18 anos ajudando empresas
a escolher o melhor software
WaiverFile
Conheça WaiverFile
Com o WaiverFile, você pode coletar e organizar os seus formulários de isenção de responsabilidade de maneira mais rápida e fácil. Os recursos de organização de eventos facilitam o gerenciamento de festas e eventos, agrupando participantes e controlando check-ins. Tudo é armazenado no banco de dados seguro, para que você possa procurar rapidamente por nomes, gerar relatórios e usar informações de contato para marketing.
Quem usa WaiverFile?
Os alvos são estádios esportivos, instalações de jump, academias e muitos outros locais que oferecem atividades físicas. Qualquer empresa que queira fazer a renúncia e exoneração de forma eletrônica pode usar o WaiverFile.
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Avaliações do WaiverFile
Pontuação média
Avaliações por tamanho de empresa (funcionários)
- <50
- 51-200
- 201-1.000
- >1.001
Encontre avaliações segundo pontuações
Excellent services, they know how to listen and to tailor the solution. Great job!!
Comentários: Streamlining our processes and get rid of paper.
Vantagens:
I started the process of looking into improving my process around waivers. I put all my specific requirements and send them over 4 different vendors. 75% responded and for some reason, I like the answer from the owner of the company. I start the process to get the free trial to start looking into the product to make sure it was going to work for us. Remember that all companies are different and a single solution can't fit all business. Few emails later and a phone call allows us to get the solution that fits. 10 days later I was able to launch it.
Desvantagens:
At first, I realized they do not have an app for Droid or iPhone but realized quickly this is an advantage as any customer can use their own phone to sign the waiver. No need for an app.
Resposta do WaiverFile
há 7 anos
Thanks for the review, Laurent! We're so happy to hear that WaiverFile is working well for you. We're also working on iOS and Android apps in which will allow for kiosk signing to continue if internet is lost, but as you say, signing works anywhere with no need for an app. Thanks again for taking the time to review!
Happy Admin!
Comentários: I'm impressed by how simple the process is! Not only that, but the other day we sent out 200 requests to our guests to sign a waiver, many of which began signing at the same time from links we sent them and WaiverFile handled each request without a hitch demonstrating how solid the platform is. The support is awesome!
Vantagens:
Ease of set up and use, fast and responsive.
Desvantagens:
None so far. There are no cons so far...
Resposta do WaiverFile
há 2 anos
Thanks for taking the time to submit a review! We're delighted to hear that WaiverFile is working so well for you :)
Operation Comfort
Vantagens:
Able to use from the iPad when out and about at programs.
Desvantagens:
All the info you have to input. With the paper version of DSUSA waiver it only requires name, signature & date. With the waiver file they have to input name, signature date, address & email. Don’t like that the media & liability waiver are 2 forms & you have to enter same info again.
Resposta do WaiverFile
há 6 anos
Thanks for your review, Jennifer! Regarding the specifics with that form, DSUSA specified that they wanted the two forms to be separate. I'll reach out to them to see if they would allow us to combine them, and/or make any of the extra fields optional. (Our software supports that, it's just the way it was decided to configure it). There's also an option to make it jump immediately to the second form after completing the first, I'll make sure we have that enabled on your account since it's a new addition and may not be turned on. If the requirement is to still have two forms, this at least makes the flow easier. Thanks again for your feedback, we always strive to do all that we can to ensure the entire process is as easy as we can make it! Feel free to contact us if you have any other thoughts or questions!
Alternativas consideradas anteriormente:
Customer Service Excellence
Comentários: Customer service was top notch. I emailed a question and got a response within an hour. When we communicated further, I asked to speak to someone on the phone, they immediately called me. We were able to get so much sorted out during our call and [SENSITIVE CONTENT] customized my profile based on what our needs were. He was able to anticipate features we might need and showed me features that I wasn't aware of. If you are thinking of choosing WaiverFile, give them a call to see exactly what they can offer!
Vantagens:
The software is great to use and offers features that make the tedious waiver job easier. Organization of the completed waivers and the features you can add like Events help to streamline that process.
Desvantagens:
it looked basic at first and I was worried about it being only for US customers. Perhaps it would be more attractive immediately for potential customers if there was a place to choose Canada. There were some issues with address fields because the default is set to USA.
Resposta do WaiverFile
há 3 anos
Thanks so much for the review! We do have plans to make the address field offer different styles depending on country, so look out for those updates soon. In the meantime, the custom fields handle it. Thanks for taking time to share your feedback with us!
WaiverFile is the best for in-person events!
Vantagens:
Customer service is excellent. QR code system for waiver signing is so easy to use. Offline app for collecting waivers without wifi or cell service is key for our events!
Desvantagens:
Not a fault of WaiverFile, but it can be difficult for event hosts to understand the process sometimes. More training pieces for hosts?
Resposta do WaiverFile
há 11 meses
Thanks for your review and feedback Amber! That is good to know about event hosts. Maybe adjusting the invitation email will help a bit. We'll reach out to you to discuss that one further and see what we might be able to adjust to help there. Thanks!
