SevenRooms

SevenRooms


Who Uses This Software?

Restaurants, nightclubs, hotels, pools, lounges and bars.


Average Ratings

4 reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service
  • 5 / 5
    Features
  • 5 / 5
    Value for Money

Product Details

  • Free Version
    No
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    In Person
    Live Online
    Documentation
  • Support
    24/7 (Live Rep)
    Business Hours
    Online

Vendor Details

  • SevenRooms
  • https://www.sevenrooms.com/
  • Founded 2011

About This Software

SevenRooms is a platform for hospitality operators to acquire, engage and understand their guests. Founded in 2011 in New York, the reservation, seating and guest management software offers operators the ability to drive reservations across multiple marketing channels, personalize guest experience online and offline, re-engage guests to drive repeat visits and move business forward through actionable insights. Present in 100+ cities worldwide serving premier dining, hotel and nightlife clients.


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SevenRooms Features

Vendor has not completed this information.

  • Activities Booking
  • Booking Notes
  • CRM
  • Guest Management
  • Multiple Rate Plans
  • Online Booking
  • Payment Processing
  • Promotions Management
  • Revenue Management
  • Single / Group Reservations
  • Third Party Booking

SevenRooms Most Helpful Reviews

Game Changer

  Translate with Google
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: SevenRooms has played a major role in our recovery program with our customers. If a guest has an experience that did not live up to expectations, we know about it...and we fix it! It is another layer of hospitality that our entire company has bought into. The unique part of SevenRooms is the ability to customize its use. Our company has found creative functionality that enhances a guest’s overall experience.

Pros: Ability to provide a more customized experience for our valuable guests.

Cons: TripleSeat integration comes with major limitations for us. Triple seat is forcing our hand to lock tables that we simply can’t do operationally for many reasons. Currently unable to use right now.

Operations usage

  Translate with Google
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Amazing experience so far

Pros: Ease of use and communication within the team

Cons: No feature of capturing guest name who are staying in the hotel