Quem usa o Bookwhen?

O Perfect é ideal para quem organiza atividades recorrentes ou pontuais. De aulas de atividade física a clubes extracurriculares, de eventos beneficentes a workshops de treinamento, o programa cobre tudo.

Conheça o Bookwhen

Qualquer que seja sua atividade, a reserva é simplificada. Um sistema flexível de reservas online de aulas, cursos, oficinas e eventos. A página de agendamento simples facilita a reserva de participantes para um evento sem a necessidade de pré-inscrição. Os recursos incluem lista de espera, sistema de "cesta" para reserva, formulário de reserva personalizado, pagamento online, anexos, opções de desconto e suporte no aplicativo.

É possível configurar em 15 minutos; solicite uma avaliação gratuita de duas semanas e reduza o tempo em tarefas administrativas.

Detalhes do Bookwhen

Bookwhen

https://home.bookwhen.com/

Fundada em 2007

Preço do Bookwhen

O Bookwhen possui uma versão gratuita e oferece versão de teste grátis. Versão paga do Bookwhen a partir de US$ 15,00/mês.

Preço inicial

US$ 15,00/mês

Versão gratuita

Sim

Teste Grátis

Sim

Implantação

Nuvem, SaaS, web

Formação

Ao vivo online

Documentos

Assistência

Horário comercial

Online

Recursos do Bookwhen

Sistemas de Agendamento
Agendamento automatizado
Agendamento de aulas
Agendamento de compromissos
Agendamento de grupo
Agendamento de recursos
Agendamento em tempo real
Alertas/notificações
Cronograma de instalações
Gestão de reservas de quartos
Planejamento de pessoal
Várias localizações
Bilheteria
Casamentos e festas
Conferências/Convenções
Elaboração de orçamentos
Gamificação
Gestão de crachás
Gestão de exposições e fornecedores
Gestão de reservas por conjuntos de quartos
Gestão de voluntariado
Gestão do patrocínio
Promoção das redes sociais
Questionários e feedback
CRM
Gestão de promoções
Gestão de reservas de quartos
Gestão de taxas
Observações da reserva
Reserva de atividades
Reserva de terceiros
Reservas em grupo
Suporte do cliente
Administração de website
Bilheteria no local
Bilheteria online
Bilheteria por terminal
Entradas de temporada (esportes)
Gestão de concessões
Gestão de dados do consumidor
Gestão de funcionários
Gestão de promoções
Impressão a domicílio
Leitura de código de barras/tíquetes
Mapa de assentos
PDV
Reserva de entradas
Revenda de entradas
Venda de entradas por celular
Check-in pessoal
Formulários personalizados
Gerenciamento de contatos
Gestão de calendários
Gestão de crachás
Gestão de marketing
Inscrição no local
Inscrição online
Processamento de pagamentos
Processamento de reembolso
Questionários e feedback
Rastreamento dos participantes
Registro de classes
Registro de eventos
Registro de grupo

Avaliações do Bookwhen

Exibindo 5 de 110 avaliações

Geral
4,8/5
Praticidade
4,7/5
Atendimento ao cliente
4,9/5
Recursos
4,7/5
Relação qualidade/preço
4,9/5
Carl B.
Head of Quality and Compliance
Gestão da educação, 1.001-5.000 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 16/03/2018

"A truly 5-star Booking System *****"

Comentários: We ran a successful Parents' Evening that was supported by an excellent product.

Vantagens: The software is great and does exactly what you would expect from a booking system. It is extremely easy to navigate for both an administrator and from a users perspective. As well as the basic features you can also get the bells and whistles depending on your plan (at a more than reasonable price). We have managed to run our parents' evening event for a College in Central London at what quite frankly is an unbeatable price compared to other solutions out there. Parents making the booking commented that it was easy to book and administrators explained that it had saved them hours of work collating bookings. It also allowed us to take bookings right up until the last minute. It literally took 5 minutes to export our bookings to tell the teachers who was coming to their session. However, the best thing is not the software, don't get me wrong the software is great but it is the service and support that makes this the product of choice. Thank you for your support and a great product.

Resposta dos fornecedores

por Bookwhen em 22/03/2018

Thanks for the amazing review, Carl! I'm really happy we turned out to be a good solution for your parents evening. Looking forward to welcoming you onto the system for more of your needs at the college in September (we also handle course registration/inductions really well too). Thanks from the Bookwhen team :)

  • Fonte da avaliação 
  • Avaliado em 16/03/2018
Kat N.
Owner and sewing teacher
Artes e artesanato, 2-10 funcionários
Usou o software por: 6 a 12 meses
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 29/12/2019

"Delighted and relieved to have found Bookwhen "

Comentários: Very happy. Breath of fresh air
Can finally make a profit as this is a simple affordable booking system (ie I also pay my admin assistant fewer hours to manage it!)

Vantagens: I find it easy to use as it's simple. It offers all the functions we need to run our regular (6x a week) classes with bulk pre purchase Class Passes as well as workshops. It's very quick to add or remove dates. The staff are quick and helpful if we have any questions The price is a huge relief after paying a giant bill for Mindbody for a few years when we didn't really need most of its functions. Bookwhen just gives what we need at a price we can afford being a very small business with a low profit margin. If you're a bigger business there are different pricing tiers, also good value compared to Mindbody

Desvantagens: That once you have students booked on a class you can't change the time yourself. But the Bookwhen help desk will do it for us so it's OK, very tiny issue! I didn't realise for last 7 months that I could have more than 6 courses. I thought the middle price was needed and in fact I only needed the lower price and could have as many courses as I wanted. This is obviously fantastic news, but I'm just gutted I paid £20 a month extra from May to Dec 2019!! However, its still WAY better than Mindbody pricing at any price so letting that go, ommmmm

Resposta dos fornecedores

por Bookwhen em 02/03/2020

Hi Kat, thank you so much for leaving us such a wonderful review! I'm sorry it wasn't clearer earlier how you could use our schedule pages, but glad it's sorted now and you're making full use of your subscription! If anything else is unclear, you know where to find us :-) - Jenny

  • Fonte da avaliação 
  • Avaliado em 29/12/2019
Bradley M.
Social Media & Communications Advisor
Esportes, 51-200 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    4/5
  • Praticidade
    4/5
  • Recursos e funcionalidades
    3/5
  • Atendimento ao cliente
    3/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    6/10
  • Fonte da avaliação 
  • Avaliado em 27/11/2018

"Helped for a good period of time"

Vantagens: Simple and works well on a laptop and mobile devices.

Desvantagens: Was promised a lot, most membership options however after waiting and being assured it was "one the way" never happened despite promises. Had to move elsewhere.

Resposta dos fornecedores

por Bookwhen em 28/12/2018

Hi Bradley! Thank you for taking the time to review Bookwhen, we really appreciate your feedback and are always looking at where we can improve, with memberships being one of those areas! Memberships are a big priority for Bookwhen in 2019 and we're committed to delivering them then. Jenny

  • Fonte da avaliação 
  • Avaliado em 27/11/2018
Wendy H.
Fitness Instructor
Saúde, bem-estar e condicionamento físico, Profissional autônomo
Usou o software por: Mais de um ano
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 04/05/2020

"Fantastic Customer Support"

Comentários: I started using Bookwhen to schedule and administer Pilates, where clients must pay in advance for class, and which I keep to a limited number of participants. Bookwhen has been really powerful for me in lockdown - the integration with Zoom and YouTube has just made the logistics and admin for live stream and videoed fitness classes: I can offer my clients bundles of classes through different channels that I wouldn't be able to do otherwise.

Vantagens: Very intuitive; lots of guidance and advice available, and the Customer Service is so prompt and helpful. I use it for booking/payment of Fitness classes and it feels much more professional than manually administering customer contact. I love the automated email reminders. Overall, it is so easy to set up. And the monthly fee is scalable, so I started off with a free trial, and then the most basic offer, and have moved up as I have learned what more the software can offer.

Desvantagens: The way that customers book - the steps involved in selecting each session individually - is the only thing I can think of. And none of my customers have complained, so this is being really picky!

  • Fonte da avaliação 
  • Avaliado em 04/05/2020
Andrea O.
Perinatal Yoga Teacher
Saúde, bem-estar e condicionamento físico, Profissional autônomo
Usou o software por: Mais de um ano
  • Classificação geral
    4/5
  • Praticidade
    4/5
  • Recursos e funcionalidades
    4/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 10/11/2019

"Great for a small business!"

Comentários: My overall experience is positive. Bookings have increased, admin time has decreased and the chat support provided by BookWhen has been quick to resolve issues.

Vantagens: For me the greatest advantage is that it has given me more time. Doing all the bookings myself and the emails back and forth and trying to workout payment methods was very time consuming. Now I receive fewer emails to respond to with most customers just booking on and choosing to pay online. I feel that bookings have also increased since having the BookWhen system.

Desvantagens: I'm not very good with using technology and it's taken me a bit of time to get my head around how to set up the BookWhen features and use them. I find that for me it's often a lot of trial and error. However, I do frequently go to the support section to read the articles which are most often quite helpful.
I do wish that the forms section was more sophisticated. I tried using attachments for my forms - however customers rarely print them off and bring them to class. Paper forms is something I'd really like to get rid of.

Resposta dos fornecedores

por Bookwhen em 20/12/2019

Hi Andrea, thank you so much for leaving us such an honest review! It's nice to learn you've got less admin and more bookings since using Bookwhen :-) We're sorry to hear it took you a while to get up to speed - do make the most of our support team, as we're always happy to help out! Regarding your forms, we'd love to chat further to see if it would be a possibility to recreate your form file as booking fields instead. Please do get in touch if this is still an issue. Best wishes, Jenny

  • Fonte da avaliação 
  • Avaliado em 10/11/2019