--- description: Tudo sobre Collect.chat: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Collect.chat - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Experiência do Cliente](/directory/30671/customer-experience/software) > [Collect.chat](/software/168676/collect-chat) # Collect.chat Canonical: https://www.capterra.com.br/software/168676/collect-chat Página: 1 / 3\ Próximo: [Próxima página](https://www.capterra.com.br/software/168676/collect-chat?page=2) > Plataforma para criar chatbots que coleta automaticamente dados de visitantes do site. > > Conclusão: 43 usuários atribuíram a nota **4.6/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Collect.chat? \- Coleção de leads de imóveis - Coleta de comentários sobre hotelaria - Coleta de leads educacionais - Coleta de pedidos de hotéis - Agência digital ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.6/5** | 43 Avaliações | | Praticidade | 4.7/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.5/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.5/5 | Com base em avaliações gerais | | Recursos | 4.3/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Micro.company - **Fundada**: 2017 ## Contexto comercial - **Preço inicial**: US$ 24,00 - **Modelo de preços**: (Versão gratuita disponível) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Países disponíveis**: Albânia, Alemanha, Andorra, Anguila, Antígua e Barbuda, Argentina, Aruba, Austrália, Bahamas, Barbados, Belize, Bermudas, Bielorrússia, Bolívia, Brasil, Bulgária, Bélgica, Bósnia e Herzegovina, Canadá, Chile e mais 92 ## Recursos - Análise de texto - Coleta de dados de multicanal - Estrutura de pesquisas NPS - Gerenciamento de comentários - Gerenciamento de comentários negativos - Gestão de pesquisas/enquetes - Modelos personalizáveis - Painel - Questionários e feedback - Relatórios e análise de dados - Visualização de dados ## Integrações (9 no total) - AWeber - Google Analytics 360 - Google Calendar - Google Sheets - HubSpot CRM - Mailchimp - Pipedrive - Salesforce Sales Cloud - Zapier ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Bate-papo ## Category - [Software de Experiência do Cliente](https://www.capterra.com.br/directory/30671/customer-experience/software) ## Alternativas 1. [Zoho CRM](https://www.capterra.com.br/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 2. [SurveyMonkey](https://www.capterra.com.br/software/32728/surveymonkey) — 4.6/5 (10427 reviews) 3. [Trustpilot](https://www.capterra.com.br/software/169618/trustpilot) — 4.5/5 (1202 reviews) 4. [Broadly](https://www.capterra.com.br/software/161326/broadly-reviews) — 4.8/5 (336 reviews) 5. [Jotform](https://www.capterra.com.br/software/158456/jotform-4-0) — 4.7/5 (2795 reviews) ## Avaliações ### "The Best Website Chatbot Tool For Lead Generation" — 5.0/5 > **Ogochukwu** | *3 de novembro de 2021* | Publicidade e marketing | Taxa de recomendação: 10.0/10 > > **Vantagens**: They offer a 100% free plan, where I could use the tool without making subscriptions. Also, on my website, my visitors hardly sign up or subscribe to my blog through my website pop ups, but instead they prefer signing up through my chatbot, and not because it was a chatbot, but because it looks very agile and attractive to click-on, and currently, with the help of Collect.Chat, I've collected more than 6,000 email leads from my website visitors. > > **Desvantagens**: The chatbot is automated, you set it up the way you want it to be, you can call it your goal, maybe to collect leads like emails, phone numbers or maybe to enable visitors to subscribe to your social media handles. So, in general, it is not a human chatbot but an automated one created by you. > > Having the ability to collect leads from a tool like Collect.Chat without having to pay a dime in the beginning is a huge turn-un. So, no need of running ads to get leads and so on, because with Collect.Chat I'd probably get them in bulk. ----- ### "Very useful App - ( with a couple of key drawbacks)" — 5.0/5 > **Indradeep** | *3 de janeiro de 2019* | Serviços financeiros | Taxa de recomendação: 9.0/10 > > **Vantagens**: Very easy to setup and use. Good template and intuitive flow of questions. Also one of the few chat-apps which allow you to receive messages through Whatspp, which is very popular in certain countries. The ability to receive message through Whatspp, alleviates a key issue, live chat. Whenever a customer wants to go live, you can just move him to Whatspp. Pricing is quite competitive if your responses are less per day > > **Desvantagens**: Its very important to try out the advanced feature like Zapier Webhook integration and conditional logic jumps. I especially needed to check out how the email and phone captures would get auto populated in my CRM and Mailchimp apps. This is not possible in the free version and the free trial of advanced version is not available. While the free trial is very good, I feel the founders should also allow a trial of the advanced version also. This will allow more people to try and out and pay for premium version. I for one are hesitating to go paid, till i can try out the advanced features. I am also awaiting a complete Facebook messenger version, so i dont need to use a different chat app there. ----- ### "I've had a nice experience. The site is useful, but it just need a few improvements and debuging" — 3.0/5 > **Avaliador Verificado** | *23 de janeiro de 2018* | Taxa de recomendação: 10.0/10 > > **Vantagens**: That im being able to collect leads information without depending on a person interaction, and the personalization > > **Desvantagens**: That it doesnt have an API in order to integrate actions directly from the form-chat. That would save a lot of time and effort for us\! > > the automatization of the lead info collection ----- ### "Richer in User experience Best for Lead Generation" — 5.0/5 > **Abhishek** | *13 de junho de 2018* | Taxa de recomendação: 8.0/10 > > **Vantagens**: It motivated users that gives leads more A clean chatbot user interface Faster auto-conversation > > **Desvantagens**: Pricing is bit high Could not predict how secure it is...(Hope you will reply for this) Needs to add more intergration platform such vtiger etc... > > comparing to other chatbots. This one collected more leads. The software experience tends users to engage into it ----- ### "Have been using it for about a month and got over 10 leads. Our agency is tiny so that's huge." — 5.0/5 > **Carol** | *23 de janeiro de 2018* | Taxa de recomendação: 10.0/10 > > **Vantagens**: I like that it was easy to set up and it was free. I had the bot up and running in less than 30 minutes. I also like that it's easy to change something if I have to. > > **Desvantagens**: I don't like the fact that I can't have different scripts for different answers, like I recently learned I can do on Landbot. However, I still like Collect.chat UI way more so I'm going to stick with you guys. Thank you for everything\! Really good product. ----- Página: 1 / 3\ Próximo: [Próxima página](https://www.capterra.com.br/software/168676/collect-chat?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/168676/collect-chat) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados