Who Uses This Software?

All Enterprises

Average Ratings

41 reviews
  • Overall 4 / 5
  • Ease of Use 4 / 5
  • Customer Service 3.5 / 5
  • Features 4.5 / 5
  • Value for Money 4 / 5

Product Details

  • Starting Price $795/one-time
  • Free Version Yes
  • Free Trial Yes, get a free trial
  • Deployment Cloud, SaaS, Web
    Installed - Windows
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • ManageEngine
  • https://www.manageengine.com/products/desktop-central/?utm_medium=ppc&utm_campaign=Desktop-Central
  • Founded 1996

About ManageEngine Desktop Central

A web-based windows desktop management software that helps in managing 1000s of desktops from a central location. It can manage desktops both in LAN and across WAN. It automates regular desktop management activities like installing software, patches, and service packs, standardize the desktops by applying uniform configurations such as wallpapers, shortcuts, printer, etc. In simple terms, it helps administrators to automate, standardize, secure, and audit their windows network.

ManageEngine Desktop Central Features

  • Backup Scheduling
  • Bare-Metal Restore
  • Compression
  • Differential Backup
  • Disk Cloning
  • Encryption
  • Image Deployment
  • Incremental Backup
  • Web Access / Restoration
  • Activity Log
  • Anti Virus
  • Application Security
  • Behavioral Analytics
  • Device Management
  • Encryption
  • Signature Matching
  • Web Threat Management
  • Whitelisting / Blacklisting
  • Capacity Monitoring
  • Compliance Management
  • Event Logs
  • Hardware Inventory
  • IT Budgeting
  • License Management
  • Patch Management
  • Remote Access
  • Scheduling
  • Software Inventory
  • User Activity Monitoring
  • Automatic SKU Recognition
  • Central LM Server
  • Copy Protection
  • History Tracking
  • Node Management
  • Online Activation
  • Portable License
  • Sarbanes-Oxley Compliance
  • Timing Rights
  • Trial License
  • Automatic Scans
  • Custom Patches
  • Multi-Patch Deployments
  • Network Wide Management
  • Remote Protection
  • Scheduled Deployment
  • Subscription Services
  • Vulnerability Scanning

ManageEngine Desktop Central Most Helpful Reviews

Excellent product! Compared to other ME products also very few bugs. Support should be improved.

Translate with Google Reviewed on 12/7/2017
Philipp M.
IT Manager / Systems Engineer
Civil Engineering, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Huge time savings in supporting our end users!

Pros: - stable
- ease of use
- value for Money is excellent!!!
- covers (almost) all our endpoint management Needs
- steady improvement in functionality

Cons: Technical Support should be improved! The technicians seem very knowledgeable! Anyhow, I miss the personal contact to the Support engineers. I don't like how, in a Support session, the technician connects to my PC and starts clicking around and Chat through Notepad. Any other vendor's Support technician would give me a call and stay on the phone while Troubleshooting Problems. It's a great way to learn about the product for me, and for the technician it may also be usefull as I may help the technician by providing Details more easely. I think that it would improve the Support process drastically. I really dislike the way Support works at the Moment!

Excellent Product

Translate with Google Reviewed on 9/20/2018
Director of Information Technology
Nonprofit Organization Management, 13-50 Employees
Used the Software for: 1+ year
Reviewer Source 
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We're extremely happy with it. I'd not only buy it again but would recommend it to others and have done so.

Pros: We needed a product to apply patches to both Microsoft & 3rd Part products. Others we looked at were more expensive and not as feature rich. Desktop Central is excellent at what it does and the support team, normally accessed through chat, has been very good. It even has many features we've not taken advantage of yet but likely will in the future. However, we certainly have done more than just simple patching. We've used to to simplify group policy-like changes, restart all of our desktops on a schedule, apply started task changes, and so forth. We've been very happy with it. And it's very reasonanably priced in the marketplace.

Cons: Sometimes it's a bit difficult to navigate through all of the different options, but even when that's true the chat support is very good at assistance.

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