ReminderCall

ReminderCall

da ReminderCall

Quem usa ReminderCall?

We serve the medical industry from small private practices and clinics to hospitals. We also work with a variety of small businesses from contractors to hair salons.

O que é ReminderCall?

Now you can send appointment reminder calls, 2-way text reminders, and email reminders using your own software. Use your own voice, the system's voice, or a combination of the two. Includes English, French, and Spanish. Works with most scheduling software, spreadsheets, EHRs, EMRs, and custom software. Runs automatically. Allows you to see all confirmations and replies live on your dashboard. Live technical support is included with your account. HIPAA Compliant. Encrypted.

ReminderCall - Informação

ReminderCall

http://www.remindercall.com

Fundada em 1998

ReminderCall - Preços

ReminderCall a partir de US$ 14,50/mês. ReminderCall não possui uma versão gratuita, mas oferece versão de teste grátis. Veja mais informações sobre preços do ReminderCall abaixo.

Preço inicial

US$ 14,50/mês

Versão gratuita

Não

Teste Grátis

Sim

Implantação

Nuvem, SaaS, web

Instalado - Windows

Formação

Ao vivo online

Documentos

Assistência

Horário comercial

Recursos do ReminderCall

Software de Aviso de Compromissos
Agendamento de compromissos
Compromissos recorrentes
Gestão de calendários
Lembretes de chamadas
Lembretes de pagamento
Lembretes por SMS
Lembretes por e-mail
Rastreamento de confirmação de consultas
Reagendamento
Reservas online

ReminderCall - Avaliações

Exibindo 5 de 110 avaliações

Geral
4.8/5
Praticidade
4.8/5
Atendimento ao cliente
4.9/5
Recursos
4.7/5
Relação qualidade/preço
4.8/5

A great integrated reminder service that helps ensure return visits.

Avaliado em 24/07/2018
Skyler G.
Owner
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
5/5
Praticidade
5/5
Recursos e funcionalidades
5/5
Atendimento ao cliente
5/5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Patient's really appreciate this as an option in my clinic. It helps them remember their appointments and it helps me ensure followup visits. I can also text a patient at any time through the website which is a great feature as some people prefer texting to a phone call. It also helps us to keep our scheduling in order as people are more likely to let us know if they are going to be late or miss their appointment. I really appreciate that it is integrated into my software. Once they are opted in, all I have to do is schedule normally and they receive their notifications.

Vantagens: I appreciate that the reminder software is integrated into my EHR scheduler and once the option is checked, I no longer need to set up a separate reminder for my patients. Once they are on the schedule, if they have opted in to reminders, it automatically sends them the reminder. This has helped tremendously with missed appointments. I also like that a patient can text back the number if their schedule has changed or they need to cancel their appointment. I can then reply back to them via text, through Remindercall's website. It makes rescheduling quick and easy.

Desvantagens: My only dislike is the layout of the website that they use. It is not terrible but it could be cleaned up and perhaps be a bit more intuitive. It is not difficult to use and it functions well though.

Resposta dos fornecedores

por ReminderCall em 25/07/2018

Hi Skyler, thank you so much for taking the time to write this review. We are very pleased that the service is helping you communicate with your patients. You are right, our user interface could use some updating. We've been in the business for a while and it is starting to show. We are currently testing a brand new user interface which we hope to release by the end of 2018, so keep your eyes peeled. :)

Helped Practice Reduce Cancellations and No-Shows

Avaliado em 02/01/2020
Ally V.
Office Manager
Consultório médico, 13-50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
5/5
Praticidade
5/5
Recursos e funcionalidades
5/5
Atendimento ao cliente
5/5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: So far we have been greatly impressed, and are very happy with our purchase of and use of Reminder Call. I would highly recommend.

Vantagens: We purchased this product to help reduce cancellations and no-show appointments. It has helped immensely! We are able to alert patients via text or call that they have an appointment in 24hrs, and they are able to confirm with their schedules. They are also able to respond, which comes through via our email, and enables a quick re-schedule if we see it fast enough! It has also reduced no-show appointments to less than 1%. Patients also love them messages and calls! They compliment the timeliness of them and consistency of the receipt of the messages and content.

Desvantagens: We wish that we could send a confirmation text upon scheduling appointments, which could be added to their phones calendar from the message. Then also, the original reminder the day before...

Resposta dos fornecedores

por ReminderCall em 08/01/2020

Wow, thank you for the fantastic review. We are so excited to hear that your no-show rate went down to less than 1 percent. Thanks also for the great ideas. We have added them to our features request list.

Great Product

Avaliado em 13/12/2019
Dana M.
Chiropractor
Saúde, bem-estar e condicionamento físico, 2-10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação 
5/5
Geral
5/5
Praticidade
5/5
Recursos e funcionalidades
5/5
Atendimento ao cliente
5/5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: see pro comment above.

Vantagens: I needed an appointment reminder software to help patients remember to keep their appointment. This software is great. It is affordable, easy to set up/use, and has resulted in fewer cancellations for my office. The best part is that it is hassle free. I autopay, they email me the statements and the product just works. As a busy business owner and doctor it's one less thing I have to stress about--which makes it worth it!

Desvantagens: Occasionally my patients will say they didn't receive a text or email.

Resposta dos fornecedores

por ReminderCall em 19/12/2019

Hello Dana,

Thank you so much for the detailed review! We are so happy that you have found it hassle-free. Unfortunately, there are times when emails are filtered out as spam and text messages are blocked by phone carriers. But this should be a rare occurrence. If you see an increase in undelivered messages, please give us a call so that we can investigate. Thanks again!

Reminder Call Review

Avaliado em 18/12/2019
Linda H.
client services director
Serviços a indivíduos e famílias, 2-10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
3/5
Geral
5/5
Praticidade
3/5
Recursos e funcionalidades
Atendimento ao cliente
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: It does seem to help to get our clients here regularly.

Vantagens: I like the ease with which we can send out text reminders to our clients.

Desvantagens: It would be nice if it sent out the reminders automatically

Resposta dos fornecedores

por ReminderCall em 19/12/2019

Hi Linda. Thank you very much for taking the time to leave some feedback. We are happy to hear that the service is helping with patient compliance. Most of our integrations automatically send reminders. However, the software you use sends us data securely. It is set up this way because of the sensitive nature of these particular reminders. That said, I hope you find the patient responses that auto-populate your schedule helpful. Thanks again for your kind words. Please contact our customer service team if you need assistance.

Reminder Call REview

Avaliado em 13/12/2019
Julie S.
Billing Manager
Consultório médico, 13-50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
5/5
Praticidade
5/5
Recursos e funcionalidades
5/5
Atendimento ao cliente
5/5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: It has been great! We love Reminder Call.

Vantagens: I like reminder call takes care of everything for us. We don't have to send out the texts or calls, it is just automatically done. Before we would call each of our patients to remind them about their appointments. This has cut down a lot of time for our staff and made for more productive time. It is also incorporated into our software so the process of setting up was very seamless.

Desvantagens: Everyone once in a while (maybe once a year) there is a glitch that the texts/calls don't go out and then all our patients complain that they didn't get the message, but that happens with anything, so its not a huge deal!

Resposta dos fornecedores

por ReminderCall em 19/12/2019

Hi Julie,

Thank you for taking the time to share your experience. We are so glad the software is helping you be more productive. The next time your connection goes down, please alert us so that we can investigate. Thanks again!