by ManageEngine

4.5 / 5 17 reviews

Who Uses This Software?

Site24x7 is built for small and medium businesses, and caters to job functions that include the business owner/web app administrator, site reliability engineer, system administrator and IT manager.

Average Ratings

17 reviews
  • Overall 4.5 / 5
  • Ease of Use 4.5 / 5
  • Customer Service 4.5 / 5
  • Features 4 / 5
  • Value for Money 4 / 5

Product Details

  • Starting Price $9/month
  • Pricing Details Site24x7 provides the best value IT Monitoring solution to the users.
  • Free Version Yes
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
  • Support Business Hours

Vendor Details

  • ManageEngine
  • Founded 2006

About Site24x7

Site24x7 offers unified cloud monitoring for DevOps and IT operations and monitors the experience of real users accessing websites and applications from desktop and mobile devices. In-depth monitoring capabilities enable DevOps teams to monitor and troubleshoot applications, servers and network infrastructure, including private and public clouds. End-user experience monitoring is done from more than 90 locations across the world and various wireless carriers.

Site24x7 Features

  • Baseline Manager
  • Diagnostic Tools
  • Full Transaction Diagnostics
  • Performance Control
  • Resource Management
  • Root-Cause Diagnosis
  • Server Performance
  • Trace individual transactions
  • Chatbot
  • For Healthcare
  • For Sales
  • Multi-Languages
  • Predictive Analytics
  • Process/Workflow Automation
  • Virtual Personal Assistant (VPA)
Vendor has not completed this information.
  • Archiving
  • Audit Trails
  • Compliance Reporting
  • Consolidation
  • Data Visualization
  • Event Logs
  • Network Logs
  • Remediation
  • Syslogs
  • Thresholds
  • Web Logs
  • Bandwidth Monitoring
  • Baseline Manager
  • Diagnostic Tools
  • IP Address Monitoring
  • Internet Usage Monitoring
  • Real Time Analytics
  • Resource Management
  • SLA Monitoring
  • Server Monitoring
  • Uptime Monitoring
  • Web Traffic Reporting
  • CPU Monitoring
  • Credential Management
  • Database Servers
  • Email Monitoring
  • Event Logs
  • History Tracking
  • Patch Management
  • Scheduling
  • User Activity Monitoring
  • Virtual Machine Monitoring
  • Custom Survey URLs
  • Data Analysis Tools
  • Email Marketing
  • Mobile Survey
  • Offline Response Collection
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video
  • Availability Testing
  • Event Logs
  • Event-Based Notifications
  • FTP Monitoring
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Performance Metrics
  • Real Time Monitoring
  • Transaction Monitoring
  • Uptime Reporting

Site24x7 Most Helpful Reviews

site24x7 Perfect tool to monitor you environment

Translate with Google Reviewed on 11/21/2018
Maarten M.
Computer & Network Security, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Alerting with sms and telephone call world wide. good overview of what is going on in you environment.
clickpath monitoring of you websites. very powerfull, you can even upload your own services to monitor.
Perfect tool

Cons: When you get a phone call that a server of services is down. IT is some times hard to understand what the computer is saying. When you get the call in the middel of the night, is it's good that is starts by saying "this is site24x7 bla bla bla" but in the daytime is would be nice that the message is a little bit shorter and to the point.

Track almost every IT Asset

Translate with Google Reviewed on 12/5/2018
Selvakumar S.
Technical Team Lead
Information Technology & Services, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
4 / 5
Ease of Use
5 / 5
Features & Functionality
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Overall experience is good and you will be the first person to when the system is down before your client!, so that you can act quickly

Pros: Have used the same tool in 2010. When compare now and then, the features they have added is incredible.
Now i can track all most all our IT assets right from Windows server, IIS and externally hosted web applications. Even it has option to track AWS and Azure as well. When it comes to reports, what it surprised me is i have not even configured weekly report but they have consider the basic needs and it is configured out of the box and its in my inbox with complete up and down time. Availability/Up-time/Downtime report based on different location is a plus.

Cons: Configuring Network element is not easy as configuring WEB and Servers.It took little time to follow the instruction to configure.

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