15 anos ajudando empresas brasileiras
a escolherem o melhor software

Conheça JustCall

O JustCall é um sistema de telefonia baseado na nuvem que permite às empresas coletar números de telefone de 58 países e fazê-los parecer dígitos locais para seus clientes. O sistema possibilita que você pareça mais local para seus clientes potenciais e existentes internacionais, ajudando você a ganhar a confiança deles. O JustCall é uma plataforma para gerenciar clientes internacionais em um local unificado e comunicar-se com eles com uma solução simples e direta.

Quem usa JustCall?

Equipes de vendas e suporte em crescimento

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As barras de classificação verdes mostram o produto vencedor com base na nota média e no número de avaliações.

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Avaliações do JustCall

Pontuação média

Geral
4,2
Praticidade
4,3
Atendimento ao cliente
4,2
Recursos
4,1
Relação qualidade/preço
4,2

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontre avaliações segundo pontuações

5
49%
4
32%
3
11%
2
5%
1
4%
Matthew
Matthew
Director, França
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Fast implementation, great support team

5,0 há 5 anos

Comentários: Painless, easy onboarding. Support is easy to get hold of and they even configured a few lines and integrations that weren't part of the normal set-up. The software works great - both inbound and outbound calls, but the thing that really sets the company apart is the support. I've thrown some next level problems at them, expecting them to say "sorry, but no" - I always get "sure, no problem". Well done.

Vantagens:

It's so simple to set up. From purchasing the number, through to setting up complex redirects, configuring end user devices and support is outstanding.

Desvantagens:

Not much, maybe they could have a few more integrations, but maybe I should also ask them if they could make them!

Suzi
Suzi
Project Manager, EUA
Usuário do LinkedIn Verificado
Semicondutores, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Easy-to-use tool for placing calls from any location.

4,0 há 12 meses

Comentários: JustCall is a popular business phone system because of the extensive collection of functions it provides. The platform's user-friendliness, effectiveness in managing calls, capacity to integrate with other business tools, and quality of service have all been lauded. Some customers have complained about bugs and expensive plans, however this is not the case for everyone and may be attributable to different needs and usage patterns. In general, it would appear that JustCall is an effective and trustworthy company phone system.

Vantagens:

It's convenient that JustCall lets us drop voicemails when we call and automates the majority of our text messages thanks to the platform's capabilities. In my day-to-day activities, I have been able to shave off a significant amount of time thanks to it.

Desvantagens:

For unknown reasons, some numbers may be blocked from dialing through JustCall. I have to manually dial the number when this occurs, but thankfully it does so infrequently.

Resposta do SaaS Labs

há 11 meses

Hi Suzi, It's always thrilling to get feedback from our clients, especially such amazing reviews that keep us going. We strive every day to make the lives of (sales/support teams) easier and it's encouraging to hear when we've been successful. Thank you for taking the time to share this with us. It means a lot to our team. You can follow our latest product updates here - https://justcall.io/updates/

Lance
CEO, EUA
Construção, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

GREAT VOIP

5,0 há 2 meses Novo

Comentários: Overall great product for the cost. For the most part wouldn't change anything.

Vantagens:

Love the fact that the transfering and inside calling works great. However we have had a few issues with transferring calls.

Desvantagens:

transferring calls feature sometimes does not work. The time it takes to assign a call is too consuming be easier if could block assign.

Resposta do SaaS Labs

mês passado

Thanks for the review, Lance! We're happy JustCall's overall value and internal calling features are a hit, and appreciate you highlighting the seamless transfers. We're glad you made the switch from Dialpad and appreciate your trust in JustCall! Have a great day, Cheers!

Jill
Program Success Manager, EUA
E-Learning, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Errors/glitches make JustCall difficult to use

3,0 há 2 meses

Comentários: Frustrating. If a couple things were fixed it would be easy to use and really helpful in my day to day work. But right now, I have to use work arounds that take time. I asked JustCall support about the audio problems and the Hubspot intregration/Chrome Extension and they told me that it was my computer. I literally got a new computer and am still experiencing these issues.

Vantagens:

The ability to call and text my students directly from a JustCall number means I am not using my personal phone number. Calls and texts usually go through fine and the call quality is fine.

Desvantagens:

The integration with Hubspot does not work. Instead of being able to open the dialer directly with my students number already pre-populated. I have to open the Justcall dashboard, then open the dialer, then find my students number, and copy paste it into the dialer. Also if I have the dialer open, it will mess up the audio or a Zoom call or other video I am playing (Youtube for example.)

Angie
Recruiter, EUA
Petróleo e energia, 201–500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Efficient text messages company!

5,0 há 5 meses

Comentários: My overall experience for over a year has been good! I like JustCall a lot and I plant to continue to use it!! my business has been affected in a positive way thanks to JustCall! We have seen good results and financially has been affordable for us!

Vantagens:

I like how convinient it is for me to reach out to candidates! I dont need to have a yearly plan just a monthly cost and I get charged for the text messages I use. Most of the texting companies offer yearly plans but according to my business I wouldnt need to text candidates all year around.

Desvantagens:

I would say, customer service should improve.

Resposta do SaaS Labs

há 4 meses

Wow, your feedback absolutely made our day, Angie! Your appreciation for JustCall's convenience and flexibility warms our hearts, and we're thrilled to hear it's helped your business thrive. We hear you loud and clear about customer service. We're constantly striving to improve and your feedback fuels our efforts to provide even better support. We're so happy to be a part of your success story and look forward to supporting your continued growth with JustCall! Cheers!