Quem usa esse software?

From single practice to enterprise size companies.

Avaliações médias

155 avaliações
  • Geral 4 / 5
  • Praticidade 4 / 5
  • Atendimento ao cliente 4 / 5
  • Recursos 4 / 5
  • Relação qualidade/preço 4 / 5

Detalhes do produto

  • Preço inicial $299/mês
  • Detalhes dos preços Pricing Includes SR Platform and SR Conversations
  • Versão gratuita Não
  • Avaliação gratuita Não
  • Implantação Nuvem, SaaS, web
  • Formação Pessoalmente
    Ao vivo online
    Webinars
    Documentos
  • Suporte Horário comercial
    Online

Dados sobre o fornecedor

  • Solutionreach
  • https://www.solutionreach.com/

Sobre o Solutionreach

Solutionreach is revolutionizing the patient-provider relationship. Why? Because we get it. We know providers want meaningful patient relationships. Thats why we created the leading patient relationship management platform. Weve partnered with 23,000 healthcare organizations to empower providers with the tools they need to maximize patient relationships and foster loyalty. Pricing starts at $299/month.

Recursos do Solutionreach

  • Agendamento de compromissos
  • Compromissos recorrentes
  • Gestão de calendários
  • Lembretes de pagamento
  • Lembretes por e-mail
  • Mensagens bidirecionais
  • Mensagens de SMS
  • Reagendamento
  • Reconhecimento de voz e IVR
  • Reservas online
  • Cobrança do paciente
  • Diagnóstico por imagens
  • Elaboração de gráficos clínicos
  • Gestão de compromissos
  • Gestão de conta do paciente
  • Gestão de estoques
  • Gestão de fichas dos pacientes
  • Gestão de reclamações
  • Lembretes de compromissos
  • Planejamento do tratamento
  • Agendamento de consultas médicas
  • Agendamento do paciente
  • Cadastro do paciente
  • Cobrança do paciente
  • Conformidade com HIPAA
  • Fichas dos pacientes
  • Gestão de estoques
  • Gestão de reclamações
  • História clínica eletrônica/informatizada
  • Portal do cliente
  • Receitas médicas eletrônicas
  • Verificação de elegibilidade de seguro
  • Vários escritórios
  • Vários médicos
  • Fichas dos pacientes
  • Gestão de compromissos
  • Gestão de estoques
  • Gestão de seguros
  • Rastreamento de retiradas de produtos
  • Agendamento
  • Cobrança do paciente
  • Fotos de antes e depois
  • Gestão de compromissos
  • Gestão de estoques
  • Gestão de fichas dos pacientes
  • Gestão de fluxo de pacientes
  • Gestão de reclamações
  • Portal do cliente

As avaliações mais úteis do Solutionreach

Loving this Assest

Traduzir com Google Avaliado em 21/11/2017
Aurora L.
Service Coordinator
Consultório médico, 2-10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação 
Fonte: SoftwareAdvice
5/5
Geral
4 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
4 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: We have been successfully using SR for 8 awesome months. Our business is always looking for the next best practice management system to help us grow and have the best communication with our patients. SR helps us thrive on delivering the highest level of dental care to our patients through education, professionalism and compassion. SR really helps us to achieve that through educational newsletters, customized reminders and birthday wishes.
We utilize all features included in the software, but I definitely have my favorites. We have a large Spanish speaking population and SR allows us to customize reminders to be in Spanish and remind them as often as the patient would like. I also really enjoy the conversations aspect of this platform, as it gives us a chance to communicate with patients in different ways while staying HIPPA compliant. Also, SR is linked up with Carecredit and you can see your schedule for the day, as well as, a sign next to each pt who has Carecredit and the amount they have available. Having this knowledge is beneficial in morning meetings to help capture treatment.Sr has Benefited us in many ways and made our office more efficient. It helps us be able to focus on what’s going on in the office instead of calling for every reminder. SR will email, call or text patients to remind them of appts. As well, they send continuing care reminders when the patients are past due. Which saves us from making all those phone calls to get people in for past due cleanings. By doing so, we have SR doing that while we focus on TX and pts in the office.Our pts love having different options to communicate with us. They all have busy lives and no time to call or can’t be on the phone at work. So, they email or text us directly to schedule or ask questions. They can also use limelight/ SR scheduler to pick a day and time without having to go back and forth with me on days and times. Also, they have access to the PT portal to view past and future appt and pay bills. They pretty much have everything at their fingertips, at their convenience. I would recommend SR to any office looking to streamline their communications, boost productivity and gain efficacy. It’s like having another front office personnel covering the things that may fall through the cracks or things you don’t have time to get to. I have to add that customer service with SR has been on point. Everyone we have communicated with is thorough, knowledgeable, kind and willing to help you. Also, they provide SR community, blog, webinars and educational sites to go find answers to questions, ask questions and getr answers. Their learning tools and discussions have been very helpful to our company.

Vantagens: Lots of great features including, but not limited to, online scheudling, campaigns (drip/ set), convesations (texting), educational library and good customer service etc

Desvantagens: Kind of costly for a small practice as everything has an additional cost. The main concept is great, but can get a little daunting.

Solid product, great customer service, but the costs keep adding up

Traduzir com Google Avaliado em 22/10/2018
Julia W.
Office Manager
Consultório médico, 2-10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
Fonte: SoftwareAdvice
4/5
Geral
3 / 5
Praticidade
3 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
3 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: In general, while I like the product (a lot!), I will likely not renew again. I wish our salesperson had been either better trained, or had been more honest with us. I do not think she was intentionally deceptive -- I think maybe to that point they just hadn't come out with new features that would cost more, so she didn't know to tell us that part. I also feel that if you have a good product, you should stand by it enough to not need an auto-renewal. You should keep your clients because the product/service is excellent, not because they are trapped.

Vantagens: SolutionReach does almost everything we could ask for. Patient newsletters, patient reminder e-mails/texts, two-way texting capabilities, recall care, birthday messages etc. They have features that allow patients to schedule their own appointments, features to request google or facebook reviews, and ways to send out campaign messages to patients.

Desvantagens: Unfortunately, we do not have access to a lot of the products we would love to use. When we signed up, we were told that SolutionReach was always improving its services but that our price would never go up. I felt that this was misleading since they would include improvements to the current services but as they added features those features would not be included but would be an extra fee each month. I also HATE the 2 year commitment and the auto renewal -- you miss the renewal deadline and bam, you're stuck for another year, like it or not. As long as I can remember to do it, we will cancel before our next auto renewal.

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