O Freshsales é um software de CRM de vendas da Freshworks. Com uma interface do usuário altamente intuitiva e um poderoso conjunto de recursos, incluindo lead scoring baseado em inteligência artificial, fluxo visual de negócios e automação inteligente de fluxo de trabalho, o Freshsales oferece às empresas tudo de que elas precisam para gerenciar as vendas em um pacote descomplicado. O Freshsales tem a confiança de mais de 15.000 empresas de mais de 80 países. Algumas empresas que usam o Freshsales incluem Dyson, Best Western Hotels & Resorts, Purdue University e WallyPark.
Quem usa Freshsales?
Com o Freshsales CRM, as empresas podem atrair, engajar, fechar e fomentar os leads. Você não precisa mais de um CRM e outras cinco ferramentas para administrar os negócios. O Freshsales CRM faz tudo sozinho.
Está em dúvida sobre o Freshsales?
Compare com uma alternativa popular
Outras ótimas alternativas ao Freshsales
Avaliações do Freshsales
Comentários: Created marketing campaigns to predict sales, created scenarios to see the different results, created templates from scratch with the team to see what else we can do for more.
The design and the usage of salesforce automation feature makes Freshsales the best as it has the simplest but most effective features that enables you to create, customize, modify, and monitor sales activities. Creating several marketing campaigns in a short time is also another best feature of Freshsales, the team can work on them and generate reports to high management and even it can give you a prediction of a campaign over a time line. Integration with other products on another hand is also very usable as we used it with other software which worked fine.
The version updates could be a headache for larger companies, migration could take a few months, customer support after sales should be much faster.
For a CRM, FreshSales really shines
Comentários: The lack of transparency in my sales operations is an issue that Freshsales helps me address. Having a clearer picture of the state of my sales operations and more accurate records has helped me become more efficient. I can now track the progress of my open sales opportunities, establish realistic sales targets, and increase my chances of closing those agreements.
Using this solution's centralized platform, firms may better monitor their sales processes through the use of tools like event tracking, prospecting activities, customer contact tracking, sales activity management, dependable customer support, and internal information sharing.
Since Freshsales is a cloud-based service, it works best in other cloud-based or cloud-oriented settings and may not be suitable for a company that relies solely on on-premises infrastructure.
Great customer relationship management system
Comentários: Overall, my time spent working with Freshsales has been really positive. Our sales team's productivity and cooperation have both greatly benefited from this. Because of its intuitive design and abundance of useful features, it has proven to be an invaluable tool in our sales operations.
Freshsales' friendly user interface and extensive CRM features are definite pluses. The sales process is simplified because to the lead score and AI-driven insights, which assist prioritize and nurture leads more efficiently.
The reporting capabilities, while competent, might benefit from greater customization choices. More granular data could be gleaned from reports if they were more adaptable.
Alternativas consideradas anteriormente:
Buggy product and horrible customer service
Comentários: I wouldnt recommend it to anyone and regret paying for the product
Not much. The product is OK but the support is just mind-numbing
We had basic issues with everything we were trying to use. We were using the free version of hubspot and moved to freshsales hoping it would be better. It is not even comparable to the free version we were using. I have been running around from pillar to post within their organisation but they just dont care. Here is what simply doesnt work.1. Bugs: We bought the paid version of the product and we encountered serious bugs with everything we were trying to use it for. 1. Email integration didnt work 2. Webforms dont work (still ongoing) 3. Calling application (exotel) integration didnt work. 4. Importing contactswas more complex than hubspot.2. Customer support: I understand there may be issues sometimes and the basic expectation is that when there are issues, we can get help from support. Their support is the worst. For every small issue, they push a calendly link in your face and want you to schedule. And for every issue, the calendar is blocked out days out. They just say sorry thats when you will get help. They offer some free onboarding hours but the person just has a script and is unable to solve any of the issues. Even they will put you on to their support which is unresponsive. We are being tossed around with out 7-8 people who always start from scratch.3. Unprofessional: Their customer success is not just incompetent, they are highly unprofessional. I asked them for a feedback form multiple times so that our issues get recorded but they just dodge it
Alternativas consideradas anteriormente:
An Excellent All-In-One CRM and EDM Platform
Freshsales consolidates virtually every CRM and EDM function that my business needs. I've discontinued my Mailchimp and Zoho subscriptions as a result, and will probably continue cancelling some of my other subscriptions as Freshsales adds more features. The ease of use, capabilities, and value for money are, overall, excellent. I mostly use Freshsales for contact management, collecting self-reported attribution, and email marketing.
As with many feature-dense products, there are some parts that are more polished/easier to use than others. I had a fair bit of trouble setting up certain automations, which was made more difficult because a lot of the documentation was out of date (I was saved by Freshworks' excellent support). I also had some trouble setting up self-reported attribution the way I wanted.
Software encontrado em
- Ferramentas de Automação de Marketing
- Software de Assistente de Vendas com IA
- Ferramentas de Análise de Marketing
- Software para Vendas Internas
- Software de CRM Financeiro
- Software de Gestão Jurídica
- Software CRM para ONGs
- Software de Rastreamento de Email
- Software de Gestão de Leads
- Software CRM Online
- Software de CRM para Imobiliárias
- Software de Gestão de Contatos
- Software CRM para Pequenas Empresas
- Ferramentas de CRM Social
- Software de Testes AB
- Software de Gestão de Desempenho Empresarial
- Software de Análise Preditiva de Leads
- Software CRM para Seguradoras
- Software de Captação de Leads
- Ferramentas de Gestão de Casos Jurídicos