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Motadata ServiceOps
Conheça Motadata ServiceOps
O Motadata é uma plataforma de software de análise de TI que obtém informações de negócios por processamento em tempo real, correlação e visualização inteligente de dados de informações de segurança e rede de TI. Ele unifica as operações de segurança tradicionalmente segregadas e as funções de monitoramento de rede, gestão e análise de dados em uma única plataforma. Possui arquitetura orientada a plugins, o que o torna altamente personalizável conforme as necessidades do cliente. O Motadata é uma marca registrada da Mindarray Systems Pvt. Limited.
Quem usa Motadata ServiceOps?
O Motadata destina-se a eliminar os aborrecimentos de gerenciar várias ferramentas para a supervisão da infraestrutura de TI e a gestão de registros. Ele atende às necessidades de qualquer infraestrutura de TI empresarial moderna.
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Motadata ServiceOps
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Avaliações do Motadata ServiceOps
Great tool to monitor networks.
Vantagens:
ease of using and its dashboard features. very simple to discover elements and get realtime reports. Its linux based and has a very simple licensing model.
Desvantagens:
ease of using and its dashboard features. very simple to discover elements and get realtime reports. Its linux based and has a very simple licensing model.
Alternativas consideradas anteriormente:
Log your Service
Comentários: Seamless Integration Capabilities: Users find that Motadata ServiceOps seamlessly integrates with other tools, enhancing workflow automation.
Vantagens:
The platform offers robust features for data management and powerful analytics, enabling organizations to streamline their IT operations.
Desvantagens:
User-Friendly Interface: Users appreciate the user-friendly interface that makes navigation and interaction with the platform efficient.
Motadata Asset management
Vantagens:
Motadata ServiceOps offers a user-friendly dashboard and detailed asset tracking for effective IT asset management. It also generates insightful reports to improve operational efficiency
Desvantagens:
difficult to install the Motadata Agent on MAC devices. Also, locating and deleting assets in the console
Motadata EMS
Vantagens:
Easy of use. GUI KPI for over all infrastructure.
Desvantagens:
Features and functionality needs to be improved a lot in comparison to similar offering for prominent software publisher.
Motadata is Efficient Tool for IT Asset Management
Comentários: Some options in the Asset Management module are hard to access. Additional navigation or search is required to find certain features. Streamlining access could improve efficiency and save time.
Vantagens:
Motadata ServiceOps simplifies IT asset management with real-time tracking, customizable dashboards, lifecycle management, and detailed reporting
Desvantagens:
The Mac agent installation could be more seamless with a default setup option to simplify deployment.
Enhancing IT Operations with Intelligent Automation
Comentários: Overall, Motadata ServiceOps is a robust and comprehensive ITSM solution that offers significant benefits through intelligent automation, AI capabilities, and a user-friendly interface. However, it also presents challenges in terms of initial setup complexity, performance issues, and cost considerations. Despite these drawbacks, its strengths in enhancing operational efficiency, proactive incident management, and collaboration make it a valuable tool for managing IT services effectively.
Vantagens:
Workflow Automation: The platform leverages AI and intelligent automation to streamline workflows and reduce manual intervention. This includes automated ticket categorization, intelligent routing, and automated patch management, which significantly enhance operational efficiency and reduce human error.
Desvantagens:
The initial setup of Motadata ServiceOps can be complex and time-consuming, requiring a steep learning curve for new users. This can be challenging for organizations without dedicated IT staff or those with limited technical expertise.
Motadata ServiceOps
Vantagens:
Easy to use, easy to download the daily reports, easy to customize the report.
Desvantagens:
There nothing that I dislike about motadata service.
Motadata - Service Desk Review
Vantagens:
Supporting team, Prompt response, better solutions
Desvantagens:
Nothing to be mentioned as all the services were up to the mark
Motadata ServiceOPs-ITSM
Comentários: Motadata ServiceOps is a robust ITSM solution. It is particularly valued for its automation capabilities, self-service portal, and detailed analytics.
Vantagens:
User friendly, Customization, Scalability
Desvantagens:
Performance, Integration, Documentation and Support
ServiceOps is excellent, feature-rich, and an overall great product.
Vantagens:
Efficient asset management helps track all IT assets and their details. It also makes handling tickets easy and reduces manual tasks with automated workflows also many customizable features.
Desvantagens:
Some features are hard to understand at first, and integrating with third-party software can be challenging.
Motadata ITSM and NPM for IT Solution and Management.
Comentários: Tool is good, easy deployment and cost effective comparable to peer tools.
Vantagens:
ITSM and NPM integration and All details in single dashboard.
Desvantagens:
NPM and ITSM on different platform, needs to be on single platform.
Resposta do Motadata
há 11 meses
Thank you so much for the kind words, Manish! We're thrilled you had a great experience with Motadata ServiceOps
Good Product
Comentários: very good. we can recomand the same to other
Vantagens:
Its very flexible to setup as per requirement.
Desvantagens:
Asset Management module. difficult to upload
Yaskawa Motodata Service Ops
Comentários: I am very much happy with their service and support level. presales and technical department are very much supportive.
Vantagens:
their excellent support and knowledge sharing of every option.
Desvantagens:
their excellent support and knowledge sharing of every options.
A Comprehensive Analysis
Vantagens:
1 Provide extensive monitoring capabilities for IT infrastructure, application and network 2.Customizable dashboards for real-time visibility into critical metrics 3Includes automation features for alerting. improving operational efficiency.
Desvantagens:
1. Some users find the initial setup and configuration process to be complex , requiring technical experties.
Motadata Asset management
Comentários: asset utilization and support performance. The built-in reporting tools
Vantagens:
Asse management with RDP services keep a clear inventory of hardware and software,
Desvantagens:
Asse management with RDP services managing IT assets across departments. Motadata ServiceOps provides a centralized platform that helps us keep a clear inventory of hardware and software,
"Transform Service Operations with Motadata's Advanced ServiceOps Platform"
Vantagens:
Intuitive Dashboards: User-friendly dashboards that present data clearly and facilitate quick decision-making.Integration: Seamless integration with existing IT systems and tools for enhanced functionality.
Desvantagens:
Complexity in Setup: Users may find the initial setup and configuration process to be somewhat complex or requiring a steep learning curve.
Motadata Review
Vantagens:
Customization and tracking is very nice.
Desvantagens:
Application categorization is bit difficult.
Motadata ServiceOps
Vantagens:
ticketing and asset managements and remote desktop
Commendable experience with Motadata ServiceOps
Vantagens:
Ticket & asset management which is very crucial part of our state data centre project
Desvantagens:
Currently service Ops can have a feature of different dashboard with live monitoring of incident calls where it refreshes it self every 30 sec so as to meet our SLA .
Efficient and User Freindly
Vantagens:
1.Real Time update. 2.Visual Appeal. 3.Interactive. 4.Clarity and Simplicity.
Desvantagens:
Process to close request which is time consuming and lengthy.
Resposta do Motadata
há 11 meses
Thank you so much for the kind words, Santosh! We're thrilled you had a great experience with Motadata ServiceOps
Best Servicedesk tool for Mid Size organization
Comentários: We are really satisfied with motadata serviceops software and their support team. We are able to slash down the team effort by 40%.
Vantagens:
Motadata serviceops is unified software that provides servicedesk/helpdesk, Asset management and patch management on single platform. User experience and performance of tool is way better than other vendor tool which we have evaluated. I took only 2 weeks for our agent to well verse with our software. Also, the multi channel service delivery is awesome with support of built in chatbot and chat software.
Desvantagens:
I think it would be better if they also include third party patching as part of patch management
Best tool that provides great informative dashboards about organization infrastructure
Comentários: best tool for knowing your organization infra health checks.
Vantagens:
It is really has great dashboards that provides information about Network devices health, VMs Health. it is easy to use, easily deploy-able on Cloud.We can easily integrate with other softwares like JIRA, VMware, AWS, Oracle ..etc.
Desvantagens:
Really I don't have any negatives, But I think there is some room for improvement in training and documentation.
Ease at finger tips for IT Pros
Vantagens:
Simplicity with full graphical view of organization.
Desvantagens:
Linux based, maybe a little complex, but it's easy once you set it up.
Motadata Service Ops Review
Vantagens:
Short learning curve using the product. Intuitive UI and dashboard Customizable fields as needed by each EU and reports
Desvantagens:
Nothing I can think of that is not good about this product.
Amazing Product
Comentários: Amazing Product
Vantagens:
Amazing Product to work with, it has all components for an Effective ITSM solutions
Desvantagens:
None at this time - The Product works just superb
