização.

Vantagens:

Gosto muito do software pois esse vem como um verdadeiro complemento para gerenciar os negócios. Ele deixa tudo com cara de profissionalismo, além de ser uma ferramenta muito bem estruturada, com boas funcionalidades, prático e interface bonita.

Desvantagens:

Não é um defeito levando-se em conta o objetivo pelo qual procurei este software, mas mesmo assim para criar listas , projetos e atividades, é necessário perder algum tempo para o planejamento no software.

Do we love Raken? Yes, let me count the ways!

Comentários: Just amazing! It doesn't matter if it is billing, recommendations, walking a non-tech employee through logging on, assisting on feature access or training, this company is by far one of the best in customer service and the level of power for field reporting is superior to anything we have had in the past!

Vantagens:

1. Cloud based (no expensive servers, no storage limits) 2. Extremely easy to use 3. Allows Foremen/Superintendents to have very detailed field reports 4. Can share photos, recordings, weather, and reports with a link vs. large emails 5. Can track jobs by crews, employee, and cost codes 6. Easily document weather delays 7. Voice recording allows for a LOT of flexibility and complete detail 8. Phone, ipad, tablets or desktop are part of the accessibility with just a logon 9. All this at an affordable price 10. If you need to go to mediation and/or court, this is quite the electronic storage 11. Allows for employee to sign the time/work performed and no accidents 12. Easily modify your daily field report for different jobs.

Desvantagens:

1. We started when it first launched and it didn't have all the features but they were listening and added new things constantly 2. Would like to see more gps functions later for time card validating

Diamond in the rough...and it is rough!

Comentários: Fantastic team, all very helpful...I have not spent one minute feeling like a number or a dollar sign. My sales person [SENSITIVE CONTENT], phenomenal. One of the best sales approaches with the proper follow up that I have ever been involved with. He made this so easy. This software has made keeping track of what goes where with who and when as easy as can be. Each of my Foremen/Project managers can get their notes in all day long instead of spending 30 minutes to an hour at the end of each day to dump information to the cloud. It's quick, it's fast, it keepsy company moving!

Vantagens:

Offline functionalityEase of usePriceEasily accsessible in the fielsUsing the App interface for data collecting along with the desktop site for organization and processing info seemlessly integrates my field operators with my office support team so we never miss a beat!

Desvantagens:

Would like a little more customization options but I haven't even had our full set up yet so I am sure it's coming. Would like to be able to assign tasks to mutiple people without recreating the task. Would like name and time stamps on notes.

Does NOT integrate with Sage300

Comentários: Terrible!!
Complete disconnect from the sales person who made all the promises.
Your are then passed on to a ‘Customer Success Manager’ who processes your set up and sends it off to IT coders in what they call “I generated a ticket”. But coders are absolutely inexperienced in construction cost coding. And cannot deliver what sales committed to.
Rakens left hand does’t talk to the right hand. Sales make commitments that are not achievable. And there’s no response to “who can I contact to resolve this problem?” 21 weeks still waiting.

Vantagens:

I was sold a time card app that would integrate with our Sage300 cost coding and it would be up an running in 6 weeks

Desvantagens:

21 weeks later and counting and Raken has not delivered a working app! I’m still waiting. More frustrating, they’ve completely refused to refund, address, fix or otherwise acknowledge this problem, except to say “I will look into your request” I have no working app. Yet they have my money. I am happy to share all docs to prove this, contact me I’ll gladly publish/provide all emails.

Great Program for Timecard System

Vantagens:

Ease of use for the field employees. Love that we can customize our cost codes and track prevailing wage classifications. Our field guys are notified their time cards are ready and it is very easy for them to go in an approve. The gallery on each project is so easy to use and upload and the one drive integration is amazing for our team!

Desvantagens:

Raken has been very easy to use. It would be nice if there were more features that were customizable.