--- description: Tudo sobre Zipwhip: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zipwhip - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Plataforma de SMS em Massa](/directory/30842/sms-marketing/software) > [Zipwhip](/software/165106/zipwhip) # Zipwhip Canonical: https://www.capterra.com.br/software/165106/zipwhip Página: 1 / 6\ Próximo: [Próxima página](https://www.capterra.com.br/software/165106/zipwhip?page=2) > Permite que as empresas enviem mensagens de texto para seus clientes usando o telefone fixo, VoIP e número de telefone gratuito. > > Conclusão: 119 usuários atribuíram a nota **4.6/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Zipwhip? PMEs, mercado intermediário, empresas ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.6/5** | 119 Avaliações | | Praticidade | 4.8/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.2/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.5/5 | Com base em avaliações gerais | | Recursos | 4.4/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Twilio - **Localização**: San Francisco, EUA - **Fundada**: 2008 ## Contexto comercial - **Preço inicial**: US$ 19,00 - **Modelo de preços**: (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Windows (local), Linux (local), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Países disponíveis**: Estados Unidos ## Recursos - Gerenciamento de contatos - Mensagens de texto em massa - Mensagens em dois sentidos - Mensagens programadas - Personalização de mensagens - Relatórios e análise de dados - Respostas automáticas ## Opções de suporte - Bate-papo ## Category - [Plataforma de SMS em Massa](https://www.capterra.com.br/directory/30842/sms-marketing/software) ## Alternativas 1. [Clearstream](https://www.capterra.com.br/software/158103/clearstream) — 4.8/5 (694 reviews) 2. [SlickText](https://www.capterra.com.br/software/155430/slicktext-com) — 4.8/5 (269 reviews) 3. [EZ Texting](https://www.capterra.com.br/software/145848/ez-texting) — 4.5/5 (273 reviews) 4. [Twilio](https://www.capterra.com.br/software/180158/twilio-communications-platform) — 4.4/5 (507 reviews) 5. [Omnisend](https://www.capterra.com.br/software/153508/omnisend) — 4.7/5 (836 reviews) ## Avaliações ### "Texting customers couldn't get much easier" — 5.0/5 > **Tim** | *25 de julho de 2018* | Imobiliárias > > **Vantagens**: We have been using ZipWhip for just over a year now. Customers LOVE the ability to send us a text at our service telephone number. Our staff loves the ability to have multiple people logged into the account so that we can see if a customer has been responded to, as well as the ability to look back in the history of texts to see what was discussed previously. > > **Desvantagens**: The company is located in the Pacific time zone, so if I have an issue (Eastern Time Zone) at 8 am, I have to wait an hour for them to get into the support center. ----- ### "Very Basic" — 4.0/5 > **Michele** | *25 de novembro de 2019* | Construção | Taxa de recomendação: 5.0/10 > > **Vantagens**: I like that everyone on our team can track each other's text messages so we can pick right up where someone else left off when communicating. The Interface is clean and easy to use. > > **Desvantagens**: I don't like having to use a multistep process when uploading multiple contacts or texting a group. I don't like that texting groups are limited to 50 members. > > Zipwhip has allowed us to have a centralized texting system so that all employees can view communication that affects the company. In that, it has been a positive experience but it has an overall clunky feel. ----- ### "Great Product - Horrendous Customer Support" — 3.0/5 > **Mark** | *6 de setembro de 2019* | Automotivo | Taxa de recomendação: 2.0/10 > > **Vantagens**: The ease of use and simplicity of getting your company line the ability to text. > > **Desvantagens**: I wanted to try the software and after talking with the company they try and force you into a year contract. This should have been my first sign. After talking them into a month-to-month contract I talked with our phone provider who said they provide the same service for free. I am now going through the process of trying to cancel with Zipwhip and their customer support is horrible. I should have never signed up with them and would recommend to others really hesitating signing up with them unless a. you want to be with them for more than a year and b. never want to cancel after trying out the service because they make it almost impossible. Right now I am paying them and not even using the product. > > Salespeople are very pushy and though I like the product the inability to cancel your account make it something I can't recommend to others and why I am writing this review. ----- ### "I wish ZipWhip was here to stay" — 5.0/5 > **Ruvim** | *14 de junho de 2022* | Transporte rodoviário e ferroviário | Taxa de recomendação: 10.0/10 > > **Vantagens**: Zipwhip is so easy to use, my grandmother can figure it out. I also love the ability to send MMS photos > > **Desvantagens**: I wish there was RCS integration. I wish there was a location request feature ----- ### "Exactly what I was looking for" — 5.0/5 > **Shawn** | *12 de novembro de 2020* | Manutenção predial | Taxa de recomendação: 10.0/10 > > **Vantagens**: Simplicity and integration with Zoho CRM. At first the integration didn't work perfectly as it would only sync messages with contact records and not lead records but after some back and forth they updated the integration and now it works perfectly. > > **Desvantagens**: There are a few features I'd like to see like pulling in additional merge fields from my crm to use in messages but outside of that I love it > > Overall their support is not perfect but very good, most other companies just blow off your request to fix something and at first I thought zipwhip was doing the same but they actually followed through and fixed their app/integration with zoho perfectly. ----- Página: 1 / 6\ Próximo: [Próxima página](https://www.capterra.com.br/software/165106/zipwhip?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/165106/zipwhip) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados