Who Uses This Software?

IT and DevOps teams in any company from small businesses to enterprises.

Average Ratings

12 reviews
  • Overall 4.5 / 5
  • Ease of Use 4 / 5
  • Customer Service 4 / 5
  • Features 4.5 / 5
  • Value for Money 4.5 / 5

Product Details

  • Starting Price $5/month
  • Pricing Details Standard = $8 Premium = $18 Enterprise = $38 Discount-annual payment
  • Free Version Yes
  • Free Trial Yes, get a free trial
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Live Online
    Documentation
  • Support 24/7 (Live Rep)
    Business Hours
    Online

Vendor Details

  • AlertOps
  • https://alertops.com
  • Founded 2014

About AlertOps

An IT and DevOps incident management solution for automating escalations, on-call scheduling, and integrations.

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AlertOps Features

  • Approval Workflow
  • Dashboard
  • KPIs
  • Policy Management
  • Portfolio Management
  • Prioritization
  • Release Management
  • Timeline Management
  • Troubleshooting Reports
  • Capacity Monitoring
  • Compliance Management
  • Event Logs
  • Hardware Inventory
  • IT Budgeting
  • License Management
  • Patch Management
  • Remote Access
  • Scheduling
  • Software Inventory
  • User Activity Monitoring
  • Audit Trail
  • Corrective Actions (CAPA)
  • Disaster Recovery
  • Incident Reporting
  • OSHA Compliance
  • Root-Cause Diagnosis
  • Safety Management
  • Task Management
  • Ticket Management
  • Bandwidth Monitoring
  • Baseline Manager
  • Diagnostic Tools
  • IP Address Monitoring
  • Internet Usage Monitoring
  • Real Time Analytics
  • Resource Management
  • SLA Monitoring
  • Server Monitoring
  • Uptime Monitoring
  • Web Traffic Reporting
  • Availability Testing
  • Event Logs
  • Event-Based Notifications
  • FTP Monitoring
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Performance Metrics
  • Real Time Monitoring
  • Transaction Monitoring
  • Uptime Reporting

AlertOps Most Helpful Reviews

We got this to replace a product that was not going to support apple phones. And saved money too.

Translate with Google Reviewed on 12/20/2017
Jason W.
Network Admin
Wholesale, 501-1,000 Employees
Used the Software for: 6-12 months
Reviewer Source 
Source: asdf
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: support for any device and some reporting is nice to see. Price was a benefit too. Also getting a phone call and not just a text message. That helped a lot.

Pros: Very adjustable to work with anything. And cloud base does help for future changes.
the cost turns out to be 1/2 of what we use to spend for a product we less support.

Cons: Might be a setting issue. But if you have many alerts from the same source the oncall user can get hit with a huge amount of alerts to clear before actually dealing with the issue.
But like I said it could be a setting issue.

Vendor Response

by AlertOps on 12/22/2017

Awesome! I'm glad we were able to save you money and give you the support you need! The setting can be seen soon in an upcoming release, so stay tuned!

Great service, always fast support if and when needed.

Translate with Google Reviewed on 12/22/2017
Rudy S.
Technical Engineer III
Used the Software for: 1+ year
Reviewer Source 
Source: asdf
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It has met all our needs, is highly customizable, integrates with our ticketing system, and the support staff is always willing to go out of their way to help when needed.

Cons: I can honestly say I have no complaints at this point. From the pricing to the service they have exceeded all my needs.

Vendor Response

by AlertOps on 12/26/2017

Thanks for the awesome review! I'm glad our flexibility fits your needs and expectations.

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