--- description: Tudo sobre Guesty: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Guesty - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Sistemas de Gestão de Canais](/directory/30678/channel-management/software) > [Guesty](/software/159377/guesty) # Guesty Canonical: https://www.capterra.com.br/software/159377/guesty Página: 1 / 20\ Próximo: [Próxima página](https://www.capterra.com.br/software/159377/guesty?page=2) > O Guesty é uma plataforma completa para automatizar e otimizar todos os aspectos das operações de hotelaria. > > Conclusão: 476 usuários atribuíram a nota **4.4/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Guesty? A tecnologia permite que provedores de hotelaria de todos os tamanhos façam mais do que apenas gerenciar suas propriedades, ajudando-os a otimizar e automatizar todos os aspectos de suas operações comerciais. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.4/5** | 476 Avaliações | | Praticidade | 4.4/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.3/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.2/5 | Com base em avaliações gerais | | Recursos | 4.4/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Guesty - **Localização**: Walnut, EUA - **Fundada**: 2014 ## Contexto comercial - **Preço inicial**: US$ 23,00 - **Modelo de preços**: (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, espanhol, francês, inglês, italiano, japonês, polonês, português - **Países disponíveis**: Albânia, Alemanha, Andorra, Antígua e Barbuda, Argentina, Aruba, Arábia Saudita, Austrália, Bahamas, Barbados, Belize, Bermudas, Brasil, Bulgária, Bélgica, Canadá, Catar, Chile, Chipre, Cidade do Vaticano e mais 85 ## Recursos - Acompanhamento de inquilinos - Análise de dados dos canais - Automação de marketing - Banco de dados de imóveis - CRM - Check-in/Check-out de hóspedes - Cobrança e faturamento - Contabilidade - Contas a pagar - Contas a receber - Controle de estoque - Formação dinâmica de preços - Gerenciamento de contatos - Gerenciamento de documentos - Gerenciamento de fornecedores - Gerenciamento de multicanal - Gestão da comunicação - Gestão da experiência do hóspede - Gestão da manutenção - Gestão da receita - Gestão de campanhas - Gestão de canais - Gestão de carteira - Gestão de funcionários - Gestão de imóveis - Gestão de leads - Gestão de oportunidades - Gestão de parceiros - Gestão de pedidos - Gestão de reservas - Gestão de reservas - Gestão de tarefas domésticas - Gestão do pipeline - Indicadores de desempenho - Integração de GDS/OTA - Lembretes - Observações da reserva - Pagamentos online - Painel de atividades - Ponto de vendas (PDV) - Portal do parceiro - Processamento de pagamentos - Relatórios e análise de dados - Relatórios e estatística - Reservas em grupo - Reservas online - Reservas online - Suporte do cliente - Third-Party Integrations - Triagem de inquilinos ... e mais 12 recursos ## Integrações (47 no total) - AIPEX - Accountable - AirDNA - Akia - Aloware - AutoRank - Autohost - Besty - Beyond - Breezeway - ChargeAutomation - Chekin App - Conduit - Content.One - Duve ... e mais 32 integrações ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas de Gestão de Canais](https://www.capterra.com.br/directory/30678/channel-management/software) ## Categorias relacionadas - [Software de Aluguel para Férias](https://www.capterra.com.br/directory/30616/vacation-rental/software) - [Software de Gestão Hoteleira](https://www.capterra.com.br/directory/20031/hospitality-property-management/software) - [Sistemas de Gestão de Canais](https://www.capterra.com.br/directory/30678/channel-management/software) - [Sistema de Gestão Imobiliária](https://www.capterra.com.br/directory/20050/real-estate-property-management/software) - [Software de Administração de Propriedades](https://www.capterra.com.br/directory/30929/rental-property-management/software) ## Alternativas 1. [Hostaway](https://www.capterra.com.br/software/152433/hostaway) — 4.8/5 (1575 reviews) 2. [Buildium](https://www.capterra.com.br/software/47428/buildium-property-management-software) — 4.5/5 (2225 reviews) 3. [ResMan](https://www.capterra.com.br/software/135182/resman) — 4.6/5 (602 reviews) 4. [Entrata](https://www.capterra.com.br/software/20372/entrata) — 4.6/5 (444 reviews) 5. [Rent Manager](https://www.capterra.com.br/software/2732/rent-manager) — 4.6/5 (624 reviews) ## Avaliações ### "Scalable Platform That Supports Growth and Operational Control" — 5.0/5 > **BJ** | *27 de fevereiro de 2026* | Hotelaria | Taxa de recomendação: 10.0/10 > > **Vantagens**: The biggest advantage of Guesty is centralized control. Managing Airbnb, VRBO, direct bookings, messaging, automation, task management, and reporting within one ecosystem significantly reduces operational friction. As our portfolio has grown, Guesty’s automation tools have helped us standardize communication, streamline workflows, and minimize manual errors. The reporting and financial visibility are also strong, which is critical when advising homeowners and forecasting performance. Once workflows are properly built, the system becomes extremely powerful and scalable. > > **Desvantagens**: When we started our company in 2022, we started with Guesty. Yet, the accounting was not as robust as we were after. When we walked oud the door, we said we would be back when it was checking a few more boxes for us. We came back in June of 2025 after our bookkeeping team said the accounting module had been through changes and now had the features we required. There are still a few gaps in the accounting, but they have had a strong focus there and we are happy with where it is now and where it is headed. > > Overall, our experience has been very positive. Guesty has allowed us to operate more professionally, increase efficiency, and create consistency across our short-term rental portfolio. It has supported our growth while maintaining operational control and visibility. Like any powerful system, success depends on proper implementation, but once established, it becomes a strong foundation for scaling a vacation rental management business. We have also started to grow great ties with the people and team itself and highly recommend attending their annual GuestyVal for networking with like minded property managers and industry professionals. ----- ### "Going for Guesty" — 5.0/5 > **Susan** | *1 de março de 2026* | Ócio, viagens e turismo | Taxa de recomendação: 10.0/10 > > **Vantagens**: We have been using Guesty for almost 2 years and I’ve started to take some of the most positives for granted which is a good thing. They are integrated with most of the third parties that I want to be. They have added many of the elements that I was using third-party for like damage insurance. We know at damage insurance to our bookings directly through Guesty instead of through an outside company. We have recently added the accounting module and are getting used to it. Some of the request we’ve made have been upgraded immediately, of which we are most appreciative. The automated response system is excellent and the AI for responses is getting better and better . But if they had to put anything to the top of the list, it would definitely be the responsiveness of Customer Service and our account executive. We get help when we need it and that’s worth everything. > > **Desvantagens**: What I like least is that our advanced website is not editable simultaneously with the booking engine so there is some extra wor. But we think that this may be solved quite soon. > > We we have overall found that switching to Guesty as our PMS has made our life in our work much easier and more fun. There have been pain points, but we feel that they’ve been solved or that we’ve been assured that they will be. All is good and I feel comfortable recommending it. ----- ### "Few months in" — 5.0/5 > **Thomas** | *31 de março de 2026* | Hotelaria | Taxa de recomendação: 8.0/10 > > **Vantagens**: A huge amount of functionality and it really works well \! Very smooth and quick easy to see everything > > **Desvantagens**: Lots of paid add on and lots of stuff that make it clunky were if it was one price for the package it would be much better ----- ### "Good product. Terrible support." — 1.0/5 > **Kevin** | *6 de abril de 2026* | Imobiliárias | Taxa de recomendação: 0.0/10 > > **Vantagens**: Guesty as a product is solid. The features are there and it works well for managing properties at scale. > > **Desvantagens**: Customer service is not great, especially when you are dealing with anything above a basic support ticket. Anything related to account issues or more serious problems takes way too long. I canceled Guesty Shield, notified my account manager, followed up multiple times over email, had multiple calls with my account manager and her upper management, and the cancellation was confirmed. They kept charging me anyway. It has been 4 to 5 months of back and forth. They keep telling me they are working on fixing the invoice and correcting the balance. Still not fixed. My account keeps getting deactivated because of an unpaid invoice for a service I already canceled. Their solution is for me to pay the invoice first and get the credit back. Why would I pay for something I never used and already canceled months ago? On top of that, they tried to tell me I could cancel Guesty Shield myself through the dashboard, but you literally cannot do that. The account manager has to do it. So I did everything right and I am still in this loop. > > For one of the biggest PMS platforms out there, not being able to fix a billing issue in 5 months is just not acceptable. Every time I reach out it feels like we are starting over. No real progress. Just the same "we are working on it." If you are a large operator considering Guesty, the product will do what you need. But if anything goes wrong outside of a basic support ticket, be ready to fight for it and still not get a resolution. ----- ### "Excellent and best" — 5.0/5 > **Damola** | *19 de maio de 2026* | Imobiliárias | Taxa de recomendação: 10.0/10 > > **Vantagens**: What I liked most about Guesty is how it centralizes every aspect of property management into one easy-to-use platform. Managing bookings across multiple channels becomes seamless with synchronized calendars, automated messaging, and organized task management. It significantly reduces manual work and minimizes the risk of errors like double bookings. The automation tools stand out, ensuring consistent and timely communication with guests, which improves the overall experience. I also value the detailed reporting and insights, which help track performance and make informed business decisions. Overall, Guesty makes managing short-term rentals more efficient, professional, and scalable as the business grows. > > **Desvantagens**: What I liked least about Guesty is that the platform can feel quite complex and overwhelming at first, especially for new users. The learning curve is steep, and it takes time to fully understand and set up all the features properly. Some customizations and automations are not as flexible as expected, which can be limiting for specific business needs. Additionally, occasional system glitches or delays can disrupt workflow. The pricing structure can also be on the higher side, particularly for smaller businesses or those just starting out, making it less accessible compared to simpler property management tools. > > My overall experience with Guesty has been positive. It has made managing multiple properties and bookings much more organized by bringing everything into one platform. The automation features have been especially useful, saving time and improving guest communication.However, the system can be complex at first, requiring time to fully understand and set up properly. There have also been occasional minor glitches. Despite this, once everything is running smoothly, it becomes a reliable tool. Overall, Guesty has helped streamline operations, improve efficiency, and support the growth of my short-term rental business. ----- Página: 1 / 20\ Próximo: [Próxima página](https://www.capterra.com.br/software/159377/guesty?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/159377/guesty) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Dados estruturados