--- description: Tudo sobre Zipwhip: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zipwhip - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Plataforma de SMS em Massa](/directory/30842/sms-marketing/software) > [Zipwhip](/software/165106/zipwhip) # Zipwhip Canonical: https://www.capterra.com.br/software/165106/zipwhip Página: 1 / 6\ Próximo: [Próxima página](https://www.capterra.com.br/software/165106/zipwhip?page=2) > Permite que as empresas enviem mensagens de texto para seus clientes usando o telefone fixo, VoIP e número de telefone gratuito. > > Conclusão: 119 usuários atribuíram a nota **4.6/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Zipwhip? PMEs, mercado intermediário, empresas ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.6/5** | 119 Avaliações | | Praticidade | 4.8/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.2/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.5/5 | Com base em avaliações gerais | | Recursos | 4.4/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Twilio - **Localização**: San Francisco, EUA - **Fundada**: 2008 ## Contexto comercial - **Preço inicial**: US$ 19,00 - **Modelo de preços**: (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Windows (local), Linux (local), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Países disponíveis**: Estados Unidos ## Recursos - Gerenciamento de contatos - Mensagens de texto em massa - Mensagens em dois sentidos - Mensagens programadas - Personalização de mensagens - Relatórios e análise de dados - Respostas automáticas ## Opções de suporte - Bate-papo ## Category - [Plataforma de SMS em Massa](https://www.capterra.com.br/directory/30842/sms-marketing/software) ## Alternativas 1. [SlickText](https://www.capterra.com.br/software/155430/slicktext-com) — 4.8/5 (268 reviews) 2. [Clearstream](https://www.capterra.com.br/software/158103/clearstream) — 4.8/5 (676 reviews) 3. [Text Request](https://www.capterra.com.br/software/167015/text-request) — 4.6/5 (1193 reviews) 4. [Twilio](https://www.capterra.com.br/software/180158/twilio-communications-platform) — 4.4/5 (502 reviews) 5. [EZ Texting](https://www.capterra.com.br/software/145848/ez-texting) — 4.4/5 (253 reviews) ## Avaliações ### "Texting customers couldn't get much easier" — 5.0/5 > **Tim** | *25 de julho de 2018* | Imobiliárias > > **Vantagens**: We have been using ZipWhip for just over a year now. Customers LOVE the ability to send us a text at our service telephone number. Our staff loves the ability to have multiple people logged into the account so that we can see if a customer has been responded to, as well as the ability to look back in the history of texts to see what was discussed previously. > > **Desvantagens**: The company is located in the Pacific time zone, so if I have an issue (Eastern Time Zone) at 8 am, I have to wait an hour for them to get into the support center. ----- ### "Great Platform and Helpful Support" — 5.0/5 > **Crystal** | *25 de setembro de 2023* | Hotelaria | Taxa de recomendação: 10.0/10 > > **Vantagens**: It is very user friendly, and you cannot beat how affordable it is. The ease of use was amazing\! > > **Desvantagens**: They are being cancelled and will not available soon :( LOVED ZipWhip\! > > We never had any issues with thr platform. It functioned well for our uses. I am very sad to see Zipwhip go. ----- ### "Nice to set-up landline texting, but messages weren't always getting delivered" — 3.0/5 > **Jen** | *4 de maio de 2020* | Serviços de Facilities | Taxa de recomendação: 1.0/10 > > **Vantagens**: This software was very easy to use, had many features we needed. Our customers love being able to text our business line and it was easy to add a text button to our website. > > **Desvantagens**: We text our employees a lot and there were times, in a group, not each member would get the message. We went back and forth with customer service a lot and they blamed our cell phone carrier, but our phone carrier confirmed messages were never reaching them. At the time we used this product, they had ZERO compliance tools, so we set out to find a company that could help us with that as well. > > It was fine, but frustrating when trying to resolve an issue and couldn't really seem to get any help. ----- ### "Very Basic" — 4.0/5 > **Michele** | *25 de novembro de 2019* | Construção | Taxa de recomendação: 5.0/10 > > **Vantagens**: I like that everyone on our team can track each other's text messages so we can pick right up where someone else left off when communicating. The Interface is clean and easy to use. > > **Desvantagens**: I don't like having to use a multistep process when uploading multiple contacts or texting a group. I don't like that texting groups are limited to 50 members. > > Zipwhip has allowed us to have a centralized texting system so that all employees can view communication that affects the company. In that, it has been a positive experience but it has an overall clunky feel. ----- ### "I wish ZipWhip was here to stay" — 5.0/5 > **Ruvim** | *14 de junho de 2022* | Transporte rodoviário e ferroviário | Taxa de recomendação: 10.0/10 > > **Vantagens**: Zipwhip is so easy to use, my grandmother can figure it out. I also love the ability to send MMS photos > > **Desvantagens**: I wish there was RCS integration. I wish there was a location request feature ----- Página: 1 / 6\ Próximo: [Próxima página](https://www.capterra.com.br/software/165106/zipwhip?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/165106/zipwhip) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados