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Truckers Helper
Conheça Truckers Helper
Todas as ferramentas necessárias para gerenciar seu negócio de caminhões. Software de caminhões para motoristas, proprietários/operadores e frotas.
Quem usa Truckers Helper?
Atendimento principalmente para pequenas frotas, com menos de 100 caminhões e especialização nas operações do tipo Mom/Pop.
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Avaliações do Truckers Helper
Good Product
Comentários: We use this product daily and outside of the report section this product is very good.
Vantagens:
Easy to use. Great accounting software.
Desvantagens:
Reports are not what the desk tops had. Really need to work on that.
Resposta do The Truckers Helper
há 6 anos
We are adding new reports as they are requested rather than just decide on our own what reports users need. To optain a new report just click the CONTACT US at the bottom of any page and fill out the form that comes up with details on the report you need.
Former Dispatcher who Implemented the Progam
Comentários: love love love this software
Vantagens:
love love loved this software. The only thing bad I ever had to say about this program is that i hated the way you had to do the logs on this system it reminded me of the golden days with jj keller. However the stand alone version use to have a Safety and COmpliance feature on it for when the DOt first started to crackdown on Safety issues. It was absolutely wonderful. However the Online version did not come with this feature. There is a brokers module that comes with the brogram as well in both versions but you have to be under the fleet programs to get it if still available. The only thing bad I could ever say about it is that use to the Qinks that needed to be worked out when the product was new you could rarely get anyone on the phone. I have used both versions of this program. I now own my own fleet and brokerage and I am seriously considering getting it over the new TMS systems. The only this it doesnt have that they do is lead contacts....... I know they got bought ourt a few years ago and i actually spoke to the new [SENSITIVE CONTENT] and he was very nice. I have 20 years exp with it.
Desvantagens:
no safety for online versionhateful logchecker
A complete Waste of money and time!!! Worthless!!! Poor business practices!
Comentários: none
Vantagens:
unfortunately I can't say anything positive since key features are missing! Although it is an easy way to throw away money
Desvantagens:
This software does not contain everything required to manage your Company! Highway use tax, Which they call "Road Tax" in this program, reporting is not possible using this software! The company only has 1 programmer, and the owner does not offer refunds! DON'T WAST YOUR MONEY OR TIME!
Resposta do The Truckers Helper
há 7 anos
You can please some of the people some of the time, some of the people all of the time but you can never please all the people all the time. If you call looking for a fight you'll get one. He misdescribed what he was looking for, IRP which he called road tax information is reported under REPORTS/MILEAGE and the report has always been there. But he just wanted to argue. Road Tax to me is the 4 states that have a separate mileage tax for trucks. We do not currently have a separate report on those 4 states. Refunds are not free - we pay for services based on the number of users, so much of the monthly fee is paid to others and not available to be refunded. If you want LOW MONTHLY FEE then you have to accept the terms to get it. .
"Trucker's Helper" in deed!
Comentários: I started my trucking company in 2010 as a one truck owner operator with my own authority. I evaluated different trucking/accounting programs and decided to try Trucker's Helper and am I ever glad I did. Trucker's Helper is an all in one trucking and accounting program that is all you will need whether you are a company driver, owner operator, fleet or broker. Over the past six years I've went from a one truck owner operator to multiple trucks and brokering loads to contractors. Trucker's Helper allowed me to expand my software capability as needed and covers the accounting and reporting requirements of IFTA, KYU, and IRP.
Vantagens:
I like the fact that Trucker's Helper is a one stop shop in that it covers every aspect of trucking from dispatch, maintenance, accounting, personnel, IFTA, IRP, KYU, payroll and etc. Also, the customer service provided through the Priority Support option is phenomenal. John, the developer of Trucker's Helper, goes above and beyond to help you resolve any issues you may have using Trucker's Helper from figuring out the proper way to enter a complex accounting issue or solving a functionality issue with Trucker's Helper. For example, I had a technical issue arise late on a Friday night. I was locked out of the program and thought I had lost all of my data. I was in a state of panic. I submitted a Technical Support Request Form online late on a Friday night. Late afternoon on Sunday, I received a phone call, it was John. He spent the next hour or so doing a remote repair to get me back up and running. Now that is customer support!
Desvantagens:
Not a thing.
A must have for small business trucking
Comentários: My overall experience with Truckers Helper has been fantastic! Everything you need, when you need it and all in one place.
Vantagens:
Unlike a large trucking company my wife and I do not have access to the vast knowledge and know how needed from multiple people to maintain proper reporting, paperwork, maintenance and accounting. Truckers Helper fills the void needed to handle accounting, compliance, mileage tracking and settlements. I would need to hire multiple people to replace the abilities of Truckers Helper. Not only is Truckers Helper cheaper than an office of workers, its also easier to manage and more efficient.
Desvantagens:
There is a lot of info needed to get everything up and running. It is time consuming at the start but once you are running full speed it is definitely worth it.
