ShippyPro

simple and powerful

Comentários: I am very satisfied with ShippyPro because it has made it possible to make good savings and easily manage the complex situations of the couriers

Vantagens:

I really appreciated the ability to easily enter new carriers and be able to manage them with an easy panel

Desvantagens:

the dashboard is a bit slow when it needs to load the data

perfect solution

Vantagens:

The ease of creating labels. When you have a problem, their team immediately tries to give you a solution.

Desvantagens:

nothing has displeased me so far.So far it has always worked well, from time to time it may take a while for their servers to respond.

Avoid at all costs

Comentários: If I could rate this app lower I would. Seriously, think very carefully before you use or even install this app. The sales team aggressively called numerous times during our peak working hours once we downloaded it to have a look at, pressuring us to use the app. Eventually we decided to start using it and there were several problems getting the app integrated with our shipping provider. This took lots of back and forth with them and our shipping provider until they told us everything was "working normally now". The "free trial" we were promised mysteriously disappeared and we were forced to buy extra credits as we had already started using the app. We shipped close to 100 orders using it before our shipping provider contacted us to say our UK orders had not been uploaded correctly with customs data. This meant that a huge amount of orders had been stuck in a warehouse and needed to be returned to us. It was then revealed that this integration was not possible. How someone didn't make us aware of this is the worst part. It just seems like they didn't care and are after the money. F the customer seems to be the attitude. Shippypro bizarrely sent several emails to our customers saying the orders had been delivered, cancelled and then returned to sender. This has resulted in a huge amount of lost revenue, reputational damage, and the cost to reprint new labels using our old method. It has taken 2 full days to deal with the fallout of this and we are not out of the woods

Vantagens:

nothing, the app is poorly designed. Support are not good and the sales team are aggressive .

Desvantagens:

The entire experience was terrible. It has cost me huge amount of money.

service Suggested

Vantagens:

Help you to save time in shipping orders

Desvantagens:

There's some issue with Fedex procedure, we strongly hope they solve it quickly

Very great platform/software

Comentários: Well, would say half bread is better than going hungry, I am satisfied with it's use, would love to remain loyal, but with the above described experiences, would make a change if I get a better option. I am sure they are good at what they do, so it's most likely a better option would remain just a dream.

Vantagens:

Saved me lots of time and money also, ease of use and about 95% ok with connection of my website. I certainly recommend it, searched all the internet for a better software/platform, but it certainly beats all existing with more than 30/40% advantage.

Desvantagens:

Well, guess no one is perfect, cost on some features which I actually don't use are too expensive, would have loved to try and use them, but they are not really essential for needs. Also, billing cycle needs a little improvement, if I don't use up number of labels available on my subscription, it does not automatically pass on the next month, whereas when I go above same with less than 10, I get an immediate upgrade for extra 250 shipments which I won't use and won't be transferred to the next month. Guess fixing this would show some transparency rather than making customers feel ripped off. Also, since I'm using your services for above 3 years, it makes no sense making me pay for your connecting module, actually I did buy it but not using it today because it generates errors on my checkout page and module support takes like forever in fixing it.