--- description: Tudo sobre Guesty: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Guesty - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Sistemas de Gestão de Canais](/directory/30678/channel-management/software) > [Guesty](/software/159377/guesty) # Guesty Canonical: https://www.capterra.com.br/software/159377/guesty Página: 1 / 21\ Próximo: [Próxima página](https://www.capterra.com.br/software/159377/guesty?page=2) > O Guesty é uma plataforma completa para automatizar e otimizar todos os aspectos das operações de hotelaria. > > Conclusão: 485 usuários atribuíram a nota **4.4/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Guesty? A tecnologia permite que provedores de hotelaria de todos os tamanhos façam mais do que apenas gerenciar suas propriedades, ajudando-os a otimizar e automatizar todos os aspectos de suas operações comerciais. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.4/5** | 485 Avaliações | | Praticidade | 4.4/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.3/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.2/5 | Com base em avaliações gerais | | Recursos | 4.4/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Guesty - **Localização**: Walnut, EUA - **Fundada**: 2014 ## Contexto comercial - **Preço inicial**: US$ 23,00 - **Modelo de preços**: (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, espanhol, francês, inglês, italiano, japonês, polonês, português - **Países disponíveis**: Albânia, Alemanha, Andorra, Antígua e Barbuda, Argentina, Aruba, Arábia Saudita, Austrália, Bahamas, Barbados, Belize, Bermudas, Brasil, Bulgária, Bélgica, Canadá, Catar, Chile, Chipre, Cidade do Vaticano e mais 85 ## Recursos - Acompanhamento de inquilinos - Administração de impostos - Análise de dados dos canais - Automação de marketing - Banco de dados de imóveis - CRM - Check-in/Check-out de hóspedes - Cobrança e faturamento - Contabilidade - Contas a pagar - Contas a receber - Controle de estoque - Distribuição de multicanal - Formação dinâmica de preços - Gerenciamento de contatos - Gerenciamento de documentos - Gerenciamento de multicanal - Gestão da comunicação - Gestão da experiência do hóspede - Gestão da manutenção - Gestão da ocupação - Gestão da receita - Gestão de calendários - Gestão de campanhas - Gestão de canais - Gestão de carteira - Gestão de funcionários - Gestão de imóveis - Gestão de leads - Gestão de parceiros - Gestão de pedidos - Gestão de reservas - Gestão de reservas - Gestão de tarefas domésticas - Gestão do pipeline - Indicadores de desempenho - Integração de GDS/OTA - Observações da reserva - Pagamentos online - Painel de atividades - Ponto de vendas (PDV) - Portal do parceiro - Processamento de pagamentos - Relatórios e análise de dados - Relatórios e estatística - Reservas em grupo - Reservas online - Reservas online - Suporte do cliente - Third-Party Integrations ... e mais 12 recursos ## Integrações (44 no total) - AIPEX - Accountable - AirDNA - Akia - Aloware - AutoRank - Autohost - Besty - Beyond - Breezeway - ChargeAutomation - Chekin App - Conduit - Content.One - Duve ... e mais 29 integrações ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas de Gestão de Canais](https://www.capterra.com.br/directory/30678/channel-management/software) ## Categorias relacionadas - [Software de Aluguel para Férias](https://www.capterra.com.br/directory/30616/vacation-rental/software) - [Software de Gestão Hoteleira](https://www.capterra.com.br/directory/20031/hospitality-property-management/software) - [Sistemas de Gestão de Canais](https://www.capterra.com.br/directory/30678/channel-management/software) - [Sistema de Gestão Imobiliária](https://www.capterra.com.br/directory/20050/real-estate-property-management/software) - [Software de Administração de Propriedades](https://www.capterra.com.br/directory/30929/rental-property-management/software) ## Alternativas 1. [Hostaway](https://www.capterra.com.br/software/152433/hostaway) — 4.8/5 (1623 reviews) 2. [Buildium](https://www.capterra.com.br/software/47428/buildium-property-management-software) — 4.5/5 (2234 reviews) 3. [ResMan](https://www.capterra.com.br/software/135182/resman) — 4.6/5 (602 reviews) 4. [Entrata](https://www.capterra.com.br/software/20372/entrata) — 4.6/5 (444 reviews) 5. [Rent Manager](https://www.capterra.com.br/software/2732/rent-manager) — 4.6/5 (653 reviews) ## Avaliações ### "Going for Guesty" — 5.0/5 > **Susan** | *1 de março de 2026* | Ócio, viagens e turismo | Taxa de recomendação: 10.0/10 > > **Vantagens**: We have been using Guesty for almost 2 years and I’ve started to take some of the most positives for granted which is a good thing. They are integrated with most of the third parties that I want to be. They have added many of the elements that I was using third-party for like damage insurance. We know at damage insurance to our bookings directly through Guesty instead of through an outside company. We have recently added the accounting module and are getting used to it. Some of the request we’ve made have been upgraded immediately, of which we are most appreciative. The automated response system is excellent and the AI for responses is getting better and better . But if they had to put anything to the top of the list, it would definitely be the responsiveness of Customer Service and our account executive. We get help when we need it and that’s worth everything. > > **Desvantagens**: What I like least is that our advanced website is not editable simultaneously with the booking engine so there is some extra wor. But we think that this may be solved quite soon. > > We we have overall found that switching to Guesty as our PMS has made our life in our work much easier and more fun. There have been pain points, but we feel that they’ve been solved or that we’ve been assured that they will be. All is good and I feel comfortable recommending it. ----- ### "Great App - Easy to manage" — 5.0/5 > **Diego** | *27 de maio de 2026* | Hotelaria | Taxa de recomendação: 9.0/10 > > **Vantagens**: I’ve been using Guesty for the past three years to manage our properties, and it has been a very user-friendly and functional platform. One of the features I appreciate most is being able to manage all guest communications in one place, while keeping all of my calendars seamlessly connected. Overall, it’s intuitive, efficient, and very easy to use. > > **Desvantagens**: One area for improvement is the Guest Book feature. For smaller operators managing fewer than three properties, it does not currently provide enough value to justify the cost or effort involved. > > Overall, my experience with Guesty has been very positive. I’ve been using the platform for the past three years to manage our properties, and I truly appreciate how intuitive and functional it is. Being able to handle all guest communications in one centralized place, while keeping calendars seamlessly synced across platforms, has significantly improved our operational efficiency. I also really like the ability to set up automatic messages, which saves us a tremendous amount of time, and how easily I can coordinate with my service team within the platform. ----- ### "Good product. Terrible support." — 1.0/5 > **Kevin** | *6 de abril de 2026* | Imobiliárias | Taxa de recomendação: 0.0/10 > > **Vantagens**: Guesty as a product is solid. The features are there and it works well for managing properties at scale. > > **Desvantagens**: Customer service is not great, especially when you are dealing with anything above a basic support ticket. Anything related to account issues or more serious problems takes way too long. I canceled Guesty Shield, notified my account manager, followed up multiple times over email, had multiple calls with my account manager and her upper management, and the cancellation was confirmed. They kept charging me anyway. It has been 4 to 5 months of back and forth. They keep telling me they are working on fixing the invoice and correcting the balance. Still not fixed. My account keeps getting deactivated because of an unpaid invoice for a service I already canceled. Their solution is for me to pay the invoice first and get the credit back. Why would I pay for something I never used and already canceled months ago? On top of that, they tried to tell me I could cancel Guesty Shield myself through the dashboard, but you literally cannot do that. The account manager has to do it. So I did everything right and I am still in this loop. > > For one of the biggest PMS platforms out there, not being able to fix a billing issue in 5 months is just not acceptable. Every time I reach out it feels like we are starting over. No real progress. Just the same "we are working on it." If you are a large operator considering Guesty, the product will do what you need. But if anything goes wrong outside of a basic support ticket, be ready to fight for it and still not get a resolution. ----- ### "STR owner or manager? I'd recommend Guesty any day of the week" — 5.0/5 > **Samuel** | *1 de julho de 2026* | Hotelaria | Taxa de recomendação: 10.0/10 > > **Vantagens**: They fully support us with any questions that we have and they've helped us evolve as a business every step of the way. Their Customer Success managers are great and really want to help you succeed. I recommend with my eyes closed. > > **Desvantagens**: They offer so many tools and perks (which is honestly really positive), but it can sometimes feel a little bit overwhelming given that they are rolling out so many new product updates that we don't have the operational bandwidth to test them all. > > The experience has been great and that's why we've been with them for the last 4 years, growing from zero to more than 400 STR listings with them as our PMS partner. ----- ### "Powerful Property Management Platform for Short-Term Rentals" — 5.0/5 > **Raam** | *1 de abril de 2026* | Hotelaria | Taxa de recomendação: 10.0/10 > > **Vantagens**: What I liked most about Guesty is how it simplifies managing multiple rental properties. The synchronization across booking platforms works reliably, which helps avoid scheduling conflicts and saves a lot of time. I also found the dashboard helpful for managing reservations, payments, and guest communication in one place. The platform feels secure when handling payments, and the support team has been responsive when questions come up. While small bugs occasionally happen, they are usually resolved quickly. Overall, Guesty provides strong value for property managers who want automation and centralized control of their listings. > > **Desvantagens**: The pricing can be a bit expensive for smaller property managers, and some advanced features are only available in higher-tier plans. The interface may feel overwhelming at first due to the number of tools available. Occasionally there are minor bugs or delays in synchronization across channels, and customer support response times can sometimes vary depending on the issue. > > Overall, my experience with Guesty has been very positive. The platform provides powerful tools that simplify managing multiple short-term rental listings across different booking channels. Automation features, centralized communication, and reliable synchronization help save time and reduce manual work. While there is a learning curve at the beginning and the pricing may be higher for smaller hosts, the efficiency and organization it brings to property management make it a valuable solution for growing rental businesses. ----- Página: 1 / 21\ Próximo: [Próxima página](https://www.capterra.com.br/software/159377/guesty?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/159377/guesty) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Dados estruturados