--- description: Tudo sobre Signpost: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Signpost - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Ferramentas de Pesquisa](/directory/30092/survey/software) > [Signpost](/software/157887/mia) # Signpost Canonical: https://www.capterra.com.br/software/157887/mia Página: 1 / 4\ Próximo: [Próxima página](https://www.capterra.com.br/software/157887/mia?page=2) > Plataforma de marketing automatizada que conquista novos clientes e oferece avaliações 5 estrelas e fidelidade. Garantido. > > Conclusão: 57 usuários atribuíram a nota **4.1/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Signpost? Mais de 20 mil empresas locais melhoraram suas avaliações e conquistaram negócios novos e repetidos com o Signpost. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.1/5** | 57 Avaliações | | Praticidade | 4.3/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.1/5 | Com base em avaliações gerais | | Relação qualidade/preço | 3.8/5 | Com base em avaliações gerais | | Recursos | 4.0/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 70% | (7/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Signpost - **Fundada**: 2010 ## Contexto comercial - **Preço inicial**: US$ 199,00 - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500 - **Implantação e plataformas**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Países disponíveis**: Estados Unidos ## Recursos - Gerenciamento de comentários - Gerenciamento de comentários negativos - Gerenciamento de e-mails - Gestão de campanhas - Integração de redes sociais - Marketing por e-mail - Monitoramento de reclamações - Monitoramento de revisões - Notificação de avaliações - Relatórios e análise de dados - Segmentação de clientes - Solicitação de avaliação ## Opções de suporte - Bate-papo ## Category - [Ferramentas de Pesquisa](https://www.capterra.com.br/directory/30092/survey/software) ## Categorias relacionadas - [Ferramentas de Pesquisa](https://www.capterra.com.br/directory/30092/survey/software) - [Software de Satisfação do Cliente](https://www.capterra.com.br/directory/30541/customer-satisfaction/software) - [Software de Experiência do Cliente](https://www.capterra.com.br/directory/30671/customer-experience/software) - [Software de Gestão de Reputação](https://www.capterra.com.br/directory/30750/reputation-management/software) - [Software de Gestão de Reviews e Avaliações Online](https://www.capterra.com.br/directory/31024/review-management/software) ## Alternativas 1. [Zoho CRM](https://www.capterra.com.br/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 2. [SurveyMonkey](https://www.capterra.com.br/software/32728/surveymonkey) — 4.6/5 (10430 reviews) 3. [Trustpilot](https://www.capterra.com.br/software/169618/trustpilot) — 4.5/5 (1202 reviews) 4. [Broadly](https://www.capterra.com.br/software/161326/broadly-reviews) — 4.8/5 (336 reviews) 5. [Jotform](https://www.capterra.com.br/software/158456/jotform-4-0) — 4.7/5 (2796 reviews) ## Avaliações ### "Most Valuable Employee\!" — 5.0/5 > **Avaliador Verificado** | *12 de dezembro de 2020* | Imobiliárias | Taxa de recomendação: 10.0/10 > > **Vantagens**: Hiring Signpost is like hiring another employee just to keep in touch with our past customers to ensure each one is still satisfied with our service. What a priceless tool for small business. I can't recommend Signpost enough if you value online reviews\! If a client is not completely satisfied, we can circle back and contact them to ensure they know we value their concerns and will strive to improve our service in any way possible. If a client is absolutely pleased with our service, Signpost puts them directly in front of Google and similar platforms with a single click to share their satisfaction with others considering our business. I have to say, Signpost has become a priceless employee at our company and one of our greatest investments\! We continually recommend them to our clients who also own small businesses. > > **Desvantagens**: Signpost reaches out often just to make sure any ideas we have or would like to have implemented are addressed. Not a bad thing to say about this company. ----- ### "Worth every penny" — 5.0/5 > **Peter** | *19 de dezembro de 2019* | Formação profissional e coaching | Taxa de recomendação: 10.0/10 > > **Vantagens**: We love the fact that It captures the voice, the appreciation of our customers for our service and helps them share it easily on the major review sites. It also helps us identify customers who we did not meet there expectations so we can make that right for them. > > **Desvantagens**: I wish it would identify that a customer who has been solicited for a review 6-12 times is not going to fill out a review, but eventually they get so upset they give us negative feedback and then we have to go in and manually remove them from the mailing list. > > Very happy. It has helped us show the world what great service we do ----- ### "Not going back" — 3.0/5 > **Erica** | *30 de outubro de 2024* | Construção | Taxa de recomendação: 4.0/10 > > **Vantagens**: Customer service was good. We worked with \[sensitive content hidden\]. She was kind and helpful. We only worked with them for a month because we just weren't utilizing the services that much. > > **Desvantagens**: The dispatchers didn't seem to have much personality. They were kind but flat. Signpost was a bit pricey. They did give us a good deal to try them out for the first month. We were quoted a price, but they charged us an additional $25. When I reached out to \[sensitive content hidden\] and the gentleman (\[sensitive content hidden\]) who signed us up, my emails went unanswered. We were going to sign back up when the time was right, but now we're not. > > It was ok until we were ignored. Honesty and integrity are important to us, and it seems like they lack this. ----- ### "Local service providers benefit with Signpost" — 5.0/5 > **Kevin** | *3 de outubro de 2024* | Telecomunicações | Taxa de recomendação: 10.0/10 > > **Vantagens**: Great for local service providers, with robust agency support. > > **Desvantagens**: Not a lot to dislike\! I like the platform quite a bit. > > Our partners who provide local home services enjoyed having us operate Signpost on their websites for survey feedback, reviews, and similar utilities. ----- ### "Not what I expected" — 4.0/5 > **Annie** | *8 de fevereiro de 2018* | Taxa de recomendação: 5.0/10 > > **Vantagens**: I did like that the system recorded who was calling and would ask people to give us reviews on Google or Yelp. > > **Desvantagens**: That the system wanted to ask everyone to accept texting. I didn't care for the email system, it wasn't very user friendly especially creating groups. > > Information about callers ----- Página: 1 / 4\ Próximo: [Próxima página](https://www.capterra.com.br/software/157887/mia?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/157887/mia) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados