15 anos ajudando empresas brasileiras
a escolherem o melhor software

Conheça Gong.io

O Gong oferece visibilidade das conversas de vendas internas. Ele registra e analisa automaticamente chamadas e reuniões de vendas. Ele gera valor de três maneiras: 1) Melhorar a eficácia da equipe de vendas. 2) Ganhar mais negócios, mantendo todas as negociações na direção da conclusão positiva. 3) Ouvir a voz não filtrada do mercado. Saiba por que as equipes de vendas internas da Hubspot, LinkedIn e DiscoverOrg usam o Gong.

Quem usa Gong.io?

Organizações de vendas e serviços que vendem por telefone ou por conferência na Internet.

Gong.io Software - 1
Gong.io Software - 2
Gong.io Software - 3
Gong.io Software - 4
Gong.io Software - 5

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Avaliações do Gong.io

Pontuação média

Geral
4,8
Praticidade
4,7
Atendimento ao cliente
4,7
Recursos
4,7
Relação qualidade/preço
4,7

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontre avaliações segundo pontuações

5
84%
4
15%
3
1%
2
0%
Nick
Nick
Sr. Customer Success Manager, EUA
Usuário do LinkedIn Verificado
Software, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Why work harder when you can work smarter?

5,0 há 2 anos

Comentários: I'm solving the problem of me being lazy and inattentive...sometimes. Most of the time, I'm there, listening, ready to crush it. Other times, I see a squirrel out of my window and can't help but watch it do its thing. Like maybe it just found a huge nut or something and it's just snacking away. How can you NOT watch? But then, I miss important info. Gong allows me to watch squirrels AND remember what was said.

Vantagens:

I like that it takes *thinking* out of my job. If I have questions about something a customer said, or something that I said, I can just go to the call, search for it, and find it. It's an absolutely incredible way to keep on top of tasks, while also being able to gain a deeper understanding at any time.

Desvantagens:

Again, not a whole lot within the scope of what I use Gong for that I dislike. It does the job exactly how I would want it to be done.

Danny
VP of Customer Success, EUA
Software, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Gong made me a fan

5,0 há 2 meses Novo

Comentários: Its been a positive experience and with the ecosystem of tools that integrate with us we've been able to fill most remaining gaps through Zapier, reporting workflows, Slack, and TranscribeIQ

Vantagens:

I love that it aggregates all the information about all of our accounts into a single place with different views to help us streamline our workflows. Its been one of the most impactful tools in our tech stack for sales, customer success, and product and we've amplified that by using Gong plugins like Zapier and TranscribeIQ.

Desvantagens:

I wish the reporting was more centralized and customizable but its still really easy to use - we've taken some of our analysis outside of gong to make it more actionable. Overall the cons are minimal and they keep releasing new features to help us grow with them.

Eirik
Product Manager, EUA
E-Learning, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Gong is great for sales, but not the best for startups

3,0 há 3 anos

Comentários: Gong leaves you alone to do your work after you sign up and they don't market too heavily post signup which is fantastic! We currently use Gong to do three things:
- Record user interviews from our product team
- Record introductory calls with prospective clients (we don't have any follow-up calls since our service is transactional)
- Facilitate coaching of our team since our service is coaching based on zoom

Vantagens:

The major thing for our team is unlimited transcription and having a transcription quality that is good enough. Our team benchmarked the software against Google and AWS, and we found out that Gong uses their proprietary transcription software. And it looks like Gong's transcription software has been trained mainly on meeting recordings (zoom) and on telephone calls. We also love the video playback feature in Gong is enjoyable to use. They have features like highlighting works as the speaker talks, seeing each speaker's talk tracks below the player, speed control up to 2.5x for the playback, and a way to minimize the video view to the bottom right of the screen.

Desvantagens:

I hate the way gong displays upcoming calls. It's a pain to navigate, and there are no additional details on the upcoming calls. You would think Gong would show the meeting details, especially when you're working with your team and organization, but they don't! Another frustrating thing we found out after signing up was that all our historical recorded calls were not assigned a speaker. Gong does not allow you to assign speakers to calls that you upload to their system. It will automatically assign the speakers as "Phone caller #1" / #2 / #3, etc. All recorded calls before you start using Gong, and any call the Gong recorder does not join (happens a lot) will not be assigned to a team member.

Avaliador Verificado
Usuário do LinkedIn Verificado
Software, 1.001–5.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Gong is a must!

5,0 há 3 meses

Vantagens:

Gong is a critical tool in our sales tech stack. We use it for call and demo recording, sharing recorded calls with prospects, call coaching, CRM, pipeline management, forecasting and more. I love the fact that it analyzes calls and makes it easy to search for things like keywords for brands. It also provides call metrics to see how you and your team are performing on calls and what the recommendations are.

Desvantagens:

The search doesn't always work when searching for a specific keyword or account. It'll pull up the wrong results or just not pull any results so you have to retype the search.

Armin
SDR, EUA
Hotelaria, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

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Important growth tool for sales teams

5,0 há 2 anos

Vantagens:

I love Gong and have used Gong in previous jobs. Before Gong it was a lot of manual transcribing and listening to calls multiple times. Now with Gong, we are able to also see the transcription of the call and also tag team members immediately for feedback and important notes within the calls.

Desvantagens:

Not much to dislike about Gong as they have been super helpful with the implementation and support.