--- description: Tudo sobre Keela: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Keela - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software para ONGs](/directory/30805/nonprofit/software) > [Keela](/software/154358/keela) # Keela Canonical: https://www.capterra.com.br/software/154358/keela Página: 1 / 14\ Próximo: [Próxima página](https://www.capterra.com.br/software/154358/keela?page=2) > O Keela ajuda ONGs a causar um grande impacto. Gerencie doadores, crie páginas e relatórios de doações, envie e-mails e muito mais, tudo em uma só plataforma. > > Conclusão: 314 usuários atribuíram a nota **4.3/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Keela? Ideal para ONGs de pequeno a médio porte que precisam gerenciar e cultivar doadores, supervisionar doações, arrecadar fundos de maneira fácil e a um preço acessível\! ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.3/5** | 314 Avaliações | | Praticidade | 4.3/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.5/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.4/5 | Com base em avaliações gerais | | Recursos | 4.0/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Aplos - **Localização**: Fresno, EUA - **Fundada**: 2009 ## Contexto comercial - **Preço inicial**: US$ 160,00 - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Países disponíveis**: Austrália, Canadá, Estados Unidos ## Recursos - Alocação e planejamento de recursos - Banco de dados de associados - CRM - Contabilidade - Controle do processo de aprovação - Doações online - Doações por celular - Doações recorrentes - Ferramentas de colaboração - Gerenciamento de contatos - Gestão da comunicação - Gestão de arrecadação de fundos - Gestão de associação - Gestão de calendários - Gestão de campanhas - Gestão de compromissos - Gestão de doadores - Gestão de formulários - Gestão de inscrições - Gestão de recibos - Gestão de subvenções - Gestão de tarefas - Marketing por e-mail - Modelos personalizáveis - Painel de atividades - Processamento de pagamentos - Relatórios e estatística ## Integrações (11 no total) - Aplos - BitPay - Eventbrite - Gmail - Mailchimp - PayPal - QuickBooks Online - Raisely - Stripe - Xero - Zapier ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software para ONGs](https://www.capterra.com.br/directory/30805/nonprofit/software) ## Categorias relacionadas - [Software para ONGs](https://www.capterra.com.br/directory/30805/nonprofit/software) - [Software de Angariação de Fundos](https://www.capterra.com.br/directory/20047/fundraising/software) - [Software de Gestão de Doações](https://www.capterra.com.br/directory/30548/donation-management/software) - [Software CRM para ONGs](https://www.capterra.com.br/directory/31515/nonprofit-crm/software) - [Software de Gestão de Projetos sem Fins Lucrativos](https://www.capterra.com.br/directory/32439/project-management-software-for-nonprofits/software) ## Alternativas 1. [DonorPerfect](https://www.capterra.com.br/software/2698/donorperfect-fundraising-software) — 4.5/5 (1438 reviews) 2. [Givebutter](https://www.capterra.com.br/software/172048/givebutter) — 4.8/5 (872 reviews) 3. [Neon CRM](https://www.capterra.com.br/software/102088/neoncrm) — 4.3/5 (619 reviews) 4. [Bloomerang](https://www.capterra.com.br/software/131207/bloomerang) — 4.7/5 (1287 reviews) 5. [Bonterra Network for Good](https://www.capterra.com.br/software/111128/bonterra-guided-fundraising) — 4.6/5 (937 reviews) ## Avaliações ### "A CRM that better fit our needs." — 4.0/5 > **Mackenzie** | *27 de agosto de 2020* | Gestão de organizações sem fins lucrativos | Taxa de recomendação: 10.0/10 > > **Vantagens**: Keela's features were designed with non-profits in mind (versus business-based designs from competitors) that allow for easier organization of newsletter campaigns, volunteers, and interactions with contacts. > > **Desvantagens**: Keela 1.0 is rough around the edges in some aspects. For example, the e-blast editor is difficult to navigate on a laptop or smaller desktop screen as some text boxes or drop down menus get squished or pushed off screen, and pressing one wrong button could lead you to lose your work. > > Keela and their team has been exceptional in their customer service and getting back with answers to my questions. ----- ### "Keela is robust and user friendly\!" — 5.0/5 > **Brian** | *26 de maio de 2026* | Hospitais e Saúde | Taxa de recomendação: 10.0/10 > > **Vantagens**: Keela has a very user friendly interface and a robust set of donor management tools. We like that there is some AI integrated with the software to help us identify areas where we can improve. > > **Desvantagens**: Our experience so far has been great and we do not have any complaints. The entire team at Keela that we have interacted with has been very helpful. > > Keela has allowed us to integrate our donor management with our accounting software to create a much more seamless financial management process. We love the robust tools that Keela offers us to track our donations, communicate with our donors, and pull custom reports for our Board and Executive team. We switched to Keela from Blackbaud and the experience has been so refreshing and at a much better price. ----- ### "Great Platform, Extremely Disappointing Support Experience" — 1.0/5 > **Cody** | *2 de junho de 2026* | Gestão de organizações sem fins lucrativos | Taxa de recomendação: 0.0/10 > > **Vantagens**: The Keela platform itself is incredibly well designed, modern, and easy to use. The interface is clean, intuitive, and much more user friendly than many other donor management systems we explored. Features are laid out in a way that makes day-to-day tasks simple to navigate, and the overall system appears to have a lot of potential for nonprofits looking for a streamlined CRM solution. > > **Desvantagens**: Unfortunately, the staff support and migration experience became the weakest part of the process. Communication was inconsistent, timelines were missed, and serious concerns regarding missing donor data were not handled with the urgency or accountability we expected after investing significant time and money into the transition. > > Extremely disappointing experience with Keela. After spending thousands of dollars, including additional import fees, and investing over two months into the migration process, we are still uncovering hundreds of missing donation records. As a non-profit organization, accurate donor data is absolutely critical, and the fact that major donor history was missing is incredibly concerning. What made the situation even worse was the lack of communication and accountability when these issues were raised. After escalating concerns involving missing data and discussing stepping away from the platform entirely, responses from our points of contact stopped altogether. We understand migrations can have challenges, but the combination of data integrity issues, long delays, poor communication, and ongoing costs made this an extremely frustrating experience. Unfortunately, this process left us with very little confidence in the platform moving forward. ----- ### "Here for the long haul" — 4.0/5 > **Elsa** | *21 de maio de 2026* | Entretenimento | Taxa de recomendação: 9.0/10 > > **Vantagens**: Keela is a great CRM option for mid-sized non-profits. They have a great feedback mechanism and actually respond to suggestions. We've been with them for 8 years and it's amazing to see all the new features they've added. We find the email campaign tools are exactly what we need without subscribing to separate e-newletter software. > > **Desvantagens**: While I completely understand the reasoning behind it (not everyone wants or needs it), I wish you didn't have to pay extra for automation. More people would experiment with it and might learn how great of a tool it is, if it were available for everyone. That's the only con that I can come up with\! > > We've been really happy with Keela. I've recommended it to countless other organizations over the years. ----- ### "Accountant" — 4.0/5 > **Christine** | *19 de maio de 2026* | Gestão de organizações sem fins lucrativos | Taxa de recomendação: 7.0/10 > > **Vantagens**: Importing data into keela. Easy to navigate. Reporting - Can produce several reports that are usefull. Many filters to use. Easy to setup ie campaigns impact area > > **Desvantagens**: Tax receipt - received many complaints about the length of our tax receipts for donors who donate monthly. Slow response to customer support. When inputting a manual donation you can not edit the data if you made a mistake. For example if I inputted the wrong date I can not change it when I did not issue a tax receipt. Tried to preform a donation summary report and the date produced was incorrect. Emailed customer service put have not received feedback > > I mainly use the donation portion of Keela so did not respond to the email marketing portion of Keela. Overall would like better customer response and help instead of referring me to the knowledge base section. ----- Página: 1 / 14\ Próximo: [Próxima página](https://www.capterra.com.br/software/154358/keela?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/154358/keela) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados