---
description: Tudo sobre Conversica: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: Conversica - Preço, avaliações e classificação - Capterra Brasil 2026
---

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# Conversica

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> O Conversica é líder em assistentes virtuais inteligentes alimentados por inteligência artificial (IA) para empresas.
> 
> Conclusão: 21 usuários atribuíram a nota **4.6/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Resumo

### Quem usa o Conversica?

Equipes de vendas, marketing e sucesso do cliente na maioria dos setores, inclusive tecnologia, telecomunicações, seguros, automotivo e hotelaria.

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.6/5** | 21 Avaliações |
| Praticidade | 4.3/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.5/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.5/5 | Com base em avaliações gerais |
| Recursos | 4.6/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Conversica
- **Localização**: Foster City, EUA
- **Fundada**: 2007

## Contexto comercial

- **Preço inicial**: US$ 2.999,00
- **Modelo de preços**:  (Versão gratuita disponível) (Teste grátis)
- **Público-alvo**: 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web
- **Idiomas**: inglês
- **Países disponíveis**: Estados Unidos

## Recursos

- Análise de dados preditiva
- Automação dos processos comerciais
- CRM
- Chatbot
- Envolvimento dos leads
- Gestão da atividade de vendas
- Gestão de campanhas
- Gestão de leads
- Gestão do desempenho
- Indicadores de desempenho
- Inteligência artificial e aprendizado de máquina
- Para organizações e equipes de vendas
- Personalização
- Processamento de linguagem natural
- Qualificação de leads
- Reconhecimento de tentativas
- Relatórios e análise de dados

## Integrações (6 no total)

- HubSpot CRM
- Marketo Engage
- Oracle Eloqua Marketing Automation
- Salesforce Marketing Cloud Account Engagement
- Salesforce Sales Cloud
- Velocify

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Suporte por telefone
- Bate-papo

## Category

- [Software de Assistente de Vendas com IA](https://www.capterra.com.br/directory/34135/ai-sales-assistant/software)

## Categorias relacionadas

- [Software de Assistente de Vendas com IA](https://www.capterra.com.br/directory/34135/ai-sales-assistant/software)
- [Software para Dinamização de Leads](https://www.capterra.com.br/directory/31563/lead-nurturing/software)
- [Software de Marketing Conversacional](https://www.capterra.com.br/directory/31562/conversational-marketing-platform/software)
- [Plataforma de IA Conversacional](https://www.capterra.com.br/directory/31596/conversational-ai-platform/software)
- [Software para Vendas Internas](https://www.capterra.com.br/directory/30680/inside-sales/software)

## Alternativas

1. [Exceed.ai](https://www.capterra.com.br/software/176408/exceed-ai) — 4.8/5 (13 reviews)
2. [CoSupport AI](https://www.capterra.com.br/software/1061059/cosupport-ai) — 5.0/5 (10 reviews)
3. [Pipedrive](https://www.capterra.com.br/software/132666/pipedrive) — 4.5/5 (3042 reviews)
4. [Quidget](https://www.capterra.com.br/software/1067160/Quidget) — 4.8/5 (4 reviews)
5. [Squaretalk](https://www.capterra.com.br/software/219046/squaretalk-matrix) — 4.9/5 (101 reviews)

## Avaliações

### "A virtual AI assistant for marketing professionals" — 4.0/5

> **Charlotte Russell** | *6 de fevereiro de 2021* | Internet | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: I appreciate the high-rated responding capabilities of our virtual assistant which we use to manage automated response on our websites and has the ability to answer queries straight forward and professionally, hence getting our prospects an accelerated response time. It is really helpful in the sales department of our business. We get support from technical specialists at any given time.
> 
> **Desvantagens**: It is a costly solution. Improvements are required in AI communication interpretation capabilities so the conversations may become more flexible. The dashboard also needs improvements and it would be best if they add more personalization options, otherwise, I am satisfied with the quality of assistance that it affords.
> 
> It handles and engages multiple inbound as well as outbound leads that too from multiple channels, so efficiently. Integration with Salesforce is easy. The greatest benefit I see is that we now have an assistant that does not need any breaks from work and delivers services better than actual human assistants, thus saves us a lot of cost and effort. The non-complex configuration makes it more recommendable.

-----

### ""Maryann" AI Is a Response Generating Machine\!" — 5.0/5

> **Stephanie Lyn** | *8 de junho de 2022* | Automotivo | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Hands Down\! Conversica AI increases the connection rate with Internet sales customers, Period\! All we need her to do is generate a reply and the rest is history. Our overall Internet sales increased at least 15% in the first 90 days, there has been no looking back since that time. Our AI assistant is one of valued our team members to the degree of when we get a new hire we introduce them to AI's name and role, and how to address customers when they call or show up looking for her. We have been using AI for close to four years.
> 
> **Desvantagens**: I can't think of anything that displeases our company about the AI integration.

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### "Conversica is good but could be better." — 5.0/5

> **Roxanne** | *2 de novembro de 2023* | Automotivo | Taxa de recomendação: 6.0/10
> 
> **Vantagens**: I like the hands-off approach with the use of Conversica. I know it's being handled even if I don't step in.
> 
> **Desvantagens**: I do not like how hard it is to get ahold of someone and I do not like how slow the dashboard is.
> 
> I have had better experiences, but like I said its very set it and forget it.

-----

### "Berger Chevy" — 5.0/5

> **Damian** | *22 de março de 2024* | Automotivo | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: I like the ability to upload our manifest lists and softly campaign our large client base.
> 
> **Desvantagens**: There are a lot of templates and word tracks that are dated and now irrelevant.  With changes in interest rates, rising vehicle costs, etc. we can say "Get into a vehicle with a similar payment.  Similar payments no longer exist. -
> 
> I have been using your product since Aug-2019 and have a generally positive option of your company, support, and product offering.

-----

### "Loving Our Virtual Assistant" — 5.0/5

> **Deb** | *22 de março de 2024* | Automotivo | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Love how Conversica makes contact with our customers and the customers think "she" is an actual person. Great ice breaker when we actually speak with the customer.
> 
> **Desvantagens**: Honestly, we don't use Conversica in it's full capacity. The way we use it, really nothing negative to speak about.
> 
> Very infrequently, is there an issue?.When there is, I reach out to support, and it's fixed in no time.

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