--- description: Tudo sobre ShipBob: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ShipBob - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Sistemas de Expedição](/directory/30104/shipping/software) > [ShipBob](/software/166529/shipbob) # ShipBob Canonical: https://www.capterra.com.br/software/166529/shipbob Página: 1 / 6\ Próximo: [Próxima página](https://www.capterra.com.br/software/166529/shipbob?page=2) > O ShipBob fornece remessas e logística no dia seguinte e em dois dias para marcas de comércio eletrônico em rápido crescimento por meio de software e centros de atendimento distribuídos. > > Conclusão: 107 usuários atribuíram a nota **3.6/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o ShipBob? O ShipBob fornece serviços de entrega e atendimento para empresas de comércio eletrônico. Uma solução de atendimento dimensionável e fácil de usar que ajuda as empresas de comércio eletrônico a realizar logística em escala no nível da Amazon. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **3.6/5** | 107 Avaliações | | Praticidade | 3.9/5 | Com base em avaliações gerais | | Suporte ao cliente | 3.6/5 | Com base em avaliações gerais | | Relação qualidade/preço | 3.4/5 | Com base em avaliações gerais | | Recursos | 3.7/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 60% | (6/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: ShipBob - **Localização**: Chicago, EUA - **Fundada**: 2014 ## Contexto comercial - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Países disponíveis**: Alemanha, Austrália, Canadá, Estados Unidos, França, Irlanda, Nova Zelândia, Países Baixos, Polônia, Reino Unido ## Recursos - Alertas/notificações - Atendimento do pedido - Barcode/Ticket Scanning - Cobrança e faturamento - Controle de estoque - Cálculo do preço de envio - Envio aéreo - Etiquetas de remessas - Gerenciamento de faturas - Gerenciamento de pedidos de compra - Gestão 3PL - Gestão de armazéns - Gestão de comércio eletrônico - Gestão de devoluções - Gestão de entrega - Gestão de estoques - Gestão de importação/exportação - Gestão de pedidos - Gestão de remessas - Gestão de renovações de pedidos - Painel de atividades - Previsão - Rastreamento de entrega - Rastreamento de estoque - Rastreamento de pedidos - Rastreamento de remessas - Real-Time Data - Real-Time Updates - Relatórios e análise de dados - Third-Party Integrations - Transporte terrestre - Várias localizações ## Integrações (72 no total) - Adobe Commerce - AfterShip - Airwallex - Attentive - Avalara - BigCommerce - Brightpearl - Brijj - CartHook - ChannelEngine - Cin7 Omni - Cymbio - EasyPost - EcoCart - Extensiv Integration Manager ... e mais 57 integrações ## Opções de suporte - Email/Help Desk - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas de Expedição](https://www.capterra.com.br/directory/30104/shipping/software) ## Categorias relacionadas - [Sistemas de Expedição](https://www.capterra.com.br/directory/30104/shipping/software) - [Software de Gerenciamento de Pedidos](https://www.capterra.com.br/directory/30225/order-management/software) - [Software de Gestão de Armazéns](https://www.capterra.com.br/directory/30005/warehouse-management/software) - [Software de Gestão de Cadeia de Abastecimento](https://www.capterra.com.br/directory/4/supply-chain-management/software) - [Sistema de Gestão de Estoque](https://www.capterra.com.br/directory/30006/inventory-management/software) ## Alternativas 1. [Fishbowl](https://www.capterra.com.br/software/123794/fishbowl) — 4.2/5 (1129 reviews) 2. [Easyship](https://www.capterra.com.br/software/170399/easyship) — 4.4/5 (284 reviews) 3. [ShipStation](https://www.capterra.com.br/software/155621/shipstation) — 4.6/5 (960 reviews) 4. [Stamps.com](https://www.capterra.com.br/software/90069/stamps-com) — 4.4/5 (921 reviews) 5. [NetSuite](https://www.capterra.com.br/software/135757/netsuite) — 4.2/5 (2062 reviews) ## Avaliações ### "Fast and accurate 3PL" — 5.0/5 > **Charlotte** | *27 de julho de 2026* | Suprimentos e equipamentos para empresas | Taxa de recomendação: 10.0/10 > > **Vantagens**: We used ShipBob for a year for inventory management and 3PL services before relocating our company to Texas. They were ridiculously fast and accurate with shipping. > > **Desvantagens**: Costs ran higher than managing fulfillment in-house, and we ran into some challenges integrating with NetSuite. > > I'd recommend ShipBob to any business that isn't interested in or capable of managing its own fulfillment. ----- ### "Overall Thoughts About ShipBob Experience" — 5.0/5 > **Jazmen** | *18 de setembro de 2019* | Bens de consumo | Taxa de recomendação: 8.0/10 > > **Vantagens**: User friendly software. Customer support is reliable \& transparent. > > **Desvantagens**: Sometimes the response is slow with loading pages. > > I have been in partnership with ShipBob for 2 years now. Overall my experience has been a positive one. There have been hiccups throughout the years but what I appreciate about ShipBob the most is that they’re always willing to correct any mishaps. ----- ### "Ok Tech, terrible fulfilment and support processes" — 1.0/5 > **Avaliador Verificado** | *20 de julho de 2026* | Varejistas | Taxa de recomendação: 1.0/10 > > **Vantagens**: ShipBob provides a user-friendly dashboard, useful integrations with e-commerce platforms, and access to multiple fulfilment centres. Order tracking, inventory visibility, and shipping label management are generally straightforward. The platform has the potential to be a strong solution for growing international businesses. > > **Desvantagens**: The biggest issue has been inconsistent operational execution. We have experienced delayed receiving, inventory that could not be located, slow internal transfers, and a lack of urgency when ShipBob has made an error. Customer support often relies heavily on false service-level agreements (they start and stop the clock whenever suits them - delusion), even when the issue has been caused internally and is materially affecting sales and customers. Escalations can involve repeated scripted apologies but limited ownership, clear timelines, or proactive communication. Inventory receiving and warehouse communication need significant improvement. When stock is delayed or misplaced, the merchant is left repeatedly following up while orders, revenue, and customer relationships are affected. Considering the overall cost of the service, the level of accountability and support has not consistently represented good value for money. > > ShipBob has a good technology platform and fulfilment network, but our experience has been undermined by operational problems and inconsistent support. The system is relatively easy to learn, and the dashboard makes it convenient to manage orders, inventory, and shipments. However, fulfilment software is only valuable when the physical warehouse operations are reliable. We have experienced serious receiving delays, inventory issues, and poor communication during urgent situations. When errors occur, it can be difficult to find someone who will take direct ownership and drive the matter through to resolution. Too often, the response has focused on standard timelines rather than the commercial impact on our business. ShipBob could be a strong fulfilment partner, but it needs better warehouse controls, faster escalation procedures, clearer communication, and greater accountability when service failures occur. ----- ### "Great platform for those starting with fulfillment" — 5.0/5 > **Louisa** | *26 de agosto de 2019* | E-Learning | Taxa de recomendação: 10.0/10 > > **Vantagens**: The dashboard is easy to use. Customer service is great and answers all of my questions quickly. > > **Desvantagens**: Order and product pages load slowly. I've had issues with posters getting damaged in shipping. > > Shipbob was a great and budget-friendly resource for my company's needs. We needed a fulfillment center that was easy to work with and didn't have too many requirements around how to package items for shipping. Shipping rates are fair and support is always willing to audit our orders for any discrepancies. I only have positive things to say about Shipbob and recommend them for any company who's looking for a fulfillment center. ----- ### "Great Software for my small business." — 5.0/5 > **Bridgette** | *20 de outubro de 2025* | Varejistas | Taxa de recomendação: 10.0/10 > > **Vantagens**: This software did not have much of a learning curve. I began using this software to increase speed in order shipping and improve my inventory management. I found this software was perfect for those issues. The value for money is great as compared to others I have used. I did not experience any bugs or issues. The customer support was great and attentive. > > **Desvantagens**: At this time, I cannot think of anything negative in regards to ShipBob. The software was beneficial to my small business and getting orders processed and delivered. ----- Página: 1 / 6\ Próximo: [Próxima página](https://www.capterra.com.br/software/166529/shipbob?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/166529/shipbob) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados