--- description: Tudo sobre CallHippo: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CallHippo - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Reconhecimento de Voz](/directory/30098/speech-recognition/software) > [CallHippo](/software/159578/callhippo) # CallHippo Canonical: https://www.capterra.com.br/software/159578/callhippo Página: 1 / 29\ Próximo: [Próxima página](https://www.capterra.com.br/software/159578/callhippo?page=2) > O CallHippo é um sistema de telefonia fácil de usar que oferece suporte de nível internacional. Pode ser configurado instantaneamente e oferece geração de relatórios avançada. > > Conclusão: 688 usuários atribuíram a nota **4.4/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o CallHippo? CallHippo serve em todo o mundo, fornecendo números locais e gratuitos em mais de 50 países, a preços mais acessíveis. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.4/5** | 688 Avaliações | | Praticidade | 4.4/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.6/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.2/5 | Com base em avaliações gerais | | Recursos | 4.3/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: CallHippo - **Localização**: WALNUT, EUA - **Fundada**: 2016 ## Contexto comercial - **Preço inicial**: US$ 0,00 - **Modelo de preços**: (Versão gratuita disponível) (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, basco, búlgaro, catalão, cazaque, chinês, chinês tradicional, coreano, croata, dinamarquês, eslovaco, esloveno, espanhol, estoniano, finlandês, francês, grego, hindi, holandês, húngaro, inglês, irlandês, islandês, italiano, japonês, letão, lituano, norueguês, polonês, português, português, português, romeno, russo, sueco, sérvio, sérvio, tailandês, tcheco, turco, ucraniano, vietnamita - **Países disponíveis**: Albânia, Alemanha, Antígua e Barbuda, Argentina, Austrália, Azerbaijão, Bahamas, Bangladesh, Barbados, Belize, Bielorrússia, Brasil, Bulgária, Butão, Bélgica, Bósnia e Herzegovina, Camboja, Canadá, Cazaquistão, Chile e mais 69 ## Recursos - Agendamento de retorno de chamada - Alertas/notificações - CRM - Converter texto em voz - Digitação por teclado do telefone - Discador automático - Distribuição automática de chamadas - Entroncamento SIP - Gerenciamento de contatos - Gestão da qualidade - Gestão de call centers - Gestão de filas - Gravação - Gravação de chamadas - IVR - Identificador de chamadas - Integração de telefonia por computador - Interface do agente - Mensagens por voz - Monitoração de chamadas - Painel - Painel de atividades - Personalização da voz - Registro de chamadas - Relatório de chamadas - Relatórios e análise de dados - Relatórios personalizáveis - Roteamento automático - Roteamento de chamadas - Third-Party Integrations - Transferência de chamadas - VoIP ## Integrações (21 no total) - Airtable - Constant Contact - Dynamics 365 - Freshdesk - Freshservice - Front - Gorgias - Greenhouse - HappyFox Help Desk - Intercom - Outreach - Pipedrive - Salesforce Sales Cloud - Shopify - Slack ... e mais 6 integrações ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Reconhecimento de Voz](https://www.capterra.com.br/directory/30098/speech-recognition/software) ## Categorias relacionadas - [Software de Reconhecimento de Voz](https://www.capterra.com.br/directory/30098/speech-recognition/software) - [Sistemas de Telefonia](https://www.capterra.com.br/directory/30084/telephony/software) - [Sistemas de Call Center](https://www.capterra.com.br/directory/30007/call-center/software) - [Software IVR (​Interactive Voice Response)](https://www.capterra.com.br/directory/30231/ivr/software) - [Software para Central de Atendimentos](https://www.capterra.com.br/directory/32035/contact-center/software) ## Alternativas 1. [Nextiva](https://www.capterra.com.br/software/175788/nextiva) — 4.6/5 (919 reviews) 2. [VoIP.ms](https://www.capterra.com.br/software/203084/voip-ms) — 4.8/5 (698 reviews) 3. [RingEX](https://www.capterra.com.br/software/132178/ringcentral-mvp) — 4.2/5 (1205 reviews) 4. [3CX](https://www.capterra.com.br/software/158704/3cx) — 4.4/5 (467 reviews) 5. [JustCall](https://www.capterra.com.br/software/157853/justcall) — 4.1/5 (225 reviews) ## Avaliações ### "CallHippo Review: App and Support Team" — 5.0/5 > **Leandro** | *27 de março de 2025* | Cosmético | Taxa de recomendação: 10.0/10 > > **Vantagens**: The app itself is great, but the support team really makes it worth. They are always responsive, fast and willing to help out and answer all questions that we might have, Thank you \[sensitive content hidden\] > > **Desvantagens**: This is not really a con, but in my Demo meeting i had explained that i would need to port in 2 numbers and that there would be no extra cost for it, but turns out it will and it's a bit sketchy to port our UK number. But this does not affect my real experience with the app. > > It's been great so far, i love the app's friendly layout and the functionalities. My team is also having fun, it's a lot better than Skype already\! ----- ### "Overall a good calling tool" — 4.0/5 > **Mudit** | *19 de maio de 2026* | Consultoria de gestão | Taxa de recomendação: 9.0/10 > > **Vantagens**: Calling has become seamless and way faster specially with their windows desktop app and like some other tools the dialer is smart and automatically removed all dashes. brackets and dots from the number so faster calling. Now my team is able to make almost 1.6x the calls in the same time. > > **Desvantagens**: One thing which they can improve is giving more dashboard features in starter packages for at least monitoring individual performances. > > Overall experience is quite good with seamless and faster calling. Desktop dialer is a saver for the entire team ----- ### "Easy Interface" — 5.0/5 > **Sandeep** | *24 de junho de 2026* | Seguros | Taxa de recomendação: 9.0/10 > > **Vantagens**: What I liked most about CallHippo was its user-friendly interface and ease of setup. The platform made it simple to manage business calls, track team performance, and handle customer interactions efficiently. I also appreciated the call analytics and reporting features, which provided valuable insights into call activities and productivity. The ability to integrate with other business tools helped streamline workflows, while the cloud-based system allowed flexibility to work from anywhere. Overall, CallHippo offered a reliable, feature-rich communication solution that improved team collaboration and customer service. > > **Desvantagens**: What I liked least about CallHippo was that the platform occasionally felt limited in terms of advanced customization options. While the interface was easy to use, some features required additional upgrades or higher-tier plans, which could increase costs for growing teams. At times, call quality and connectivity depended heavily on internet stability, leading to occasional delays or disruptions. The reporting and analytics tools were useful, but I felt they could provide more in-depth insights and customization. Additionally, the initial setup of certain integrations took longer than expected and required extra configuration. Although customer support was generally helpful, response times could sometimes be slower during peak periods. Overall, these issues were manageable but slightly affected the overall user experience. > > My overall experience with CallHippo was positive. The platform provided an efficient and reliable solution for managing business communications, making it easier to handle calls, monitor team performance, and improve customer interactions. I found the interface intuitive and straightforward, which reduced the learning curve and allowed my team to start using the system quickly. Features such as call tracking, analytics, call recording, and CRM integrations helped streamline daily operations and improve productivity. While there were a few minor limitations, such as occasional connectivity issues and some advanced features being available only in higher-tier plans, the overall value and functionality of the platform outweighed these drawbacks. CallHippo proved to be a useful tool for enhancing communication workflows and supporting business growth. ----- ### "A Month of Silence While My Business Calls Went Unanswered" — 1.0/5 > **Stephen** | *3 de junho de 2026* | Serviços financeiros | Taxa de recomendação: 0.0/10 > > **Vantagens**: Pros: None that I have experienced. Cons: The service is highly unreliable, with outgoing calls frequently failing to connect and incoming calls often not coming through at all. I have been reporting these issues for over a month without receiving a proper resolution. Customer support lacks urgency and accountability, requiring constant follow-up while providing little meaningful progress. Troubleshooting steps are shared weeks after the issue is reported, and the burden of diagnosing the problem seems to fall entirely on the customer. For a paid business communication service, the reliability and support standards have been extremely disappointing. > > **Desvantagens**: The service has been extremely unreliable. Calls frequently fail to connect, and incoming calls often do not come through at all. What is even more frustrating is the customer support experience. Despite reporting these issues repeatedly, there has been little sense of urgency or accountability from the support team, leaving customers to chase updates and solutions for problems that should have been resolved much sooner. > > I have been following up with their support team for over a month regarding issues with their service, as I have been unable to receive incoming calls during this entire period. Despite numerous follow-ups, neither a resolution nor a meaningful response has been provided. After all this effort, I received a response that came across as frustrated and dismissive, almost as though I was at fault for expecting a reliable service despite paying for it. ----- ### "Helpful Staff Member\[sensitive content hidden\]" — 5.0/5 > **Bradley Grant** | *25 de março de 2026* | Publicidade e marketing | Taxa de recomendação: 6.0/10 > > **Vantagens**: Staff are helpful, especially \[sensitive content hidden\]. After a lot of backwards and forwards to get what I needed I came right. The product is great so when there is good service as well then it is a bonus. > > **Desvantagens**: In the beginning it was tough to navigate, would be great if there a was onboarding call to get you set up and show you around. Human interaction is still really important and I would have liked to have spoken to someone when signing up. > > Ultimately I got exactly what I needed after speaking with \[sensitive content hidden\] My set up was more complicated I guess so I needed the extra support from the team ----- Página: 1 / 29\ Próximo: [Próxima página](https://www.capterra.com.br/software/159578/callhippo?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/159578/callhippo) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados