Who Uses This Software?

All Enterprises

Average Ratings

37 reviews
  • Overall 4 / 5
  • Ease of Use 4 / 5
  • Customer Service 4 / 5
  • Features 4.5 / 5
  • Value for Money 4.5 / 5

Product Details

  • Starting Price $795/one-time
  • Free Version Yes
  • Free Trial Yes, get a free trial
  • Deployment Cloud, SaaS, Web
    Installed - Windows
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • ManageEngine
  • https://www.manageengine.com/products/desktop-central/?utm_medium=ppc&utm_campaign=Desktop-Central
  • Founded 1996

About ManageEngine Desktop Central

A web-based windows desktop management software that helps in managing 1000s of desktops from a central location. It can manage desktops both in LAN and across WAN. It automates regular desktop management activities like installing software, patches, and service packs, standardize the desktops by applying uniform configurations such as wallpapers, shortcuts, printer, etc. In simple terms, it helps administrators to automate, standardize, secure, and audit their windows network.

ManageEngine Desktop Central Features

  • Backup Scheduling
  • Bare-Metal Restore
  • Compression
  • Differential Backup
  • Disk Cloning
  • Encryption
  • Image Deployment
  • Incremental Backup
  • Web Access / Restoration
  • Activity Log
  • Anti Virus
  • Application Security
  • Behavioral Analytics
  • Device Management
  • Encryption
  • Signature Matching
  • Web Threat Management
  • Whitelisting / Blacklisting
  • Capacity Monitoring
  • Compliance Management
  • Event Logs
  • Hardware Inventory
  • IT Budgeting
  • License Management
  • Patch Management
  • Remote Access
  • Scheduling
  • Software Inventory
  • User Activity Monitoring
  • Automatic SKU Recognition
  • Central LM Server
  • Copy Protection
  • History Tracking
  • Node Management
  • Online Activation
  • Portable License
  • Sarbanes-Oxley Compliance
  • Timing Rights
  • Trial License
  • Automatic Scans
  • Custom Patches
  • Multi-Patch Deployments
  • Network Wide Management
  • Remote Protection
  • Scheduled Deployment
  • Subscription Services
  • Vulnerability Scanning

ManageEngine Desktop Central Most Helpful Reviews

Not intuitive, Sometimes makes management easier

Translate with Google Reviewed on 2/7/2018
Office Systems Coordinator 3
Government Administration
Used the Software for: 2+ years
Reviewer Source 
Source: asdf
3/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Easily remote into client computers. Inventory of software and hardware is super simple.

Pros: Cost, it is very inexpensive in this software category but you get what you paid for is true for DesktopCentral. Support is easy to get a hold of. Remoting into a clients PC to diagnose issues is dead simple.

Cons: The lack of feature updates and the constant releasing of additional software which you need to pay for makes management of a large network difficult due to the intention software fragmentation of features. If they were to combine and add more value to the base product rather than looking to squeeze every penny out of each new feature, this product would be a great product. Many times when you are analyzing why a patch isn't being deployed, it is due to other reasons when contacting support and they rarely help with a solution to solve 150 computers refusing a patch. Usually the answer is to just disable DesktopCentral client to run Windows update traditionally due to the inconsistency of the ManageEngine client.

Excellent product! Compared to other ME products also very few bugs. Support should be improved.

Translate with Google Reviewed on 12/7/2017
Philipp Mueller
IT Manager / Systems Engineer
IUB Engineering AG
Civil Engineering, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
Source: asdf
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Huge time savings in supporting our end users!

Pros: - stable
- ease of use
- value for Money is excellent!!!
- covers (almost) all our endpoint management Needs
- steady improvement in functionality

Cons: Technical Support should be improved! The technicians seem very knowledgeable! Anyhow, I miss the personal contact to the Support engineers. I don't like how, in a Support session, the technician connects to my PC and starts clicking around and Chat through Notepad. Any other vendor's Support technician would give me a call and stay on the phone while Troubleshooting Problems. It's a great way to learn about the product for me, and for the technician it may also be usefull as I may help the technician by providing Details more easely. I think that it would improve the Support process drastically. I really dislike the way Support works at the Moment!

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