15 anos ajudando empresas brasileiras
a escolherem o melhor software

Conheça Samsara

Simplifique as operações e reduza custos com a plataforma tudo-em-um Samsara para gestão de frota. O rastreamento por GPS em tempo real mostra os veículos em tempo real e se alia a relatórios avançados para que você possa planejar melhores rotas, despachar motoristas de última hora e compartilhar estimativas de tempo precisas com os clientes. Com câmeras no veículo integradas, pontuações de segurança do motorista e alertas automáticos para excesso de velocidade, marcha lenta e cercas geográficas, o Samsara ajuda a proteger negócios e ativos. O Samsara é um ELD aprovado pela FMCSA.

Quem usa Samsara?

Frotas de todos os tamanhos e de todos os tipos de setor usam o Samsara para simplificar as operações e reduzir custos.

Samsara Software - 1
Samsara Software - 2
Samsara Software - 3
Samsara Software - 4

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Avaliações do Samsara

Pontuação média

Geral
4,2
Praticidade
4,2
Atendimento ao cliente
4,0
Recursos
4,0
Relação qualidade/preço
3,9

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontre avaliações segundo pontuações

5
62%
4
19%
3
5%
2
2%
1
12%
Ryan
Ryan
Senior Executive Administrator, EUA
Usuário do LinkedIn Verificado
Automotivo, 51–200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Great product for the price

5,0 há 7 meses

Comentários: We have had verizon, gps insite and now leaving azuga. Samsara has blown all of these out the water. The AI Camera system is great with it customization of levels of triggers. The previous systems had lots of false flags. With previous systems we struggled to get video from accidents which lead to leaving other platforms.

Vantagens:

- Features - AI Cameras - Simple AI Driver Assignments - Coaching Drivers - Accurate GPS System that works

Desvantagens:

- higher price - I can't really think of any cons right now

Tamsen
DOT Safety Supervisor, EUA
Transporte rodoviário e ferroviário, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

6 yrs with Samsara

5,0 há 2 meses Novo

Comentários: They have very good response time on their customer service and. My drivers are not waiting for hours to talk with somebody on a problem. If it's a problem that is not resolved immediately they are quick to move it up the food chain and get the problem or issue solved. The thing I am not happy with is talking to someone in a foreign country.. when I get someone with a heavy accent I usually hang up and start over and hope for a better outcome. I can't understand them they can't understand me.

Vantagens:

The hotspot and electronic logging device makes it very easy for our drivers to connect to any vehicles. Our drivers do a lot of slips leading and are not assigned to a specific truck. How easy it was for our drivers to change over to samsara it was a very simplistic system for them to learn and they caught on very quickly. Very few driver complaints and when there is one it's resolved quickly.

Desvantagens:

The extensive amount of new things they bring into the program make it almost impossible to keep up. It can be overwhelming for a company that has only one staff member for the safety department. There are a lot of things they offer that you just do not even have time to learn or utilize. I would prefer to be a little more simplistic.

Matt
Manager, EUA
Transporte rodoviário e ferroviário, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

DO NOT USE SAMSARA USE A DIFFERENT PLATFORM

1,0 mês passado Novo

Comentários: We, as a company were introduced to Samsara and the product is good and the price WAS good. The initial pricing for the investment equipment is extremely high for what the product really is. We were sold a product and were told to use the Samsara system and see how we like it. We did just that. FOUR YEARS later they decided as a company to tell the customers that were sold their product at their price that they made a mistake and have to increase the bill by $4,000 annually or they will shut the features off that were promised initially at the cost we paid for four years. Their sales team sold a product, platform, and features at a price and now they want more per year. STAY AWAY FROM SAMSARA. They state that it was a mistake by their sales team. Their mistake their misleading sales pitch their people set up the account and put all the features in for these companies. They refuse to own their mistake and make it right. They even went as far as to say we are sorry but there are many customers that are affected and we don't care if we lose customers. HORRIBLE CUSTOMER RETENTION PRACTICE.

Vantagens:

Their equipment is good, The Installation is easy, The platform is good, Everything is good. They will raise your bill for the promises that they sold. THEY WILL TELL YOU THAT YOU WILL GET FEATURES TO GET YOU IN THE DOOR AND THEN TURN THEM OFF FOUR YEARS LATER UNLESS YOU PAY $4000.00 MORE PER YEAR BEWARE.

Desvantagens:

Their pricing used to be good. But now they are jumping up the pricing. THEY WILL TELL YOU THAT YOU WILL GET FEATURES TO GET YOU IN THE DOOR AND THEN TURN THEM OFF FOUR YEARS LATER UNLESS YOU PAY $4000.00 MORE PER YEAR BEWARE.

Resposta do Samsara

há 2 semanas

Matt, we appreciate your feedback and are very sorry about the experience you've had. We have forwarded your feedback to the appropriate teams.

Randy
Director Corporate Operations, EUA
Transporte rodoviário e ferroviário, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Customer for 5 years - good reliable system

4,0 há 2 meses

Vantagens:

Liked the way the camera images could be remotely retrieved and the plug and play install of the ELD

Desvantagens:

Has some connectivity issues with some older trucks and brand new trucks with the VG34

Alejandra
Dispatcher, EUA
Transporte rodoviário e ferroviário, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Overall, Amazing Logbook!

4,0 mês passado Novo

Comentários: My overall experience with Samsara has been very favorable. As I mentioned before, they provide great service with their products. Very few times have we had issues, but when we do a ticket is created and solved promptly. I would definitely recommend this product to other carriers.

Vantagens:

I like that we are able to share this live tracking, including what day & what time the link expires. It's also very simple to use, it gives me a breakdown as to fuel, miles per state, etc. There is lots of good features it has in our favor.

Desvantagens:

I don't like the fact that the HOS change randomly. One minute my driver can have 1 hour left, and the next minute he has no HOS left.. It sometimes is hard to know exactly how many HOS driver actually has