15 anos ajudando empresas brasileiras
a escolherem o melhor software

Conheça Guesty

Guesty fornece aos gerentes de propriedades e imobiliárias uma solução completa para simplificar as complexas necessidades operacionais das locações de curto prazo.
Com Guesty, os usuários podem gerenciar anúncios de várias agências de viagens online, incluindo Airbnb, Booking.com, Agoda, TripAdvisor e utilizar as ferramentas centradas nos hóspedes da empresa, incluindo: caixa de entrada unificada, ferramentas de automação, serviços de comunicação para hóspedes sem interrupção, processamento de pagamentos e muito mais.

Quem usa Guesty?

Gerentes de Airbnb e de locação por temporada, que desejam mais eficiência, exposição e ampliação dos negócios.

Guesty Software - 1
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As barras de classificação verdes mostram o produto vencedor com base na nota média e no número de avaliações.

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Avaliações do Guesty

Pontuação média

Geral
4,4
Praticidade
4,3
Atendimento ao cliente
4,2
Recursos
4,3
Relação qualidade/preço
4,1

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontre avaliações segundo pontuações

5
75%
4
9%
3
4%
2
4%
1
9%
Peter
Peter
Ejer, Dinamarca
Usuário do LinkedIn Verificado
Hotelaria, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

Easy to use and powerfull features

5,0 há 5 anos

Comentários: We've reduced our management and time spent handling bookings and manual payments. Previously we had a fair amount of bookings through our old booking system which did not handle credit card payments, so we had to stay on top of those bookings and collect the payments manually.

Vantagens:

Automated responses to bookings, enables credit card payments via Stripe, easy overview of bookings and connecting multiple booking websites easily, as well as keeping information uniform on all booking websites automatically. Also generates a booking website for our own website. Absolutely love their Multicalendar. Gives a great overview of current bookings.

Desvantagens:

Can't really think of anything bad. They are constantly updating and upgrading the software, so there is always something new and improved...

Melissa
Property Manager/ Realtor, EUA
Imobiliárias, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Guesty is by far the Besty!

4,0 há 2 anos

Comentários: I just came on board full time with our management firm/ real estate office in April 2022. There was huge learning curve and it took some time, and help from our account rep to really learn how to get the most out of the software! We had a few bumps with one of our integrated partners. Guesty and our Rep [SENSITIVE CONTENT] were the reason we stayed. They SHOWED us our business was important to them. Their customer service is THE BEST!

Vantagens:

Multi-Calendar honestly is where I go first for a snapshot of what's going on now and coming up. I can easily make quick changes to rates & nightly minimums. It's also easy to create specific rules for rates and nightly min. in the Revenue Management. Messaging and Guest Communications is easy to use and integrates with our OTA accounts so conversations are documented in both places. We just started using Analytics but already it's made a difference in how we evaluated and compare our performances.

Desvantagens:

Sometimes hard to find or remember where to go to make changes, especially if it's a task we don't do regularly. The Guesty Help Center does cover just about everything. If I still can't figure it out, email messages are replied to quickly!

Hans Christian
Listing Associate, Filipinas
Ócio, viagens e turismo, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

User-friendly and wonderful customer support

5,0 mês passado Novo

Comentários: My experience with Guesty was amazing - from distribution up to managing our reservations, everything is great! The live chat function makes everything convenient.

Vantagens:

What I like about Guesty is that it's very user-friendly and has all the features and functions you would need. Customer support is great, and it can be used with a huge number of third-party tools.

Desvantagens:

They can do better at pricing by implementing better customization for their rate strategies. They can improve their monthly pricing capabilities similarly to most pricing software, where you can do both STR, monthly, or long-term pricing.

Resposta do Guesty

mês passado

Hi Hans, we're thrilled to know we've made things more manageable for you. Wishing you a wonderful day ahead! Thanks, The Guesty Team

Renata
Vacational rental manager, Espanha
Serviços de Facilities, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

The worst choice ever

1,0 mês passado Novo

Comentários: How sad that guesty is selling itself as a working software!!! For me guesty is a big disappointment!!!!
This is the 3rd software what im using, first I used HOSTIFY, i didnt like it, after I used OCTORATE, much better then guesty, and much cheaper too. I had some things what was missing from octorate, thats why i needed a top software to be able to grow, and to have less work, using a great system. When the sales team was selling me this product, [sensitive content hidden] is his name, he told me that Guesty has everything, everything works and now after a bit more then 2 month i can see that this was all a lie. Cheaper products are working better!!!!! DONT BUY THIS SOFTWARE.... I came in because i thought if i pay more i will have a guarantee to have the quality. Im managing more then 60 apartments so I really need a good software.
And nothing like this!!! I HAVE TO CLOSE MANUALLY SINCE 2 MONTH!! for all of my more then 60 apartments each month, because this functionality doesnt work. even when im paying for a special accounting mode...I cant even give an invoice for my guests with them details, my property owners cant see anything on them"landing page", because there is not even owner portal. Tasks are not working, there is no translation (in Spain at least) for messages between me and guests, and sooo on!! Whoever needs more info can contact me!! BIG BIG SCAM, and big big disappointment!!!! Im already looking for another software.
Renata Varadi-wehom.es

Vantagens:

Nothing after my bad experience. They are selling the software as the top of the top, and me naivly i tought if i pay more, i will have the guarantee for the quality. and not at all!!!

Desvantagens:

As they promised me, they said i could do many things, but i only have a basic multicalendar without option for bulk edition, etc.

Resposta do Guesty

há 4 semanas

Hi Renata, Thank you for sharing your feedback with us. We constantly review user input to enhance our platform. Your concerns have been noted, and we're committed to addressing your technical limitations with the assistance of your success manager. We value our partnership and remain dedicated to supporting your business growth. Thanks, The Guesty Team

April
Broker and Owner, EUA
Imobiliárias, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Guesty is a Great Solution for Vacation Rental Management

5,0 há 3 meses

Comentários: My overall experience with Guesty has been superb. From the sales agent who negotiated a price within my parameters, to the onboarding team and the support team, I have no complaints. I feel I have a partnership with this company and the main goal is for everyone to succeed.

Vantagens:

(1) Tech support is awesome. I have monthly meetings with my Guesty success partner which really helps to get the maximum benefit from the software. I have questions, he gets me answers. When I have suggestions for future roll outs, he forwards them to the design team. (2) The company continues to evolve with the demands of their clients. (3) One of the main reasons I switched to Guesty was for the trust accounting component. I need and want everything in one place and Guesty has it. (4) Guesty is always rolling out new features or improving existing features. I love anything that allows me to do what I do better and more efficiently. Working smarter not harder is a primary goal.

Desvantagens:

After using 2 other vacation rental platforms, my one con applies to them all, and that is the time it takes to set it up. This is a feature rich platform, so I don't know how it could be made easier or faster. However, Guesty will walk you through every feature to get you set up. It is a process and not an overnight task.

Resposta do Guesty

há 3 meses

Hi April, we're thrilled to know we've made things more manageable for you. Wishing you a wonderful day ahead! - The Guesty Team