--- description: Tudo sobre Shopmonkey: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Shopmonkey - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Reparação de Automóveis](/directory/20006/auto-repair/software) > [Shopmonkey](/software/169022/shopmonkey) # Shopmonkey Canonical: https://www.capterra.com.br/software/169022/shopmonkey Página: 1 / 12\ Próximo: [Próxima página](https://www.capterra.com.br/software/169022/shopmonkey?page=2) > Software inteligente e simples para executar, entender e cultivar sua oficina de reparo. > > Conclusão: 265 usuários atribuíram a nota **4.6/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Shopmonkey? Reparo geral, automóvel, motocicleta, bicicleta ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.6/5** | 265 Avaliações | | Praticidade | 4.6/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.6/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.5/5 | Com base em avaliações gerais | | Recursos | 4.5/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Shopmonkey - **Localização**: San Jose, EUA - **Fundada**: 2016 ## Contexto comercial - **Preço inicial**: US$ 199,00 - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: espanhol, inglês - **Países disponíveis**: Canadá, Estados Unidos ## Recursos - Agendamento - Agendamento de compromissos - Agendamento de manutenção - Banco de dados do cliente - CRM - Cobrança e faturamento - Contabilidade - Estimativas - Gestão da comunicação - Gestão de inspeções - Gestão de peças - Histórico de atendimento - Orçamentos/estimativas - Planejamento de pessoal - Ponto de vendas (PDV) - Relatórios e estatística - Tarifas de mão de obra ## Integrações (6 no total) - Nexpart Distribution Management - PartsTech - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - RepairLink ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software de Reparação de Automóveis](https://www.capterra.com.br/directory/20006/auto-repair/software) ## Categorias relacionadas - [Software de Reparação de Automóveis](https://www.capterra.com.br/directory/20006/auto-repair/software) - [Programas para Oficina Mecânica](https://www.capterra.com.br/directory/10050/auto-body/software) ## Alternativas 1. [ARI](https://www.capterra.com.br/software/201737/ari) — 4.6/5 (659 reviews) 2. [AutoRepair Cloud](https://www.capterra.com.br/software/147213/autorepair-cloud) — 4.9/5 (163 reviews) 3. [Manager SE](https://www.capterra.com.br/software/145351/manager-se) — 4.1/5 (78 reviews) 4. [Shop Boss](https://www.capterra.com.br/software/121909/shop-boss-pro) — 4.4/5 (89 reviews) 5. [RO Writer](https://www.capterra.com.br/software/173266/r-o-writer) — 3.9/5 (93 reviews) ## Avaliações ### "Fantastic software\!" — 5.0/5 > **Micah** | *10 de janeiro de 2020* | Automotivo | Taxa de recomendação: 10.0/10 > > **Vantagens**: Being mobile, having a cloud based software that had a professional look, inventory, matrixes and great features was essential. I enjoy working with another startup and seeing all the new features coming out. > > **Desvantagens**: I do seem to get glitches in the software when new features roll out but they disappear quickly. Any issues I have had that needed me to talk with support have been solved within minutes unlike my last software that never fixed the one issue I had. ----- ### "Good but over priced" — 4.0/5 > **Joe** | *13 de novembro de 2024* | Automotivo | Taxa de recomendação: 7.0/10 > > **Vantagens**: Interactive and saving feature was useful. > > **Desvantagens**: Price, issues with customer view when customer sees invoice or estimate. > > Overall for the price I would not use the service. ----- ### "Unprofessional, Poor Service & Hidden Cancellation Policy" — 1.0/5 > **sajeev** | *18 de junho de 2025* | Automotivo | Taxa de recomendação: 0.0/10 > > **Vantagens**: Very expensive , Need to pay for the demo .I signed up for a month-to-month subscription with the understanding that I could cancel anytime. However, when I tried to cancel. Surprised with a sudden "30-day notice > > **Desvantagens**: Unprofessional, Poor Service \& Hidden Cancellation Policy Surprised with a sudden "30-day notice" policy that was never mentioned at signup. This company refuses to honor its original terms and treats customers disrespectfully when they try to leave. Avoid unless you enjoy being trapped and disrespected. Advice to management: Train your staff, fix your transparency issues, and stop penalizing customers for your misleading policies. they send me new invoice $524. Never signup with shop monkey please . ----- ### "Seemeless process" — 4.0/5 > **Adewale** | *28 de janeiro de 2026* | Saúde, bem-estar e condicionamento físico | Taxa de recomendação: 9.0/10 > > **Vantagens**: I think that the Shopmonkey is an intuitive application. Shopmonkey application is quite easy to navigate and the functionalitiea are easy to use both dor me as a user and the company. Quite seemless throughtout the initial process until payment and i think it is quite secure and their support system is great. > > **Desvantagens**: The shoponkey application page could be quite over engaging for new users. I would recommend it to anyone but that they take care with use. Most of the time i need some work done, i would usualu visit the shopmonkey application pages i have been to before so i do not mix things up. > > Overall, i think that the shop.onkey application is great as it affords me the secured transaction i need. Also, it gives much value for money. I think the client would love it for managing their business efficiently. ----- ### "excellent value with its user features, data, and platform" — 5.0/5 > **Brian** | *15 de junho de 2023* | Automotivo | Taxa de recomendação: 10.0/10 > > **Vantagens**: It is a dream come true especially from where we were before. They have really thought out and launched enough versions by now to have covered the many features that now make my business digital and 'one version of the truth' for accountability and data management. We look professional to our customers and communicate very clearly internally now. Broad range of Automotive Shop topics are covered with this 1 license. > > **Desvantagens**: \#1 issue is whenever some feature is not working as you hope or an improvement to a feature is requested from chat support, they put it back on you to throw it in a future product upgrade ideas pool 100% of the time even if it's behaving today as a feature defect. They should take every issue in Chat Support as an opportunity to improve and deliver it internally with a ticket number. \#2 issue is their data model doesn't have a logical concept for Department. They have store location and they have Category and of the two, we split our ticket line items with Category. There is only 1 report on the whole list of canned reports I can run that splits data by Department aka Category. It would be my dream for each department manager to have a dashboard of daily reports and charts to review. It's not even appropriate to show them data from other areas of the business much less make them filter through data they don't influence. I also found it highly inappropriate from an HR perspective to list employee salaries in the User set up screen. Yes, it allows for valuable profitability reports, but salary should be granted to 1 super admin perhaps or hidden with a password to view. \#3 issue is really the apps are not that great, buggy and limiting. We eventually just had Techs log into the website from a mobile phone and we gave older employees big tablets. There also should be a native language button given the Hispanics employed in this industry, but we use google translate for now > > I interviewed them and all their competitors thoroughly. The Shopmonkey sales and support are top tier and I was more demanding in my questions from my prior background as a CIO over data warehouses, analytical software, and data model designs. The SM team put my fears at ease and I was confident they had been through enough years of development to have the bugs out, but were clearly in the modern age of cloud data management and are eager to keep improving. Their other competitors were either milking an outdated system or running with errors on a newer platform. ----- Página: 1 / 12\ Próximo: [Próxima página](https://www.capterra.com.br/software/169022/shopmonkey?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/169022/shopmonkey) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados