SevenRooms

by SevenRooms

5 / 5 5 reviews
SevenRooms

Who Uses This Software?

Restaurants, nightclubs, hotels, pools, lounges and bars.

Average Ratings

5 reviews
  • Overall 5 / 5
  • Ease of Use 5 / 5
  • Customer Service 5 / 5
  • Features 5 / 5
  • Value for Money 5 / 5

Product Details

  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
  • Training In Person
    Live Online
    Documentation
  • Support 24/7 (Live Rep)
    Business Hours
    Online

Vendor Details

  • SevenRooms
  • https://www.sevenrooms.com/
  • Founded 2011

About SevenRooms

SevenRooms is a platform for hospitality operators to acquire, engage and understand their guests. Founded in 2011 in New York, the reservation, seating and guest management software offers operators the ability to drive reservations across multiple marketing channels, personalize guest experience online and offline, re-engage guests to drive repeat visits and move business forward through actionable insights. Present in 100+ cities worldwide serving premier dining, hotel and nightlife clients.

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SevenRooms Features

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  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management
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  • Activities Booking
  • Booking Notes
  • CRM
  • Car Booking
  • Guest Management
  • Multiple Rate Plans
  • Online Booking
  • Payment Processing
  • Promotions Management
  • Revenue Management
  • Single / Group Reservations
  • Third Party Booking
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Alternative Products

SevenRooms Most Helpful Reviews

Game Changer

Translate with Google Reviewed on 7/20/2018
Stephen M.
Director of Guest Relationships
Hospitality, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source 
Source: asdf
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: SevenRooms has played a major role in our recovery program with our customers. If a guest has an experience that did not live up to expectations, we know about it...and we fix it! It is another layer of hospitality that our entire company has bought into. The unique part of SevenRooms is the ability to customize its use. Our company has found creative functionality that enhances a guest’s overall experience.

Pros: Ability to provide a more customized experience for our valuable guests.

Cons: TripleSeat integration comes with major limitations for us. Triple seat is forcing our hand to lock tables that we simply can’t do operationally for many reasons. Currently unable to use right now.

Operations usage

Translate with Google Reviewed on 7/23/2018
Prashant P.
Assistant Restaurant Manager
Hospitality, 501-1,000 Employees
Used the Software for: 1+ year
Reviewer Source 
Source: asdf
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Amazing experience so far

Pros: Ease of use and communication within the team

Cons: No feature of capturing guest name who are staying in the hotel

Read More Reviews