---
description: Tudo sobre ROLLER: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: ROLLER - Preço, avaliações e classificação - Capterra Brasil 2026
---

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# ROLLER

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> O ROLLER é um dos principais conjuntos de software tudo em um para atrações, entretenimento e locais de lazer.
> 
> Conclusão: 145 usuários atribuíram a nota **4.2/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Resumo

### Quem usa o ROLLER?

A ROLLER oferece um software tudo em um para atrações, entretenimento e locais de lazer. Ponto de serviço, emissão de tíquetes, CRM, renúncias digitais, cartões-presente digitais, RFID, análises e muito mais.

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.2/5** | 145 Avaliações |
| Praticidade | 4.3/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.2/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.0/5 | Com base em avaliações gerais |
| Recursos | 4.1/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: ROLLER Software
- **Localização**: Sydney, Austrália
- **Fundada**: 2010

## Contexto comercial

- **Modelo de preços**:  (Teste grátis)
- **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web
- **Idiomas**: inglês
- **Países disponíveis**: Alemanha, Argentina, Arábia Saudita, Austrália, Bélgica, Canadá, Catar, Colômbia, Coreia do Sul, Dinamarca, Egito, Emirados Árabes Unidos, Espanha, Estados Unidos, Finlândia, França, Hong Kong, RAE da China, Irlanda, Kuwait, Luxemburgo e mais 11

## Recursos

- Administração de website
- Alertas/notificações
- Armazenamento de dados seguros
- Armazenamento de documentos
- Assinatura digital
- Assinatura online
- Banco de dados de associados
- Banco de dados do cliente
- Banco de dados pesquisável
- Barcode/Ticket Scanning
- Bilheteria
- Cobrança e faturamento
- Comunicação com associados
- Conformidade com o PCI
- Contas de clientes
- Controles/permissões de acesso
- Criação de entradas para eventos
- Códigos QR
- Gerenciamento de contatos
- Gerenciamento de documentos
- Gerenciamento de e-mails
- Gestão de associação
- Gestão de dados do consumidor 
- Gestão de devoluções
- Gestão de dívidas
- Gestão de estoques
- Gestão de formulários
- Gestão de participantes
- Gestão de promoções
- Gestão de reservas
- Gestão de vendas
- Gestão de voluntariado
- Gestão do fluxo de trabalho
- Importação/exportação de dados
- Integração da contabilidade
- Mensagens de SMS
- Modelos personalizáveis
- Monitoramento de transações
- Múltiplas opções de pagamento
- Pagamentos em pessoa
- Pagamentos móveis
- Prevenção de fraude de pagamento
- Processamento de cartões de débito/crédito
- Processamento de pagamentos
- Promoção social
- Rastreamento de interações
- Relatórios e análise de dados
- Renovação de inscrições 
- Segmentação
- Tipos de associados

... e mais 14 recursos

## Integrações (15 no total)

- Brevo
- Campaign Monitor by Marigold
- Fresh KDS
- Google Tag Manager 360
- InMoment
- Klaviyo
- Mailchimp
- Microsoft Power BI
- NetSuite
- Ontraport
- Sailthru
- Tanda
- Workforce.com
- Xero
- Yellow Dog Inventory

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Software de Emissão de Bilhetes](https://www.capterra.com.br/directory/30039/ticketing/software)

## Categorias relacionadas

- [Software de Emissão de Bilhetes](https://www.capterra.com.br/directory/30039/ticketing/software)
- [Sistemas CRM](https://www.capterra.com.br/directory/2/customer-relationship-management/software)
- [Sistemas de Gestão de Eventos](https://www.capterra.com.br/directory/20030/event-management/software)
- [Sistemas PDV](https://www.capterra.com.br/directory/20052/point-of-sale/software)
- [Software de Gestão de Locais para Eventos](https://www.capterra.com.br/directory/30811/venue-management/software)

## Alternativas

1. [Tripleseat](https://www.capterra.com.br/software/118047/tripleseat) — 4.7/5 (573 reviews)
2. [Momentus Technologies](https://www.capterra.com.br/software/2403/momentus-technologies) — 4.3/5 (98 reviews)
3. [Hostology](https://www.capterra.com.br/software/1059818/hostology) — 4.4/5 (5 reviews)
4. [accesso ShoWare](https://www.capterra.com.br/software/9352/accesso-showare) — 4.6/5 (76 reviews)
5. [ThunderTix](https://www.capterra.com.br/software/47852/thundertix) — 4.8/5 (272 reviews)

## Avaliações

### "Feature-Rich Platform Built for Growing Venues" — 4.0/5

> **Mason** | *16 de dezembro de 2025* | Entretenimento | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: I’ve been using the ROLLER platform for over five years and have consistently been impressed with how forward-thinking the company is. ROLLER stays ahead of the curve by regularly releasing new features that genuinely improve day-to-day operations and back-office workflows, especially around accounting and reporting.&#10;&#10;The support team is knowledgeable and helpful, and I appreciate how ROLLER has expanded its support options over time, making it easier to get assistance when needed. Communication around product releases and new features is also very clear, which makes adoption and training much smoother.&#10;&#10;Payment processing is a standout feature. The reporting is detailed, transparent, and easy to understand, making it simple to track funds and reconcile transactions.
> 
> **Desvantagens**: Support response times can occasionally be slower than ideal for urgent issues. While ROLLER is clearly growing and scaling, there are moments where faster turnaround would make a big difference, especially for time-sensitive operational needs.
> 
> ROLLER is a powerful, reliable platform that continues to evolve in meaningful ways. It’s well-suited for venues that need strong operational tools, clear reporting, and dependable payment processing. The team is forward-thinking, and while there are occasional growing pains as the company scales, the overall value and long-term direction of the product are excellent

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### "Roller saved my Business." — 5.0/5

> **Cameron** | *4 de novembro de 2025* | Entretenimento | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Easy user interface face / platform, Unbelievable personalized support, Great value. Secure, Prompt Payment processing and waiver system.
> 
> **Desvantagens**: I am yet to find an issue with Roller. The only problem we had was not utilizing their system first.
> 
> Roller literally saved our business when our previous POS supplier switched us off just as school holidays were starting. Operating a Trampoline Adventure Park, this was catastrophic to our business. &#10;After being referred to Roller by a friend of ours, Rollers amazing team were able to get us set up and operating ON THE SAME DAY.&#10;Still to this day, their platform has yet to fail us ( as the previous POS company did time and time again ), and their ongoing training and support have simply been amazing.

-----

### "Do Not Recommend" — 2.0/5

> **Tish** | *14 de março de 2026* | Entretenimento | Taxa de recomendação: 0.0/10
> 
> **Vantagens**: Not much at all. Especially the fact that Roller caused us to lose 15% of our monthly memberships because it didn't roll over after a year and we had to reach out and ask them to sign up again. Very expensive as well.
> 
> **Desvantagens**: Overpriced. Terrible costumer service so that issues do not get resolved in a timely manner and the customer is always gone by the time they respond. The answer to any issue is usually "buy the pro version". After a year it deleted the membership accounts and we had to get all members to re-enlist therefore losing a good portion of our costumers. They increased an already high price by 7% this year. Even after severe dissatisfaction they refuse to let us out of our contract for the remainder of the year.
> 
> Terrible experience, from the platform not being user friendly to losing customers due to it dropping all memberships after a year to being stuck with slow costumer service that usually leads to us troubleshooting and going to a hard copy by hand because the answer is "no" or "you need to upgrade to the pro version". Our indoor playground has not had a good experience at all with Roller.

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### "Rolling Smoothly with Roller POS\!" — 5.0/5

> **Kimberly** | *27 de setembro de 2025* | Entretenimento | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: Ease of use for team and guests&#10;creating new tickets is a breeze&#10;guests find check out easy to use&#10;Real time reporting
> 
> **Desvantagens**: So far, I haven't found anything I don't love about the platform&#10;Only thing I wish we could control more is designing the emails we send to guests for confirmations
> 
> We've been using the Roller POS system and have been thoroughly impressed with its performance and user-friendly design. One of the standout features is its ease of use—both staff and management quickly adapted to the system with minimal training, which helped streamline our day-to-day operations.&#10;The real-time reporting capabilities are another major advantage. Having instant access to up-to-date sales and performance data allows us to make informed decisions quickly, helping to improve both efficiency and customer service.&#10;Additionally, guests have consistently given positive feedback about the online checkout experience. The process is straightforward, intuitive, and hassle-free, which greatly enhances the overall customer experience and helps drive repeat business.&#10;Overall, Roller provides a reliable, efficient, and user-friendly POS solution that supports both operational needs and guest satisfaction.

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### "Awesome system, a few tweaks to make it perfect\!" — 5.0/5

> **Steve** | *18 de dezembro de 2025* | Entretenimento | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Great customer service, the system is obviously built with business success in mind. It's easy to add products, including special event tickets, and things just make sense\!
> 
> **Desvantagens**: Sometimes have issues with guests using company cards, the system declines for some reason. Also need the ability to add more automated emails based on what the users want to send.
> 
> Overall makes our business run smoother and faster, with less hiccups\! The booking system works great, and we haven't had a single double booking\!

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