--- description: Tudo sobre Bandwidth: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bandwidth - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Sistemas de Telefonia](/directory/30084/telephony/software) > [Bandwidth](/software/167939/bandwidth) # Bandwidth Canonical: https://www.capterra.com.br/software/167939/bandwidth Página: 1 / 7\ Próximo: [Próxima página](https://www.capterra.com.br/software/167939/bandwidth?page=2) > A Bandwidth fornece APIs que facilitam a incorporação de chamada de voz, mensagens de texto e acesso 911 a softwares e aplicativos. > > Conclusão: 131 usuários atribuíram a nota **4.5/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Bandwidth? A Bandwidth ajuda clientes de todos os portes a equipar aplicativos com chamadas de voz, rastreamento de chamadas, mensagens de texto e conectividade 9-1-1. As APIs e a rede de voz IP em todo o país são construídas visando o dimensionamento. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.5/5** | 131 Avaliações | | Praticidade | 4.5/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.6/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.4/5 | Com base em avaliações gerais | | Recursos | 4.4/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Bandwidth.com - **Localização**: Austin, EUA - **Fundada**: 2005 ## Contexto comercial - **Preço inicial**: US$ 0,35 - **Modelo de preços**: (Versão gratuita disponível) (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Países disponíveis**: Estados Unidos ## Recursos - Audio/Video Conferencing - Bate-papo/Mensagens instantâneas - Design de API - Entroncamento SIP - Filtro de chamadas - Gestão de call centers - Gravação de chamadas - IVR - Integração de telefonia por computador - Mensagens por voz - Monitoração de chamadas - Painel - Relatórios e análise de dados - Roteamento de chamadas - VoIP ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas de Telefonia](https://www.capterra.com.br/directory/30084/telephony/software) ## Categorias relacionadas - [Sistemas de Telefonia](https://www.capterra.com.br/directory/30084/telephony/software) - [Sistemas VoIP](https://www.capterra.com.br/directory/30940/voip/software) - [Software de Gestão de API](https://www.capterra.com.br/directory/31065/api-management/software) - [Software de Comunicação na Nuvem](https://www.capterra.com.br/directory/31362/cloud-communication-platform/software) ## Alternativas 1. [Microsoft Azure](https://www.capterra.com.br/software/16365/azure) — 4.6/5 (1947 reviews) 2. [Twilio](https://www.capterra.com.br/software/180158/twilio-communications-platform) — 4.4/5 (501 reviews) 3. [3CX](https://www.capterra.com.br/software/158704/3cx) — 4.4/5 (465 reviews) 4. [JustCall](https://www.capterra.com.br/software/157853/justcall) — 4.1/5 (223 reviews) 5. [Bitrix24](https://www.capterra.com.br/software/113540/bitrix24) — 4.2/5 (984 reviews) ## Avaliações ### "My Preferred Carrier" — 5.0/5 > **Brianda** | *22 de junho de 2018* | Software | Taxa de recomendação: 10.0/10 > > **Vantagens**: User-friendly which makes it time efficient and the Bandwidth team is wonderful to work with. The majority of our companies numbers are ported/ordered through Bandwidth because we have found this to be the best and easiest carrier to use. > > **Desvantagens**: The port tool will not tell you the carrier of a number if it is not portable. It also will not tell you the carrier of toll-free numbers or if they are on different RespOrgs before you submit them. > > I save a lot of time when I use the Bandwidth portal versus other carriers portals that I use. I would say on average to order a new number through Bandwidth versus other portals, it takes me half as much time. For submitting ports, I save even more time than that. ----- ### "Bandwidth.com Comes Highly Recommended" — 5.0/5 > **Dave** | *13 de junho de 2022* | Serviços e tecnologia da informação | Taxa de recomendação: 10.0/10 > > **Vantagens**: Its web based and makes self-management a breeze. > > **Desvantagens**: Having to create manual tickets for certain things like adding a trusted IP, but I understand its for security and allows their service to not be abused. > > Very satisfied with their service and responsiveness to any technical issue that arrises. ----- ### "Once great, not anymore." — 2.0/5 > **Russell** | *14 de novembro de 2024* | Serviços e tecnologia da informação | Taxa de recomendação: 3.0/10 > > **Vantagens**: Port triggering, SMS integration, fairly reliable. > > **Desvantagens**: Different dashboards and logins for support, account management, hidden add-ons for 10DLC mandates not made available automatically, 911 dashboard, support dashboard. > > Years ago they were great to work with, easy access to support by phone or email, helpful account reps that stayed on top of things and stayed in touch, competitive pricing, and innovative features. They have changes in the last 3 years and more so in the last year. Account reps are useless and elusive, some departments you simply can't work with directly or call, support is strictly by premade ticket with tons of required drop down options that often can't be crafted to have any relevance to your inquiry, and slow response on any inquiry. Apparently you can pay more now for the ability to call support, no grandfathering in for clients that have been with them a decade plus, and wasn't made aware of this by anyone other than the painful experience of many failed attempts of reaching support. The path they haphazardly forged providing 10DLC functionality and set moving target dates on blocking traffic was a nightmare, they didn't have it together on this, left hand didn't know what the right hand was doing and forget about the customer being in the know. It's a shame, they had a good thing going customer service wise. ----- ### "Efficient communication at low rates." — 4.0/5 > **Ruben** | *12 de julho de 2022* | Serviços e tecnologia da informação | Taxa de recomendação: 9.0/10 > > **Vantagens**: I like it because whenever I need to talk to colleagues in other cities I only have to request a number and I get it instantly. I have been able to assign numbers to employees who work together with me and we have been able to develop a very efficient collaborative work. > > **Desvantagens**: There is nothing I dislike about this platform. > > Bandwidth offers us a very efficient service with competitive rates, which is very important in a multi-office company like ours. It helps to maintain stable and prolonged conversations without interference and outages. ----- ### "Bandwidth customer support far exceeds their peers. They finish most requests in just a few hours." — 5.0/5 > **Marty** | *5 de junho de 2018* | Telecomunicações | Taxa de recomendação: 10.0/10 > > **Vantagens**: Ease of use stands out first. As a daily user I count on Bandwidth to point thousands of phone numbers to my customers correctly and route tens of thousands of calls daily. We use 5 SIP providers in our business and I choose Bandwidth as the primary carrier over all the others every time hands down. > > **Desvantagens**: There is nothing I don't like about Bandwidth. They have all the tools on their site I need to do my job efficiently. > > Worry free call routing. ----- Página: 1 / 7\ Próximo: [Próxima página](https://www.capterra.com.br/software/167939/bandwidth?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/167939/bandwidth) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados