---
description: Tudo sobre User Interviews: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: User Interviews - Preço, avaliações e classificação - Capterra Brasil 2026
---

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# User Interviews

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> O User Interviews ajuda as equipes a tomar melhores decisões comerciais com recrutamento de participantes rápido e acessível e gestão de operações de pesquisa.
> 
> Conclusão: 32 usuários atribuíram a nota **4.3/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Resumo

### Quem usa o User Interviews?

O User Interviews atende às equipes de produto, design, UX e marketing. Atende empresas, agências e autônomos que priorizam usuários, testes e iterações para criar produtos melhores.

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.3/5** | 32 Avaliações |
| Praticidade | 4.2/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.6/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.2/5 | Com base em avaliações gerais |
| Recursos | 4.1/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: User Interviews
- **Localização**: Cambridge, EUA
- **Fundada**: 2015

## Contexto comercial

- **Preço inicial**: US$ 45,00
- **Modelo de preços**:  (Versão gratuita disponível) (Teste grátis)
- **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web
- **Idiomas**: inglês
- **Países disponíveis**: Alemanha, Austrália, Canadá, Estados Unidos, França, Nova Zelândia, Reino Unido, África do Sul

## Recursos

- Anotações
- Análise de pesquisa de usuário
- Criador de questionários
- Criação de protótipos
- Distribuição de multicanal
- Ferramentas de colaboração
- Gestão de painel
- Gestão de pesquisas/enquetes
- Gravação/transcrição de vídeo
- Modelos personalizáveis
- Métricas quantitativas
- Questionários e feedback
- Relatórios e análise de dados
- Relatórios e estatística
- Segmentação por público
- Testes de usabilidade
- Third-Party Integrations
- Trajetórias dos usuários

## Integrações (9 no total)

- Census
- Google Meet
- Lookback
- Loop11
- Microsoft Outlook
- Sprig
- SurveyMonkey
- Typeform
- Zapier

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Bate-papo

## Category

- [Software de UX (User Experience)](https://www.capterra.com.br/directory/31036/ux/software)

## Categorias relacionadas

- [Software de UX (User Experience)](https://www.capterra.com.br/directory/31036/ux/software)
- [Ferramentas de Pesquisa de Mercado](https://www.capterra.com.br/directory/10041/market-research/software)
- [Software de Testes de Usuário](https://www.capterra.com.br/directory/32295/user-testing/software)

## Alternativas

1. [BrowserStack](https://www.capterra.com.br/software/162900/browserstack) — 4.6/5 (749 reviews)
2. [Hotjar](https://www.capterra.com.br/software/163516/hotjar) — 4.6/5 (539 reviews)
3. [XM for Strategy & Research](https://www.capterra.com.br/software/72396/strategy-and-research) — 4.7/5 (424 reviews)
4. [Dovetail](https://www.capterra.com.br/software/174077/dovetail) — 4.6/5 (97 reviews)
5. [Userbrain](https://www.capterra.com.br/software/141082/userbrain) — 4.2/5 (88 reviews)

## Avaliações

### "Simplistic yet Innovative\!" — 5.0/5

> **Jadah** | *5 de dezembro de 2018* | Pesquisa de mercado | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: This software is extremely intuitive and does not require training nor comprehensive practice in order to be able to leverage effectively.  It is a streamlined way to expand your reach and increase your audience.  The program works fluidly and at an extremely balanced \& fair rate that allows for maximum use.  I love this product\!
> 
> **Desvantagens**: There are some projects that demand more dynamic programming, specifically display logic, but the beauty of this software is that if any issues do present themselves, the team is very quick to problem solve and provide solutions.
> 
> The benefits are largely the saving of both time and money.  This product delivers quality results at a low cost and comes packaged in a clean, well managed and extremely well serviced platform.  I have had nothing but positive experiences interacting with various members of the team and highly encourage the use of this software to supplement any business need.

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### "Reliable Tool in the Tool Stack" — 5.0/5

> **Kelly** | *2 de abril de 2025* | Pesquisa | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Easy to use, reliable participants, customer service
> 
> **Desvantagens**: Missing some helpful features around scheduling, screener survey questions, and unmoderated workflows
> 
> I've used User Interviews for years. I really appreciate, their product, their reach, and their commitment to maintaining a good participant pool.

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### "Seemingly Good Opportunity, Bad Experiences" — 1.0/5

> **Ananda** | *25 de fevereiro de 2025* | Serviços e tecnologia da informação | Taxa de recomendação: 3.0/10
> 
> **Vantagens**: This is a work from home opportunity, which is in huge demand.
> 
> **Desvantagens**: User Interviews needs to do a better job of monitoring and punishing scammer behavior by researchers on its platform. The researchers on the platform use "application surveys" to gather valuable yet remunerated feedback from users. These researchers also tend to refuse payment to users for vague and unfounded reasons, after users submit their feedback. User Interviews can be fantastic but as long as researchers like this are allowed to abuse the platform, the company will decline in user trust.
> 
> Overall, it wasn't worth it to take on the participant opportunity at User Interviews.

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### "User Interviews allows for quick earnings simply by providing your own opinions\!" — 4.0/5

> **Natalie** | *22 de maio de 2025* | Serviços e tecnologia da informação | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: User Interviews makes it really easy to earn for providing your opinion on personal experiences and even fun tasks. I get to express my feelings, provide useful information to researchers, and be rewarded.
> 
> **Desvantagens**: Sometimes the listed tasks approve me but then reveal to be applicable. A recent example was where I passed the prequalifying survey, but the actual task questions were not compatible with my technology. It was frustrating.
> 
> Overall, User Interviews has been very rewarding. I have been an active user for many years and appreciate how much I have been able to earn from simply providing my opinions in reasonable amounts of time obligated for doing so.

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### "Great for helping with recruiting" — 5.0/5

> **Rachel** | *7 de abril de 2023* | E-Learning | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: I appreciate that I can recruit relatively easily. It makes scheduling and recruiting for research projects much simpler than it usually is.
> 
> **Desvantagens**: I think that the biggest downside is there are not that many features outside of recruiting. I think that this is understandable given the cost, however.
> 
> Overall, User Interviews makes recruiting much easier when running research projects. The best feature is there is a pay as you go plan, so even if your organization isn't conducting research constantly, you can recruit as needed.

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