--- description: Tudo sobre Samsara: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Samsara - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Sistemas de Gestão de Frotas](/directory/20007/fleet-management/software) > [Samsara](/software/167543/samsara-for-fleets-0-00-6-23) # Samsara Canonical: https://www.capterra.com.br/software/167543/samsara-for-fleets-0-00-6-23 Página: 1 / 39\ Próximo: [Próxima página](https://www.capterra.com.br/software/167543/samsara-for-fleets-0-00-6-23?page=2) > Simplifique as operações da frota e reduza os custos com a plataforma tudo-em-um Samsara para rastreamento de GPS, segurança, conformidade com ELD e muito mais. > > Conclusão: 944 usuários atribuíram a nota **4.5/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Samsara? Frotas de todos os tamanhos e de todos os tipos de setor usam o Samsara para simplificar as operações e reduzir custos. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.5/5** | 944 Avaliações | | Praticidade | 4.5/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.2/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.3/5 | Com base em avaliações gerais | | Recursos | 4.4/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Samsara - **Localização**: San Francisco, EUA - **Fundada**: 2015 ## Contexto comercial - **Modelo de preços**: (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, espanhol, francês, holandês, inglês, italiano, polonês, português, romeno, tcheco - **Países disponíveis**: Alemanha, Bélgica, Canadá, Estados Unidos, França, Luxemburgo, México, Países Baixos, Reino Unido, Suíça, Áustria ## Recursos - Acesso para Celular - Agendamento - Agendamento de manutenção - Alertas/notificações - Arrastar e soltar - Banco de dados do cliente - Contabilidade - Controle de reparações - Código de barras/RFID - For Freight Operations - Geofencing - Gerenciamento de documentos - Gestão da comunicação - Gestão da manutenção - Gestão da segurança - Gestão de clientes - Gestão de combustível - Gestão de condutores - Gestão de custo de combustível - Gestão de expedição - Gestão de frotas - Gestão de funcionários - Gestão de operadoras - Gestão de remessas - Gestão de restituições - Gestão de transportes - Gestão de veículos - Gestão técnica - Histórico de atendimento - Indicadores de desempenho - Informação do veículo - Localização do motorista em tempo real - Orçamentos/estimativas - Otimização de itinerários - Rastreamento de combustível - Rastreamento de pedidos - Rastreamento de recursos - Rastreamento de remessas - Rastreamento de veículos - Real-Time Data - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Registro de auditoria - Registros do condutor - Relatórios e análise de dados - Relatórios personalizáveis - Roteamento - Third-Party Integrations - Visualização de dados ... e mais 12 recursos ## Integrações (101 no total) - ADP HR Assist - ADP Workforce Now - AMCS - AUTOsist - Apache Kafka - Aptean Routing & Scheduling Paragon Edition - ArcGIS - Arrivy Field Service Management - AssetWorks - Avaal Freight Management (AFM) - Axis TMS - Axon Trucking Software - B2W Maintain - BeyondTrucks - Bluedot ... e mais 86 integrações ## Opções de suporte - Email/Help Desk - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas de Gestão de Frotas](https://www.capterra.com.br/directory/20007/fleet-management/software) ## Categorias relacionadas - [Sistemas de Gestão de Frotas](https://www.capterra.com.br/directory/20007/fleet-management/software) - [Sistemas para Transportadora](https://www.capterra.com.br/directory/30085/trucking/software) - [Sistemas de Manutenção de Frotas](https://www.capterra.com.br/directory/30776/fleet-maintenance/software) - [Software para Expedição Logística](https://www.capterra.com.br/directory/10048/transportation-dispatch/software) - [Sistemas de Gestão de Transportes](https://www.capterra.com.br/directory/30820/transportation-management/software) ## Alternativas 1. 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[ClearPathGPS](https://www.capterra.com.br/software/152816/clearpathgps) — 4.9/5 (211 reviews) ## Avaliações ### "Samsara allows to utilize many of our functions in one app and integrates with others" — 5.0/5 > **Nicholas** | *26 de fevereiro de 2026* | Transporte rodoviário e ferroviário | Taxa de recomendação: 10.0/10 > > **Vantagens**: Samsara allows us to track our fleet and mileage and use that information for safety, IFTA, HOS, and other essential functions, all in one place. > > **Desvantagens**: The new AI integration has not been a big help to our services, and I feel like is a distraction when navigating the platform. > > I came into Samsara having to take over from someone who suddenly left the company. Thanks to Samsara's customer support and training, I was brought up to speed very quickly on the platform and its functions. ----- ### "A trusted partner for promoting vehicle and driver safety" — 5.0/5 > **Jeff** | *6 de fevereiro de 2026* | Serviços ao consumidor | Taxa de recomendação: 9.0/10 > > **Vantagens**: Samsara offers a very comprehensive vehicle safety management system combining reliable GPS tracking capabilities with AI-powered and assisted driver monitoring capabilities to help keep drivers safe in the moment and reduce accident risks. The equipment is durable, fast, and provides audio minders to drivers when they are demonstrating negative behaviors (ex: looking at their cell phones, speeding, not wearing a seatbelt, etc.). The dashboard for tracking vehicles across numerous states and geographical regions is very user-friendly. Recorded date from accidents or near-miss events can be easily obtained and is helpful for training and liability purposes. Lastly, the enhanced monitoring components help track vehicle health telematics like engine hours, battery effectiveness, and mileage. Samsara integrates well with our fuel card program and our Fleet Management system to help keep track of fuel economy and spend, and minders for preventative and periodic maintenance. > > **Desvantagens**: On occasion, we have had lapses in the availability of video data from key events, and this has made it harder to settle accident cases. Whether these lapses were caused by tech issues or internal errors is still not clear. The customer and tech support divisions are typically very responsive, but in some cases, they are slow to reply or initiate support efforts. I believe this is partly due to the timezone difference between Samsara and my company. I will say that whenever we have had an issue that we deemed serious enough to escalate to higher levels of support, they have been very responsive. > > Overall, they have provided a great service to our fleet, and we see value in continuing our partnership. ----- ### "HORRIBLE customer service" — 1.0/5 > **John** | *30 de maio de 2025* | Segurança de rede e informática | Taxa de recomendação: 0.0/10 > > **Vantagens**: The software is a good platform, but their customer service is terrible. I will emphasize again that the customer service is terrible. > > **Desvantagens**: Terrible customer service; they renew contracts without notifying me. They refused to review my account when I mentioned, "I think I am being overcharged." I keep getting the runaround. > > Avoid using this company; when they do respond, you'll only receive the run-around, unless it’s a salesperson trying to sign you up. ----- ### "Best in market, but could use a couple of improvements in customer service" — 5.0/5 > **Jay** | *19 de fevereiro de 2026* | Transporte rodoviário e ferroviário | Taxa de recomendação: 8.0/10 > > **Vantagens**: Ease of setup/installation Great Interface - we evaluated several options and none have as nice of a user interface Truck Diagnostics - Get alerts and can see truck codes as they happen. So we can get drivers to a shop and most times have the issues diagnosed. Video footage has cleared our liability from several accidents. Reporting is good - but with all the information they collect it needs to be better. Driver - ease of use - drivers aren't the most tech savvy and we haven't had any drivers have any trouble navigate the app. > > **Desvantagens**: Samsara is a premium price - it gets expensive for small fleets - but the biggest issue is that they continue to come out with features and want to nickel and dime for every feature. The product is already really expensive - quit nickel and diming your loyal customers. Camera Quality is just OK. It captures the major stuff, but you cannot read a license plate on a vehicle driving 10 feet in front of you. Renewals/Licensing - this has to be the worst process of my entire life. The need to fire everyone in this department and start over. It is brutal to try and renew licenses. Customer Service - we have a sales rep, but we need a customer service rep. If we have issues you email/call the help desk. Level 1 can NEVER help and it takes days to get an answer. It would be nice to have a customer service rep to assist with issues. > > Our experience with Samsara has been great. Overall it is a great ELD, easy to install, easy to use and very dispatch/driver friendly. I can't imagine there is a better overall product on the market. ----- ### "Samsara, the future of fleet safety and operations." — 5.0/5 > **Camden** | *16 de março de 2026* | Construção | Taxa de recomendação: 8.0/10 > > **Vantagens**: I appreciate that the Samsara system works with our auto integrate system by Fleetio. The Samsara Tracking, AI Camera, and Driver Report Card are all great tools and features. > > **Desvantagens**: The tape or adhesive used for the windshield camera mounting comes detached at times from the heat. Mechanics often disconnect the Samsara brain from the OBD port. Drivers often do not plug it back into the port which causes delays in receiving vehicle information. > > My overall experience with the Samsara Brain and AI camera has been good. My Safety Manager \[sensitive content hidden\] is the primary user for the system. He collects and provides the information he receives for the Samsara system. As our Fleet Manager we use the Fleetio system with the Samsara system. ----- Página: 1 / 39\ Próximo: [Próxima página](https://www.capterra.com.br/software/167543/samsara-for-fleets-0-00-6-23?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/167543/samsara-for-fleets-0-00-6-23) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Dados estruturados