---
description: Tudo sobre WebPunch: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: WebPunch - Preço, avaliações e classificação - Capterra Brasil 2026
---

Breadcrumb: [Home](/) > [Software de Gestão de Reputação](/directory/30750/reputation-management/software) > [WebPunch](/software/165879/online-monitoring)

# WebPunch

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> Eliminando a concorrência a cada avaliação.
> 
> Conclusão: 34 usuários atribuíram a nota **4.9/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Resumo

### Quem usa o WebPunch?

A equipe é como médicos da saúde da reputação online e os pacientes são como a equipe de natação feminina da Alemanha Oriental de 1976.  Procure isso no Google.

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.9/5** | 34 Avaliações |
| Praticidade | 4.8/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.9/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.8/5 | Com base em avaliações gerais |
| Recursos | 4.9/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 100% | (10/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: WebPunch

## Contexto comercial

- **Público-alvo**: 11–50, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Países disponíveis**: Estados Unidos

## Recursos

- Análise de sentimentos
- Gestão de campanhas
- Gestão de respostas
- Monitoramento de revisões
- Notificação de avaliações
- Painel
- Solicitação de avaliação

## Opções de suporte

- Email/Help Desk
- Suporte por telefone
- Bate-papo

## Category

- [Software de Gestão de Reputação](https://www.capterra.com.br/directory/30750/reputation-management/software)

## Categorias relacionadas

- [Software de Gestão de Reputação](https://www.capterra.com.br/directory/30750/reputation-management/software)
- [Software de Gestão de Reviews e Avaliações Online](https://www.capterra.com.br/directory/31024/review-management/software)

## Alternativas

1. [Trustpilot](https://www.capterra.com.br/software/169618/trustpilot) — 4.5/5 (1202 reviews)
2. [Birdeye](https://www.capterra.com.br/software/152997/birdeye) — 4.7/5 (702 reviews)
3. [GiveMe5.ai](https://www.capterra.com.br/software/207396/GiveMe5-ai) — 4.7/5 (86 reviews)
4. [Swell](https://www.capterra.com.br/software/172802/swell) — 4.6/5 (355 reviews)
5. [Okendo](https://www.capterra.com.br/software/176189/okendo) — 4.9/5 (223 reviews)

## Avaliações

### "WebPunch has made managing my reviews a breeze\!  I highly recommend them\!" — 5.0/5

> **Tiffiny** | *27 de abril de 2018* | Serviços ao consumidor | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: The ease of use of the website and access to reports.  The reports are easy to read and understand.  The format of is appealing and clear.  The team behind the software is excellent.
> 
> **Desvantagens**: I would only suggest being able to print reveiws - create printer friendly view of the reviews so that I can share with my team without have to produce a boring Xcel spreadsheet.

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### "Great site\!" — 5.0/5

> **Christina** | *11 de abril de 2025* | 2128 | Taxa de recomendação: 3.0/10
> 
> **Vantagens**: It’s a great tool to see how our consumers feel about our product without any negatives.
> 
> **Desvantagens**: It doesn’t always track the people who write the reviews to our product.
> 
> I really enjoy webpunch because it gives us the insider perspective of the consumer/ members and how they really feel about us and what ways we can improve as a company.

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### "Even using a PC interface isn't very intuitive." — 3.0/5

> **Ted** | *28 de abril de 2018*
> 
> **Vantagens**: A lot of information is available to users of this software that we didn't have with our previous vendor
> 
> **Desvantagens**: Doesn't work on mobile devices. It also is Not very intuitive even when loaded on laptop or desktop computer

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### "Excellent Partner" — 5.0/5

> **Avaliador Verificado** | *19 de abril de 2018* | Serviços ao consumidor
> 
> **Vantagens**: The thing(s) I like most about working with WebPunch is their customer support and their forward-thinking mindset. WebPunch consistently goes above and beyond my expectations in all that they do, and on top of that, they're always on the cutting edge of technology with their platform offerings.
> 
> **Desvantagens**: At the corporate level, I don't have the same experience with the software our franchisees do so I can't speak for everyone, but my experience with the software has always been on point.

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### "Web Punch has been instrumental in managing our online reputaion\!" — 5.0/5

> **Nolan** | *20 de abril de 2018* | Automotivo | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Web Punch allows us to focus on our business instead of worrying about our online presence. We know that Web Punch will let us know when we have both a positive or negative review and always aids in a response. Our account manager, is the best\! She is quick to respond and always on point\!
> 
> **Desvantagens**: We really don't have any cons with the software\! Web Punch has been key in keeping our online reputation top notch\!
> 
> Ease of keeping our online reputation top notch\! Easy monitoring of our online presence without us having to constantly monitor.

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## Links

- [Ver em Capterra](https://www.capterra.com.br/software/165879/online-monitoring)

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