--- description: Tudo sobre Guesty Lite: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Guesty Lite - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Gestão Hoteleira](/directory/20031/hospitality-property-management/software) > [Guesty Lite](/software/169863/your-porter-app) # Guesty Lite Canonical: https://www.capterra.com.br/software/169863/your-porter-app Página: 1 / 23\ Próximo: [Próxima página](https://www.capterra.com.br/software/169863/your-porter-app?page=2) > A tecnologia avançada do Guesty for Hosts otimiza e simplifica todos os aspectos da gestão de um negócio de aluguel de curto prazo, tudo a partir de uma plataforma. > > Conclusão: 548 usuários atribuíram a nota **4.7/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Guesty Lite? O Guesty for Hosts é uma solução completa para todos os aspectos da gestão de aluguéis de curto prazo em todos os principais canais de reservas. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.7/5** | 548 Avaliações | | Praticidade | 4.6/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.4/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.5/5 | Com base em avaliações gerais | | Recursos | 4.6/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Guesty - **Localização**: Walnut, EUA - **Fundada**: 2014 ## Contexto comercial - **Preço inicial**: US$ 16,00 - **Modelo de preços**: (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Países disponíveis**: Afeganistão, Albânia, Alemanha, Andorra, Anguila, Antígua e Barbuda, Armênia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Bahamas, Bangladesh, Barbados, Barein, Belize, Bermudas, Bielorrússia, Brasil, Brunei e mais 120 ## Recursos - Análise de dados dos canais - CRM - Controle de estoque - Distribuição de multicanal - Formação dinâmica de preços - Gerenciamento de contatos - Gerenciamento de multicanal - Gestão da experiência do hóspede - Gestão da receita - Gestão de calendários - Gestão de canais - Gestão de imóveis - Gestão de leads - Gestão de parceiros - Gestão de pedidos - Gestão de reservas - Gestão de reservas - Gestão de tarefas domésticas - Gestão de taxas - Indicadores de desempenho - Portal do parceiro - Processamento de pagamentos - Relatórios e análise de dados - Relatórios e estatística - Reservas online - Suporte do cliente - Third-Party Integrations ## Integrações (6 no total) - Beyond - PayPal - PriceLabs - Stripe - Turno - Wheelhouse ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Gestão Hoteleira](https://www.capterra.com.br/directory/20031/hospitality-property-management/software) ## Categorias relacionadas - [Software de Aluguel para Férias](https://www.capterra.com.br/directory/30616/vacation-rental/software) - [Software de Gestão de Mão de Obra de Call Center](https://www.capterra.com.br/directory/32607/call-center-workforce-management/software) - [Sistemas de Gestão de Canais](https://www.capterra.com.br/directory/30678/channel-management/software) - [Sistemas de Reservas](https://www.capterra.com.br/directory/20032/reservations/software) - [Software de Gestão Hoteleira](https://www.capterra.com.br/directory/20031/hospitality-property-management/software) ## Alternativas 1. [Guesty](https://www.capterra.com.br/software/159377/guesty) — 4.4/5 (485 reviews) 2. [Hostaway](https://www.capterra.com.br/software/152433/hostaway) — 4.8/5 (1623 reviews) 3. [Lodgify](https://www.capterra.com.br/software/131924/lodgify) — 4.5/5 (1311 reviews) 4. [OwnerRez](https://www.capterra.com.br/software/100831/ownerrez) — 4.9/5 (271 reviews) 5. [Holidu](https://www.capterra.com.br/software/165026/holidu) — 4.7/5 (99 reviews) ## Avaliações ### "Guesty: Overpromising, Under-delivering, and Unethical Billing Practices" — 1.0/5 > **Diego** | *10 de outubro de 2024* | Hotelaria | Taxa de recomendação: 0.0/10 > > **Vantagens**: The layout of Guesty is visually appealing, but beyond that, I don’t have much positive to say. > > **Desvantagens**: \> Sales team overpromises: They guarantee features that don’t exist and aren’t even on the roadmap. \> Onboarding team stalls: They try to buy time, delaying the setup process to start billing while still not delivering the promised functionalities. \> Support issues: When testing a property integration with Airbnb, they falsely claimed that Airbnb was down. Meanwhile, my other PMS, which manages 40 properties, worked perfectly fine with Airbnb. \> Unethical billing practices: Despite their failure to deliver, I was forced to pay a $1,000 onboarding fee (for services that never took place) and was also charged $450 for three months without my authorization, while they kept stalling, claiming they were preparing the system. > > My experience with Guesty has been extremely disappointing, especially considering my growing business. I started with 4 properties about 1.5 years ago, and now I manage 40. Throughout this period, I’ve tested several PMS solutions, including Hostaway, Lodgify, and Stays. While none are perfect, Guesty stands out for all the wrong reasons. From the beginning, the sales team overpromised features that weren't even on their roadmap. They painted an unrealistic picture of the platform's capabilities, which led to my decision to move forward with them. The onboarding process was even worse. The team stalled continuously, trying to gain time so they could start billing without delivering any of the promised functionalities. It was clear they were just dragging their feet to begin charging fees while making false assurances about system readiness. When I tested a property integration with Airbnb, the support team falsely claimed that Airbnb was down. However, I was managing my 40 properties through another PMS, and everything was working perfectly with Airbnb, proving this excuse was not valid. Despite knowing they had failed to deliver on their promises, Guesty charged me $1,000 for an onboarding that never happened. Worse, they billed my card $450 for three months, without authorization, while still failing to provide the promised services. Comparing this with the other systems I tested, like Hostaway, Lodgify, and Stays, their issues were more related to support, but none were as deceptive or problematic as Guesty. ----- ### "Lightweight property management solution without the complexity of larger systems, Guesty Lite is a solid option" — 3.0/5 > **Jubril** | *6 de março de 2026* | Hotelaria | Taxa de recomendação: 10.0/10 > > **Vantagens**: It has been a practical tool for keeping ALL organized. I mainly use it to centralize bookings, manage cleaners/cleaning times, automate guest messages, and streamline the check-in/check-out process. > > **Desvantagens**: Pricing does adding up.. an initial annual fee and then monthly charges is quite ridic. Seems subscription cost for smaller hosts is more pricey as compared to their enterprise solution? Also syncing issues sometimes. > > Instead of jumping between platforms, it has helped me monitor my reservations, thereby triggering a more effective guest response time/feedback ----- ### "Enjoy Using Guesty" — 5.0/5 > **Ruth** | *5 de abril de 2025* | Imobiliárias | Taxa de recomendação: 10.0/10 > > **Vantagens**: That it syncs all my booking platforms quickly to ensure no double bookings > > **Desvantagens**: There is no live agent support. It is all done thru email > > It is easy to set up my account. If I have a question I can usually google it and find the Guesty link with step by step directions. It has worked great for sending emails and guest communications. ----- ### "Automated reports don't work, repeated promises not kept" — 1.0/5 > **Avaliador Verificado** | *3 de setembro de 2026* | Serviços de eventos | Taxa de recomendação: 0.0/10 > > **Vantagens**: The concept of centralised, automated reporting across booking channels is exactly what we needed — when it works as intended, it would save significant admin time. > > **Desvantagens**: Automated monthly reports do not work correctly — Booking.com figures are wrong every time and require manual correction. Repeated attempts to get this fixed have failed. Call-backs promised by the support team have not happened; we get emails instead, which don't resolve the issue. Communication from our customer success manager has been almost non-existent for months. > > We were told Guesty's monthly reporting would be fully automated, but this has never worked correctly. Figures pulled through from Booking.com are wrong every single time, meaning we have to manually check and correct them each month — completely defeating the point of automation. Despite repeated attempts to get this fixed, the issue persists, and support has been unreliable throughout. ----- ### "Great tool to manage guest booking and more" — 5.0/5 > **Yvette** | *10 de setembro de 2019* | Serviços e tecnologia da informação | Taxa de recomendação: 10.0/10 > > **Vantagens**: - fantastic support team behind. - solid, trustworthy company behind the software. - software that fullfills my booking need and more: -- coordinate who has booked on Airbnb and booking.com to avoid doublebooking -- make webpage free via Your Porter App system (they also offer to use own domain for a fee) --Automation of day to day actions, like sending welcome email -possible to test it out before buying (also good because one has not started to earn money yet, so the tool helps one make money first before asking for money). - I only have one listing and the company support me having many questions even though I am very small w/only 1 listing. > > **Desvantagens**: Have nothing negative to say. It is just a very good tool with extremely good and helpful support staff. > > Great product \& great support staff ----- Página: 1 / 23\ Próximo: [Próxima página](https://www.capterra.com.br/software/169863/your-porter-app?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/169863/your-porter-app) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Dados estruturados