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Conheça Text Request

O Text Request é um serviço de mensagens de texto on-line para empresas, independentemente se você está apenas iniciando o marketing por SMS ou se deseja ir para o próximo nível. Em um painel compartilhado, vários usuários podem fazer login em qualquer dispositivo para enviar promoções, solicitar críticas, lembretes de compromissos por texto, até gerar leads e muito mais usando o número comercial atual. Visite o site para começar a enviar mensagens de texto hoje.

Quem usa Text Request?

Empresas que precisam de uma maneira melhor de se conectar.

Text Request Software - 1
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Está em dúvida sobre o Text Request? Compare com uma alternativa popular

Text Request

Text Request

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As barras de classificação verdes mostram o produto vencedor com base na nota média e no número de avaliações.

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Avaliações do Text Request

Pontuação média

Geral
4,6
Praticidade
4,5
Atendimento ao cliente
4,6
Recursos
4,4
Relação qualidade/preço
4,5

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontre avaliações segundo pontuações

5
70%
4
22%
3
7%
2
1%
1
1%
Ben
Ben
Marketing and Communications Specialist, EUA
Usuário do LinkedIn Verificado
Imobiliárias, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Simple Solution for GREAT Communication

5,0 há 2 meses Novo

Comentários: Overall, I am very pleased with Text Request and the variety of features they provide to enhance our communication with clients and team members!

Vantagens:

Text Request is simple to use and allows us to view our messages from multiple screens

Desvantagens:

We have had some issue implementing the SMS chat feature into our website and that is frustrating

Resposta do Text Request

há 2 meses

Thank you for leaving us a review. If you are still having issues with the SMS Chat widget, please reach out to [email protected]

Rick
General Manager, Canadá
Petróleo e energia, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Great Messaging Application

4,0 há 2 meses Novo

Comentários: Our experience has been great. I recommended it to our sister company and they are using it now as well. There was an issue at first because the device we ported over was an apple iPhone and the iMessage was causing a problem, but the tech team figured it out and we were set. We had the same issue with Textel, but their tech team could not figure it out.

Vantagens:

I like the ease of use and the ability to use on your desktop and phone is fantastic!

Desvantagens:

It glitches sometimes. I hit send on a message and I get an error that says failed to send. I have to hit send again and it will go. This does not happen all the time, but it can be annoying.

Resposta do Text Request

há 2 meses

Rick, thank you for leaving us a review. So glad you switched to Text Request

Stephanie
Owner, EUA
Automotivo, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Don't use if you want to get alerted of incoming messages

3,0 há 2 meses Novo

Comentários: We really enjoyed Text Request for the first six months ago. Without the ability to be notified of incoming messages, it is almost useless to us. We might as well buy a cell phone and have the texts sent to that number, but I don't have the time or energy to cancel and start all over again.

Vantagens:

We like the basic functions and love the templates for similar texts that we send over and over.

Desvantagens:

Text Request used to alert us of incoming messages but that function stopped working. Obviously we need to know when we have new texts coming in! We were told they were working on a solution, but that was months ago. They suggested we "escalate" messages meaning we set a time (we chose 5 minutes) and after that time, Text Request will send a message to my personal phone letting me know that we have an incoming message that is over 5 minutes old. Having messages sent to my personal cell defeats the purpose of an app on our computer that we can all share.

Resposta do Text Request

há 2 meses

Stephanie, thank you for leaving this detailed review. Sorry to hear that the notifications aren't working properly for you. I've sent Support this review. If you reach out to them at [email protected] We will investigate again and get you a full resolution.

Gage
Customer Care Specialist, EUA
Consultório médico, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Text Request Makes Transitions From Other Platforms Easy

5,0 há 2 meses Novo

Comentários: My experience has been very positive! I enjoy Text Request more than I did with the previous platform that we utilized. I truthfully don't have much to complain about.

Vantagens:

I really enjoyed that Text Request allowed us to transfer our contacts from our previous texting platform. It helped us maintain clear communication with each of our clientele. Their group messaging function is also very useful, and I'm thankful that there are safeguards that it presents to us for use in avoiding group messages to patients from being marked as spam.

Desvantagens:

There aren't many complaints that I have about their services, but sometimes I notice that my text conversation with a contact does not appear within the "Conversations" tab when I search for them by phone number. Instead, I have to find their contact in the "Contacts" tab and then be redirected to my ongoing conversation with them from there. It happens very rarely, but it does slow down our communication processes when we do encounter a hiccup like this.

Resposta do Text Request

há 2 meses

Gage, thank you for this awesome review. we love making sure our users' texts get delivered. Please reach out to [email protected] to talk about having to restart the app/

Mac
Water Treatment Manager, EUA
Serviços ao consumidor, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Serves our purpose

4,0 há 2 meses Novo

Comentários: Very good overall. Very prompt in responding to questions and assitance requests.

Vantagens:

Very simple to use. We migrated from ZipWhip and Text Request was very similar.

Desvantagens:

Our company uses Text Request to notify our customers of upcoming delivery of products for which they have signed up. Periodically, and on the first text message, an automatic "Text STOP to opt-out" message is added to our text. Our customers are frequently confused thinking it is an opt-out of our delivery. Text request says they cannot change the message by adding to opt-out of receiving texts. We've lost several contacts.

Resposta do Text Request

há 2 meses

Mac, thank you for this review. please contact [email protected] if you'd like them to look into any options.