by JPY

0 reviews

Who Uses This Software?

Any company of between 5 - 50 employees. Companies with multiple employees involved in multiple threads of conversation using traditional channels (e-mail and VoiP).

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money

Product Details

  • Starting Price $30/month
  • Pricing Details Threads pricing is based upon storage, not the number of users.
  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
  • Training In Person
  • Support Business Hours

Vendor Details

  • JPY
  • Founded 1990

About Threads

Threads is a multi-channel collaborative inbox for emails and phone calls. Communications are intelligently organised by contact, company and project ensuring that anyone in your organisation can find information they need quickly. Threads has the power to unlock information contained in phone calls by applying speech recognition software making them searchable and reducing review time. Our pricing is simple and you only pay for storage used not the number of users. Try Threads free today.

Threads Features

  • Case Analytics
  • Compliance Management
  • Discussion Threads
  • Document Indexing
  • Document Tracking
  • Full Text Extraction
  • Keyword Search
  • Metadata Extraction
  • Topic Clustering
  • Data Recovery
  • Email Archiving
  • Email Monitoring
  • Queue Manager
  • Response Management
  • Routing
  • Shared Inboxes
  • Signature Management
  • Spam Blocker
  • Whitelisting / Blacklisting