---
description: Tudo sobre Business VoiceEdge: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: Business VoiceEdge - Preço, avaliações e classificação - Capterra Brasil 2026
---

Breadcrumb: [Home](/) > [Sistemas VoIP](/directory/30940/voip/software) > [Business VoiceEdge](/software/163406/business-voiceedge)

# Business VoiceEdge

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> Solução de PBX que ajuda pequenas e médias empresas a fazer chamadas usando um número de telefone comercial em locais remotos.
> 
> Conclusão: 52 usuários atribuíram a nota **2.8/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Resumo

### Quem usa o Business VoiceEdge?

Solução de PBX baseada na nuvem que ajuda pequenas e médias empresas a fazerem chamadas usando um número de telefone comercial em locais remotos, permitindo roteamento de chamadas, conferência de áudio e mais.

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **2.8/5** | 52 Avaliações |
| Praticidade | 2.8/5 | Com base em avaliações gerais |
| Suporte ao cliente | 2.5/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 2.6/5 | Com base em avaliações gerais |
| Recursos | 2.8/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 50% | (5/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Comcast
- **Localização**: Philadelphia, EUA

## Contexto comercial

- **Preço inicial**: US$ 29,95
- **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Windows (local), Linux (local)
- **Idiomas**: inglês
- **Países disponíveis**: Estados Unidos

## Recursos

- Entroncamento SIP
- Filtro de chamadas
- Gestão de call centers
- Gravação de chamadas
- IVR
- Monitoração de chamadas
- Roteamento de chamadas

## Category

- [Sistemas VoIP](https://www.capterra.com.br/directory/30940/voip/software)

## Categorias relacionadas

- [Sistemas VoIP](https://www.capterra.com.br/directory/30940/voip/software)
- [Software de Comunicações Unificadas](https://www.capterra.com.br/directory/31035/unified-communications/software)

## Alternativas

1. [3CX](https://www.capterra.com.br/software/158704/3cx) — 4.4/5 (465 reviews)
2. [VoIP.ms](https://www.capterra.com.br/software/203084/voip-ms) — 4.8/5 (697 reviews)
3. [Nextiva](https://www.capterra.com.br/software/175788/nextiva) — 4.6/5 (916 reviews)
4. [Microsoft Teams](https://www.capterra.com.br/software/168668/microsoft-teams) — 4.5/5 (10975 reviews)
5. [Telnyx Suite](https://www.capterra.com.br/software/173804/telnyx) — 4.8/5 (195 reviews)

## Avaliações

### "Great phone system" — 4.0/5

> **Emily** | *29 de maio de 2018* | Taxa de recomendação: 7.0/10
> 
> **Vantagens**: Business VoiceEdge is very useful. Once you figure out how to use it. It has really helped cutting down on scam phone calls that come thru our phone system after hours. I love the functionality and customisability of the system.
> 
> **Desvantagens**: At first using this system can be extremely frustrating. I can't count the amount of time I spent on the phone with customer service trying to understand. Customer service is great once you get to the actual person which can take a long time.

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### "We love Business VoiceEdge\! We know that our phone system is as professional as can be\!" — 5.0/5

> **Adriana** | *25 de junho de 2018* | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: I love that we are able to set up different options for when our business is closed or for holidays.
> 
> **Desvantagens**: The price. VoiceEdge added to our telephone/internet expense. Comcast always has specials and promotions for new services but the expense increases after the promotion expires. I would like to have a set price that does not vary so much from year to year.
> 
> This is a cutting-edge phone system. We are able to manage our phones from our cell phone, messages, lines, conference, etc.

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### "Avoid At All Cost" — 1.0/5

> **Travis** | *18 de junho de 2024* | Construção | Taxa de recomendação: 0.0/10
> 
> **Vantagens**: None, the service has been a nightmare from the beginning.
> 
> **Desvantagens**: Everything setting it up has been a nightmare.  In the first 2 months we were left without service multiple times.  One of the times we were without phone service for over 1 week due to comcast sending us faulty equipment and taking over a week to correctly diagnose and replace it.  This cost us a huge amount of money and aggravation and Comcast offered us a $100 statement credit for the failure.  It was basically a slap in the face saying the don't care about our business. I explained to them that not only did we lose business but I had to forward all the lines and pay an answering service answer phone calls and they basically said that wasn't there issue despite their incompetence leaving us without phones for over a week.
> 
> It has been a nightmare.

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### "Very fast and at a good price\!" — 5.0/5

> **Hillary** | *4 de dezembro de 2018* | Imóveis comerciais | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: I love that Comcast is quick and fast. If we have had any problems we have been able to contact Customer support and get the help needed. The price is good for what we are getting\!
> 
> **Desvantagens**: I have enjoyed everything. Customer support did put me on hold for a little while, but other than that no complaints\!
> 
> It was efficient, quick, and easy to use\! I am happy to pay the price for it.

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### "Cloud Hosted SIP made easy" — 5.0/5

> **Lucas** | *25 de janeiro de 2019* | Varejistas | Taxa de recomendação: 7.0/10
> 
> **Vantagens**: The best thing with VoiceEdge is no equipment to maintain or worry about
> 
> **Desvantagens**: The sales people have a tendency to overstate what their product is capable of without confirming with the actual engineers....
> 
> We decided to implement VoiceEdge in our corporate office and c-stores. It's very convenient for the stores to just be able to dial an extension and reach the corporate office

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## Links

- [Ver em Capterra](https://www.capterra.com.br/software/163406/business-voiceedge)

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