--- description: Tudo sobre Reputation: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Reputation - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Ferramentas de Análise de Redes Sociais](/directory/31655/social-media-analytics-tools/software) > [Reputation](/software/167624/reputation-com) # Reputation Canonical: https://www.capterra.com.br/software/167624/reputation-com Página: 1 / 9\ Próximo: [Próxima página](https://www.capterra.com.br/software/167624/reputation-com?page=2) > Sistema de gestão de reputação na nuvem que permite às empresas supervisionar ou gerenciar classificações online e responder aos comentários dos clientes. > > Conclusão: 184 usuários atribuíram a nota **4.4/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.4/5** | 184 Avaliações | | Praticidade | 4.5/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.3/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.3/5 | Com base em avaliações gerais | | Recursos | 4.3/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Reputation.com - **Localização**: Redwood City, EUA ## Contexto comercial - **Público-alvo**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular) - **Idiomas**: alemão, francês, inglês - **Países disponíveis**: Alemanha, Canadá, Estados Unidos, França, Reino Unido, Índia ## Recursos - Agendamento de postagens - Análise da concorrência - Análise de dados visual - Análise de sentimentos - Análise de texto - Análise do público - Coleta de dados de multicanal - Coleta de respostas offline - Compartilhamento social - Distribuição de multicanal - Ferramentas de colaboração - Filtragem por palavras chave - Gerenciamento de SEO - Gerenciamento de comentários - Gerenciamento de comentários negativos - Gestão da reputação - Gestão de campanhas - Gestão de conteúdo - Gestão de experiência do cliente - Gestão de múltiplas contas - Gestão de pesquisas/enquetes - Gestão de respostas - Gestão do fluxo de trabalho - Hashtag Tracking - Importação/exportação de dados - Indicadores de desempenho - Integração de redes sociais - Marcação - Modelos personalizáveis - Monitoramento da concorrência - Monitoramento das redes sociais - Monitoramento de revisões - Múltiplas campanhas - Notificação de avaliações - Painel - Painel de atividades - Participação do cliente - Processamento de linguagem natural - Promoção social - Questionários e feedback - Rastreamento de engajamento - Rastreamento de palavras chave - Real-Time Notifications - Relatórios e estatística - Relatórios personalizáveis - Review Sharing - Solicitação de avaliação - Third-Party Integrations - Visualização de dados - Vários idiomas ... e mais 5 recursos ## Integrações (23 no total) - AdvancedMD EHR - Aline - CDK Global - Denim Social - DrChrono - Dynamics 365 - Entrata - Experity - HubSpot CRM - Meta for Business - Microsoft Power BI - Open Dental - RealPage - Rent Manager - ResMan ... e mais 8 integrações ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone ## Category - [Ferramentas de Análise de Redes Sociais](https://www.capterra.com.br/directory/31655/social-media-analytics-tools/software) ## Categorias relacionadas - [Ferramentas de Análise de Redes Sociais](https://www.capterra.com.br/directory/31655/social-media-analytics-tools/software) - [Software de Gestão de Reputação](https://www.capterra.com.br/directory/30750/reputation-management/software) - [Software de Experiência do Cliente](https://www.capterra.com.br/directory/30671/customer-experience/software) - [Ferramentas de Monitoramento de Redes Sociais](https://www.capterra.com.br/directory/31028/social-media-monitoring/software) - [Ferramentas de Pesquisa](https://www.capterra.com.br/directory/30092/survey/software) ## Alternativas 1. [Google Forms](https://www.capterra.com.br/software/176571/google-forms) — 4.7/5 (11378 reviews) 2. [SurveyMonkey](https://www.capterra.com.br/software/32728/surveymonkey) — 4.6/5 (10430 reviews) 3. [Sprout Social](https://www.capterra.com.br/software/121447/sprout-social) — 4.4/5 (606 reviews) 4. [Determ](https://www.capterra.com.br/software/154479/determ) — 4.4/5 (39 reviews) 5. [Birdeye](https://www.capterra.com.br/software/152997/birdeye) — 4.7/5 (703 reviews) ## Avaliações ### "Makes Social Media Reviews Very Easy to Track" — 4.0/5 > **Sherry** | *26 de abril de 2022* | Automotivo | Taxa de recomendação: 10.0/10 > > **Vantagens**: It's very easy to use and I love the email notifications when you get a review... especially a bad review. > > **Desvantagens**: Could have more analytics, but that's not a deal breaker. > > You can respond to reviews immediately, especially bad reviews. ----- ### "Reputation.com Makes the grade" — 5.0/5 > **Aurora** | *4 de julho de 2022* | Automotivo | Taxa de recomendação: 10.0/10 > > **Vantagens**: How it is organized, and how it helps me be more efficient by allowing me to manage all of my your social media activities easily, across all my locations, from a single platform. > > **Desvantagens**: Reputation.com is a very extensive product, so it can be overwhelming to learn it all at the adoption level. But as I used it more and more I have learned to make it my tools, and they have become invaluable\! The integration with all the platforms - had a couple of glitches with a couple of the Social Media platforms at the beginning, but its functionality and the support team made sure it all came together. ----- ### "Neutral" — 2.0/5 > **Tiffany** | *23 de setembro de 2019* | Imobiliárias | Taxa de recomendação: 5.0/10 > > **Vantagens**: I love the reporting aspects. I am very happy being able to pull metrics on reviews and surveys. This really helps us make changes and improvements within our company. The word cloud and key word summary are the two most important surveys I have and they are proven very useful. The review response feature has also been very helpful and saved us a lot of time. > > **Desvantagens**: It seems that the functionality breaks semi-often. When we put out a survey the results don't always come in for us to see them. The social media tools could be better. I would love to see a planning/grid option for Instagram. This would help us manage this better. Also, the set up process for our survey program was very taxing. Plus their help desk was not very proactive about fixing the product for us. It can take weeks to get a survey functioning properly. > > Dealing with accounting has been the worst experience I've ever had with any accounting team. I've been on this product for over a year now and not once have I received a correct invoice. The amount of time I've wasted going back with accounting is insane and they are not clear about what is wrong. ----- ### "Wonderful Product with Great Flexibility" — 4.0/5 > **Tyler** | *25 de março de 2022* | Publicidade e marketing | Taxa de recomendação: 8.0/10 > > **Vantagens**: I love the content library and user system\! This makes Reputation stand out from all the other third-party social media softwares. This has allowed us to truly create content that is easily accessible to all users to be able to share with their social media audience. Reputation is always ever-expanding and constantly implementing new features\! > > **Desvantagens**: The software can be glitchy every now and then, but overall this isn't such a detrimental issues. > > I have had amazing experiences with Reputation. Sometimes there can be some small quirks or glitches in the software, but the benefits have absolutely outweighed the negatives. I have had other social media management platforms reach out, but no one has yet been able to offer everything that Reputation has. ----- ### "A Solid Partner For Your Business" — 5.0/5 > **Matthew** | *23 de setembro de 2022* | Automotivo | Taxa de recomendação: 8.0/10 > > **Vantagens**: Reputation.com has been a part of our portfolio for 6+ years and has expanded across multiple rooftops over those years. It's an easy to use and understand platform that continues to update and evolve its offerings to include the latest relevant information to help you monitor and manage your online listings, customer sentiment and social media pages. > > **Desvantagens**: As they expand the platform, it's become very built out versus what it was just a few years ago. Moving around in the platform isn't as easy as it once was, but that's most likely due to user error and comfortability with new features. > > We've had a very positive experience with Reputation.com since inception. That is why we continue to open the door to new rooftops using this platform. It's easy to set-up, easy to use and they continue to look for progress with their platform. It's not a stale/static product by any stretch of the imagination. ----- Página: 1 / 9\ Próximo: [Próxima página](https://www.capterra.com.br/software/167624/reputation-com?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/167624/reputation-com) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Dados estruturados