--- description: Tudo sobre Guesty: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Guesty - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Sistemas de Gestão de Canais](/directory/30678/channel-management/software) > [Guesty](/software/159377/guesty) # Guesty Canonical: https://www.capterra.com.br/software/159377/guesty Página: 1 / 20\ Próximo: [Próxima página](https://www.capterra.com.br/software/159377/guesty?page=2) > O Guesty é uma plataforma completa para automatizar e otimizar todos os aspectos das operações de hotelaria. > > Conclusão: 480 usuários atribuíram a nota **4.4/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Guesty? A tecnologia permite que provedores de hotelaria de todos os tamanhos façam mais do que apenas gerenciar suas propriedades, ajudando-os a otimizar e automatizar todos os aspectos de suas operações comerciais. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.4/5** | 480 Avaliações | | Praticidade | 4.4/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.3/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.2/5 | Com base em avaliações gerais | | Recursos | 4.4/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Guesty - **Localização**: Walnut, EUA - **Fundada**: 2014 ## Contexto comercial - **Preço inicial**: US$ 23,00 - **Modelo de preços**: (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, espanhol, francês, inglês, italiano, japonês, polonês, português - **Países disponíveis**: Albânia, Alemanha, Andorra, Antígua e Barbuda, Argentina, Aruba, Arábia Saudita, Austrália, Bahamas, Barbados, Belize, Bermudas, Brasil, Bulgária, Bélgica, Canadá, Catar, Chile, Chipre, Cidade do Vaticano e mais 85 ## Recursos - Acompanhamento de inquilinos - Administração de impostos - Agendamento de manutenção - Análise de dados dos canais - Automação de marketing - Banco de dados de imóveis - CRM - Check-in/Check-out de hóspedes - Cobrança e faturamento - Contabilidade - Contas a pagar - Contas a receber - Controle de estoque - Distribuição de multicanal - Formação dinâmica de preços - Gerenciamento de contatos - Gerenciamento de documentos - Gerenciamento de multicanal - Gestão da comunicação - Gestão da experiência do hóspede - Gestão da manutenção - Gestão da ocupação - Gestão da receita - Gestão de Comunicações - Gestão de campanhas - Gestão de canais - Gestão de carteira - Gestão de funcionários - Gestão de imóveis - Gestão de leads - Gestão de oportunidades - Gestão de parceiros - Gestão de pedidos - Gestão de reservas - Gestão de reservas - Gestão de tarefas domésticas - Guest Tracking - Integração de GDS/OTA - Observações da reserva - Pagamentos online - Painel de atividades - Ponto de vendas (PDV) - Processamento de pagamentos - Relatórios e análise de dados - Relatórios e estatística - Reservas em grupo - Reservas online - Reservas online - Suporte do cliente - Third-Party Integrations ... e mais 12 recursos ## Integrações (45 no total) - AIPEX - Accountable - AirDNA - Akia - Aloware - AutoRank - Autohost - Besty - Beyond - Breezeway - ChargeAutomation - Chekin App - Conduit - Content.One - Duve ... e mais 30 integrações ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas de Gestão de Canais](https://www.capterra.com.br/directory/30678/channel-management/software) ## Categorias relacionadas - [Software de Aluguel para Férias](https://www.capterra.com.br/directory/30616/vacation-rental/software) - [Software de Gestão Hoteleira](https://www.capterra.com.br/directory/20031/hospitality-property-management/software) - [Sistemas de Gestão de Canais](https://www.capterra.com.br/directory/30678/channel-management/software) - [Sistema de Gestão Imobiliária](https://www.capterra.com.br/directory/20050/real-estate-property-management/software) - [Software de Administração de Propriedades](https://www.capterra.com.br/directory/30929/rental-property-management/software) ## Alternativas 1. [Hostaway](https://www.capterra.com.br/software/152433/hostaway) — 4.8/5 (1597 reviews) 2. [Buildium](https://www.capterra.com.br/software/47428/buildium-property-management-software) — 4.5/5 (2234 reviews) 3. [ResMan](https://www.capterra.com.br/software/135182/resman) — 4.6/5 (602 reviews) 4. [Entrata](https://www.capterra.com.br/software/20372/entrata) — 4.6/5 (444 reviews) 5. [Rent Manager](https://www.capterra.com.br/software/2732/rent-manager) — 4.6/5 (643 reviews) ## Avaliações ### "Guesty must be the best" — 5.0/5 > **Julian** | *2 de março de 2026* | Imobiliárias | Taxa de recomendação: 8.0/10 > > **Vantagens**: Has to be the leading PMS for vacation rentals right now. Full of features, powerful and reliable. Decent support available, and business development always in mind. > > **Desvantagens**: Password requirements, and user permissions management can be a bit clunky. Payout information can be tricky and reporting / analytics isn't as good as some other available. > > Great, and I'm a loyal customer of 5 years now. Wouldn't consider moving PMS unless they were able to display some seriously good USP\! ----- ### "Powerful Property Management Platform for Short-Term Rentals" — 5.0/5 > **Raam** | *1 de abril de 2026* | Hotelaria | Taxa de recomendação: 10.0/10 > > **Vantagens**: What I liked most about Guesty is how it simplifies managing multiple rental properties. The synchronization across booking platforms works reliably, which helps avoid scheduling conflicts and saves a lot of time. I also found the dashboard helpful for managing reservations, payments, and guest communication in one place. The platform feels secure when handling payments, and the support team has been responsive when questions come up. While small bugs occasionally happen, they are usually resolved quickly. Overall, Guesty provides strong value for property managers who want automation and centralized control of their listings. > > **Desvantagens**: The pricing can be a bit expensive for smaller property managers, and some advanced features are only available in higher-tier plans. The interface may feel overwhelming at first due to the number of tools available. Occasionally there are minor bugs or delays in synchronization across channels, and customer support response times can sometimes vary depending on the issue. > > Overall, my experience with Guesty has been very positive. The platform provides powerful tools that simplify managing multiple short-term rental listings across different booking channels. Automation features, centralized communication, and reliable synchronization help save time and reduce manual work. While there is a learning curve at the beginning and the pricing may be higher for smaller hosts, the efficiency and organization it brings to property management make it a valuable solution for growing rental businesses. ----- ### "Good product. Terrible support." — 1.0/5 > **Kevin** | *6 de abril de 2026* | Imobiliárias | Taxa de recomendação: 0.0/10 > > **Vantagens**: Guesty as a product is solid. The features are there and it works well for managing properties at scale. > > **Desvantagens**: Customer service is not great, especially when you are dealing with anything above a basic support ticket. Anything related to account issues or more serious problems takes way too long. I canceled Guesty Shield, notified my account manager, followed up multiple times over email, had multiple calls with my account manager and her upper management, and the cancellation was confirmed. They kept charging me anyway. It has been 4 to 5 months of back and forth. They keep telling me they are working on fixing the invoice and correcting the balance. Still not fixed. My account keeps getting deactivated because of an unpaid invoice for a service I already canceled. Their solution is for me to pay the invoice first and get the credit back. Why would I pay for something I never used and already canceled months ago? On top of that, they tried to tell me I could cancel Guesty Shield myself through the dashboard, but you literally cannot do that. The account manager has to do it. So I did everything right and I am still in this loop. > > For one of the biggest PMS platforms out there, not being able to fix a billing issue in 5 months is just not acceptable. Every time I reach out it feels like we are starting over. No real progress. Just the same "we are working on it." If you are a large operator considering Guesty, the product will do what you need. But if anything goes wrong outside of a basic support ticket, be ready to fight for it and still not get a resolution. ----- ### "Excellent and best" — 5.0/5 > **Damola** | *19 de maio de 2026* | Imobiliárias | Taxa de recomendação: 10.0/10 > > **Vantagens**: What I liked most about Guesty is how it centralizes every aspect of property management into one easy-to-use platform. Managing bookings across multiple channels becomes seamless with synchronized calendars, automated messaging, and organized task management. It significantly reduces manual work and minimizes the risk of errors like double bookings. The automation tools stand out, ensuring consistent and timely communication with guests, which improves the overall experience. I also value the detailed reporting and insights, which help track performance and make informed business decisions. Overall, Guesty makes managing short-term rentals more efficient, professional, and scalable as the business grows. > > **Desvantagens**: What I liked least about Guesty is that the platform can feel quite complex and overwhelming at first, especially for new users. The learning curve is steep, and it takes time to fully understand and set up all the features properly. Some customizations and automations are not as flexible as expected, which can be limiting for specific business needs. Additionally, occasional system glitches or delays can disrupt workflow. The pricing structure can also be on the higher side, particularly for smaller businesses or those just starting out, making it less accessible compared to simpler property management tools. > > My overall experience with Guesty has been positive. It has made managing multiple properties and bookings much more organized by bringing everything into one platform. The automation features have been especially useful, saving time and improving guest communication.However, the system can be complex at first, requiring time to fully understand and set up properly. There have also been occasional minor glitches. Despite this, once everything is running smoothly, it becomes a reliable tool. Overall, Guesty has helped streamline operations, improve efficiency, and support the growth of my short-term rental business. ----- ### "StayInLondon recommends a robust PMS for Scaling Short-Term Rental Operations" — 5.0/5 > **Dainius** | *28 de fevereiro de 2026* | Imobiliárias | Taxa de recomendação: 10.0/10 > > **Vantagens**: We use Guesty to manage our short-term rental portfolio in London, and it has become the backbone of our operations. The platform centralises listings, guest communication, task management, and financial reporting in a way that makes scaling significantly easier. > > **Desvantagens**: It’s particularly strong for operators managing multiple units across Airbnb and other OTAs. The reporting tools also give clear visibility into occupancy and revenue trends. Pros: •Strong automation tools •Reliable multi-channel syncing •Centralised guest communication •Scalable for growing portfolios > > We operate short-term rentals in London and use Guesty as our core property management system. It has allowed us to streamline booking management, automate guest communication, coordinate cleaning schedules, and maintain strong operational oversight across multiple listings. The automation workflows are one of the biggest advantages. Once properly configured, they significantly reduce manual messaging and minimise operational errors. Channel management across Airbnb and other platforms works reliably, and calendar synchronisation has been stable. The reporting functionality also provides useful visibility into occupancy, ADR, and overall performance — which is essential for revenue optimisation. Guesty is not a “lightweight” system — it’s built for serious operators. There is a learning curve, but once implemented correctly, it becomes a powerful operational framework. ----- Página: 1 / 20\ Próximo: [Próxima página](https://www.capterra.com.br/software/159377/guesty?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/159377/guesty) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Dados estruturados