Mouseflow

Mouseflow

da Mouseflow

Quem usa o Mouseflow?

Web-based users' behavior recording platform that allows businesses of all sizes to track mouse clicks, scrolls, navigation, errors & more on their website, thus enabling them to track lost sales and more.

Conheça o Mouseflow

Mouseflow supports the optimization of customer conversion rates for web traffic managed by companies worldwide. Mouseflow facilitates session replay, heatmaps (click, movement, scroll, attention, and geography), funnels, form analytics, and user feedback, which helps their customers identify bottlenecks and improve conversion rates.

Detalhes do Mouseflow

Mouseflow

https://mouseflow.com

Preço do Mouseflow

O Mouseflow possui uma versão gratuita e oferece versão de teste grátis. Versão paga do Mouseflow a partir de US$ 29,00/mês.

Preço inicial

US$ 29,00/mês

Detalhes de preços

See full pricing information from here: https://mouseflow.com/pricing/

Versão gratuita

Sim

Teste Grátis

Sim

Implantação

Nuvem, SaaS, web

Formação

Pessoalmente

Ao vivo online

Webinars

Documentos

Assistência

24 horas por dia (representante ao vivo)

Horário comercial

Online

Recursos do Mouseflow

Software Web Analytics
Gestão de campanhas
Gestão de várias plantas
Monitoramento de tempo na página
Rastreamento da interação entre usuários
Rastreamento de conversão
Rastreamento de fontes de referência
Rastreamento de palavras chave
Rastreamento de pesquisa no site
Rastreamento de páginas consultadas
Seguimento de objetivos
Para vendas
Análise de dados de elementos
Análise de dados do site
Gráficos radiais
Mapas dinâmicos
Mapas incorporáveis
Mapeamento comportamental
Mapeamento territorial
Painel
Para ciência

Avaliações do Mouseflow

Exibindo 5 de 16 avaliações

Geral
4,4/5
Praticidade
4,1/5
Atendimento ao cliente
4,1/5
Recursos
4,3/5
Relação qualidade/preço
4/5
Crystal I.
Marketing Content Developer
Seguros, 13-50 funcionários
Usou o software por: Mais de um ano
  • Classificação geral
    5/5
  • Praticidade
    3/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    4/5
  • Probabilidade de recomendação
    Não avaliado
  • Fonte da avaliação 
  • Avaliado em 23/04/2018

"Great For Recording Iframes"

Vantagens: We use Mouseflow primarily for its user recording tool. Originally, we used Hotjar, but a major part of our website is hosted in an iframe, and Hotjar did not have iframe functionality. We reached out to Mouseflow to see if they had iframe recording functionality and they do. The user recording tool is straight forward. There is no learning curve. It allows you to speed up the recording, skip ahead, plus it tracks clicks, taps, dead time (where the user is not actively doing anything on the screen), click rage, etc. One of our favorite features it the auto-tag feature. Recordings are automatically tagged for you with tags like "click rage" or "payment" or "click error". This is helpful for skimming through recordings and only watching the ones that include tags which are important to you. We have reached out to support numerous times. They are always prompt and kind.

Desvantagens: One of our biggest cons is the endless scroll option in the user recording tool. It seems silly, but when you are scrolling and scrolling, the page gets bogged down. It makes sorting through recordings slow and arduous.

  • Fonte da avaliação 
  • Avaliado em 23/04/2018
Philip L.
Manager
Internet, 2-10 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 27/09/2019

"Best in class software"

Comentários: We managed to solve checkout issues, problems with our landing page and many other things where Analytics was no help in actually understanding user issues.

Vantagens: After trying more than 4 different tracking tools to support my Google Analytics efforts, Mouseflow has won all competition.

Desvantagens: Honestly... I think Mouseflow is one of the best pieces of software I've used in a long time.

Resposta dos fornecedores

por Mouseflow em 29/01/2020

Hi Philip,
Thanks so much for taking the time to review Mouseflow. We are happy to read that you're getting a great value from our tool.

  • Fonte da avaliação 
  • Avaliado em 27/09/2019
David S.
IT Manager
Gestão da educação, 13-50 funcionários
Usou o software por: 6 a 12 meses
  • Classificação geral
    3/5
  • Praticidade
    4/5
  • Recursos e funcionalidades
    4/5
  • Atendimento ao cliente
    4/5
  • Relação qualidade/preço
    4/5
  • Probabilidade de recomendação
    6/10
  • Fonte da avaliação 
  • Avaliado em 02/09/2019

"Just an overall sotfware"

Comentários: If you just have an overall expirience and slow software you can choose Mouseflow, I wouldn't recommend this to a friend never.

Vantagens: They recording system is good with proper stadistics

Desvantagens: The filters to search data are very dificult to use, and have mane outstanding problems, sometimes we can't see the recordings for hours, and is also pretty slow

Resposta dos fornecedores

por Mouseflow em 29/01/2020

Hi David,

Thanks so much for taking the time to review Mouseflow. Since your review we have re-designed the filters and added significant more flexibility.
I encourage you to sign-up for a new free trial and review a the improvements introduced into Mouseflow.

  • Fonte da avaliação 
  • Avaliado em 02/09/2019
Avaliador Verificado
Content Strategist
Química, 501-1.000 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    4/5
  • Praticidade
    4/5
  • Recursos e funcionalidades
    3/5
  • Atendimento ao cliente
    Não avaliado
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    8/10
  • Fonte da avaliação 
  • Avaliado em 24/07/2019

"Worthwhile Heat Mapping Tool"

Comentários: Overall, I'd recommend the tool. The price point is good for what you get and we use it on a regular basis to keep track of our website's usability with actual customers.

Vantagens: Mouseflow is a great tool for heat mapping and session recordings. I frequently watch user sessions to see how our customers interact with our website, or see how they react if we modify something on a common page like the homepage. The heat mapping is also useful, since other free tools don't always give an accurate picture.

Desvantagens: We have Javascript on our website, which isn't always picked up by the Mouseflow tool. So it can be difficult in those cases to see what's happening. However, usually this is minor.

Resposta dos fornecedores

por Mouseflow em 29/01/2020

Thanks so much for taking the time to review Mouseflow. We are happy to read that you're getting a great value from our tool. You can find a guidance on various javascript challenges from our Support Center at: https://support.mouseflow.com/

  • Fonte da avaliação 
  • Avaliado em 24/07/2019
Crystal I.
Marketing Content Developer
Seguros, 13-50 funcionários
Usou o software por: 1 a 5 meses
  • Classificação geral
    4/5
  • Praticidade
    3/5
  • Recursos e funcionalidades
    4/5
  • Atendimento ao cliente
    4/5
  • Relação qualidade/preço
    3/5
  • Probabilidade de recomendação
    7/10
  • Fonte da avaliação 
  • Fonte: GetApp
  • Avaliado em 31/05/2017

"Pricier Than Some, But Still A Good Asset"

Vantagens: We've only just started using Mouseflow. Originally we were using a different option, but chose to move to Mouseflow because they were able to support iframe session recordings.
So far, pros include:
-Being able to record (and SEE) what users are doing in an iframe
-Lots of features (we probably are not using Mouseflow to its full potential)
-Easy to set up

Desvantagens: I don't like the fact that you can't add notes to recordings for other people on your team to see/read later.
I also am not a huge fan of the layout. There's a lot going on with Mouseflow, which is great, but there's definitely a learning curve.
Also kind of a bummer that with the iframe recording, you pay for 2x the recordings. (1 recording is what is outside the iframe, 1 recording is the actual iframe.) So for us, this meant we had to go into the next pricing plan. Not super happy about that, but that's what it takes.

Resposta dos fornecedores

por Mouseflow em 29/01/2020

Dear Crystal
Thanks so much for taking the time to review Mouseflow. We are happy to read that you're getting a great value from our tool.
Today, Mouseflow will allow you to add notes to recordings just fine. With the Mouseflow Live Heatmaps you are able to keep your iFrames visible during overlay of our heatmaps.

  • Fonte da avaliação 
  • Fonte: GetApp
  • Avaliado em 31/05/2017