18 anos ajudando empresas
a escolher o melhor software

Conheça DeskAlerts

usam o DeskAlerts para enviar alertas pop-up para telas de mais de 10 mil usuários e para bloquear o trabalho de um funcionário até que a mensagem seja lida na íntegra. É garantido que os alertas serão recebidos e vistos por 100% dos funcionários. Envolva os colegas de trabalho nos processos para garantir um melhor ambiente de trabalho com um software fácil de usar. Conecte sua equipe com o DeskAlerts, como já fazem o Hilton, a American Express e a KRKA.

Quem usa DeskAlerts?

Os departamentos de TI e a equipe de suporte técnico usam o sistema para alertar os funcionários sobre as interrupções programadas dos sistemas com antecedência, o que dá aos colaboradores tempo suficiente para tomar outras providências na hora.

DeskAlerts Software - 1
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DeskAlerts Software - 3
DeskAlerts Software - 4
DeskAlerts Software - 5

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As barras de classificação verdes mostram o produto vencedor com base na nota média e no número de avaliações.

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Avaliações do DeskAlerts

Pontuação média

Geral
4,3
Praticidade
4,5
Atendimento ao cliente
4,8
Recursos
4,5
Relação qualidade/preço
4,0

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontre avaliações segundo pontuações

5
54%
4
38%
1
8%
Olivier
Olivier
Head of IT Infrastructure, Bélgica
Usuário do LinkedIn Verificado
Saúde, bem-estar e condicionamento físico, 5.001–10.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Good tool for instant notification

4,0 há 4 anos

Comentários: We were looking for an easy-to-use and nice looking "popup" tool with delegation capabilities and straight-forward notification push (we need a fast annoucement system). Deskalert do the job, with limited resources.
You may use it avery basically or even use one of the numerous features that help you to meet your specific needs.

Vantagens:

Easy to use to reach users to inform them about important information. Good layout and capabilities. Delegation is possible to allw users to use the tool for their own purposes.

Desvantagens:

Deployement of agent was had but they enhanced the auto-deploy feature (not yet used) and self branding customisation remains limited even if the message content is fully customisable.

Resposta do DeskAlerts

há 3 anos

Dear Olivier, we are proud to get such great feedback! Thank you very much for taking the time to describe your experience with DeskAlerts. We are happy that the software meets your requirements. We count ourselves lucky for customers like you! We appreciate you mentioning the auto-deploy feature. It took some time to develop it, but in the end, we got a lot of positive feedback from our customers. Thank you again for your opinion!

John
VP of Technology, EUA
Serviços financeiros, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

This is a great business alerting system

5,0 há 4 meses

Comentários: The support was wonderful and quick. It was tricky to install at first but the support team assisted wonderfully.

Vantagens:

I researched top Alerting type systems for work environment.

Desvantagens:

We needed to constant updates to the client interface but that has been fixed now.

Jody
IT Director, EUA
Hotelaria, 501–1.000 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Do not recommend

1,0 há 4 meses

Comentários: Poor, support team tried to fix issues but never could. We requested a refund and were denied, after making our case and explaining we hadn't been able to use the product we were simply ignored.

Vantagens:

We didn't find anything that we liked about the software except for the demo

Desvantagens:

We spent over a month trying to get it to work and it had problem after problem, from having to have prerequisite software installed, multiple support articles that were different, no resolution on issues for example the cloud server would stall and stop sending alerts, had to request support to reboot over and over, no resolution

Kumaren
InfraStructue Support, África do Sul
Telecomunicações, 1.001–5.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

DEskAlerts Review

5,0 há 4 meses

Comentários: brilliant overall experience from deployment to easy use of the console and sending out alerts, updates, and surveys, made super easy.

Vantagens:

ease of setup ease of deployment excellent functions excellent support

Desvantagens:

Creating templates could be made easier, especially with company logos etc

Siti Saleha
Siti Saleha
Sales And Marketing Specialist, Malásia
Usuário do LinkedIn Verificado
Telecomunicações, 10.000+ funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

DeskAlerts review

4,0 há 3 anos

Vantagens:

I've used DeskAlerts to deliver IT warnings regarding planned downtime's and technical challenges. While our email platform has been having troubles, DeskAlerts allows individuals to view the notifications even if they are undergoing other technological issues.

Desvantagens:

It might be challenging to determine whether users have seen published messages. Some issues, such as the inability to stop the display are fixed swiftly by the support staff in no time, which i should give more credits to the support and developer team.

Avaliador Verificado
Usuário do LinkedIn Verificado
Clínica de saúde mental, 201–500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Great for company-wide alerts

5,0 há 6 anos

Comentários: DeskAlerts has been useful for me in sending IT messages about scheduled shutdowns or technical difficulties. This has been better than using email since our email software has been experiencing bugs, so DeskAlerts makes it so that people can see the alerts even with other technical problems.

Vantagens:

I liked that I did not have to rely on an email system and the variety of different options for who to send messages to.

Desvantagens:

Only thing is that the company has had trouble moving to outside alerts for those outside the company but that hasn't been within my scope.

Resposta do DeskAlerts

há 3 anos

Hello! Thank you for your kind words regarding DeskAlerts performance! It is great that DeskAlerts serves you as a reliable alternative for email, as this was one of the main challenges for our customers. We are proud that the software met your expectations! In the matter of sending messages to people outside the company, you probably meant those who do not have DeskAlerts installed on their devices. In that case, tools such as SMS notifications, MS Teams integration, and Digital Signage can be the best solution. All these tools are available in DeskAlerts and can be used simultaneously with tools like pop-up notifications and scrolling tickers.

Bruno
CIO, Bélgica
Hospitais e Saúde, 1.001–5.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

DeskAlert for our hospital

5,0 há 6 anos

Comentários: Less calls to the help-desk - less stress for the users in case of some failure - capacity to inform people in emergency situations.

Vantagens:

The capacity to publish rapidly to all users or specific ones important messages about use of critical product like EMR Electronic Medical Record - or important general informations

Desvantagens:

Sometimes difficulties to check who have seen or not the published messages. Some bugs like unable to stop the display - but the support team correct the bugs relatively quickly.

Resposta do DeskAlerts

há 3 anos

Hello Bruno! Thank you for your kind words! We are very proud that you chose DeskAlerts. Our team strives to meet expectations like yours, and we're happy to hear we hit the mark for you. We appreciate your estimation of our support team's work. They do everything possible to keep our customers satisfied. DeskAlerts is improving with every update, and we are certain that for the time passed after you left your feedback, many of the technical issues you mentioned are long gone. Thanks again for the wonderful review!

Luc
Luc
Senior System Administrator, Canadá
Usuário do LinkedIn Verificado
Administração pública, 501–1.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Works great.

4,0 há 6 anos

Vantagens:

Very easy to install and configure. Easy to use to send alerts. API works great to automate with scripts or security systems.

Desvantagens:

A few bugs here and there but they update often so you usually won't be dealing with them for long.

Resposta do DeskAlerts

há 4 anos

Hello Luc! Thank you for using DeskAlerts and for this review. It means a lot for our team to know you find the software easy to use. We appreciate your feedback regarding the software update.

Nick
Senior Software and Desktop Systems Engineer, Reino Unido
Educação superior, 5.001–10.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Excellent piece of software

5,0 há 4 anos

Comentários: DeskAlerts allows us to quickly and easily communicate with our users and, critically, allows us to report on who has (and hasn't) received the alerts. The alerts are very configurable and allow us to send fully branded messages at the click of a button (or two)

Vantagens:

Easy and intuitive to send out mass (or targeted) communications to our users. Gives simple, but clear, reports on how many users (and who) have seen them. DeskAlerts themselves (the company) are friendly and very responsive to support requests and feature development. DeskAlerts is being actively developed and improved with new features and tweaks to existing ones.

Desvantagens:

Older versions of the software could be a bit clunky and buggy, but the latest versions have been much better.

Resposta do DeskAlerts

há 3 anos

Thanks for the awesome review, Nick! We're so happy you love your experience with DeskAlerts. It is great to know you appreciate software features like acknowledgment and targeting, and you like how we develop the product. That is inspiring! We can't wait to have a chance to show you the new features we are currently working on.

Sergio
Sergio
CEO, México
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Intensivelly communicated

5,0 há 3 anos

Comentários: we have become completely agile

Vantagens:

different channels to use and easy to react to market changes

Desvantagens:

I really did not find any cons because this is very comprehensive solution

Jason
Deputy CIO, EUA
Hospitais e Saúde, 1.001–5.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Good for internal communications

4,0 há 3 anos

Comentários: We have a lot of users that don't use email much, so DeskAlerts provides us a means to communicate when we have various system outages or planned downtimes without relying on email.

Vantagens:

Easy to use to send alerts internally to users' desktops.

Desvantagens:

In the past there have been a lot of quality issues with the system (bugs), but lately the system has been working much better for us and the issues impacting us have been addressed.

Wissam
Senior IT manager, Barein
Logística e cadeia de fornecimento, 10.000+ funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Feedback

4,0 há 4 anos

Vantagens:

Easy to train and use. Simple application .

Desvantagens:

We had some feedback which were given directly to your colleagues.

Resposta do DeskAlerts

há 3 anos

Hello Wissam! Thank you for your feedback. We are happy to know that you find it easy to use DeskAlerts. We worked hard to make the software user-friendly and are pleased to know we achieved this goal. Again, thank you for the valuable information you shared with us. It will help us become better.

Christian
IT Director, Reino Unido
Arquitetura e planejamento, 201–500 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

DeskAlerts In Action

5,0 há 6 anos

Comentários: DeskAlerts solve issues we had around notifying our staff of important issues and events. Previously we relied upon email which was often ignored or missed.

Vantagens:

The software is easy to use and fairly intuitive to navigate around

Desvantagens:

The interface looks a little dated compared to how most GUI's are built nowadays.

Resposta do DeskAlerts

há 4 anos

Hello Christian! Thank you so much for this review. We are happy to know that you find DeskAlerts handy and easy to use and that it helped your company solve communications issues. This means a lot to our team! In regards to GUI, we have improved it a lot. Moreover, this spring, we will release the brand new version of GUI. If you want to test it, please contact your account manager.