Quem usa esse software?

Conferências, concertos, teatros, festivais, eventos esportivos.

Avaliações médias

39 avaliações
  • Geral 4.9/5
  • Praticidade 4.8/5
  • Atendimento ao cliente 4.9/5
  • Recursos 4.6/5
  • Relação qualidade/preço 4.9/5

Detalhes do produto

  • Preço inicial US$ 0,40/uma vez
  • Versão gratuita Sim
  • Teste Grátis Sim
  • Implantação Nuvem, SaaS, web
    Celular - iOS nativo
    Celular - Android nativo
  • Formação Ao vivo online
    Documentos
  • Assistência Horário comercial
    Online

Dados sobre o fornecedor

  • Fienta
  • https://fienta.com
  • Fundada em 2014

Sobre o Fienta

Fienta vende os eventos online, deixando você no controle total do processo. Mantendo as taxas baixas e as informações dos clientes acessíveis, você pode configurar os eventos de forma rápida e fácil. Você sempre conhece os clientes, obtém os dados do comprador e, com ferramentas de análise, pode otimizar à medida que avança. Ágil e rápido, você só paga se ganhar dinheiro.

Recursos do Fienta

  • Administração de website
  • Bilheteria no local
  • Bilheteria online
  • Bilheteria por terminal
  • Entradas de temporada (esportes)
  • Gestão de concessões
  • Gestão de dados do consumidor
  • Gestão de funcionários
  • Gestão de promoções
  • Impressão a domicílio
  • Leitura de código de barras/tíquetes
  • Mapa de assentos
  • PDV
  • Reserva de entradas
  • Revenda de entradas
  • Venda de entradas por celular
  • Check-in pessoal
  • Controle de comparecimento
  • Formulários personalizados
  • Gerenciamento de contatos
  • Gestão de calendários
  • Gestão de crachás
  • Gestão de marketing
  • Inscrição no local
  • Inscrição online
  • Processamento de pagamentos
  • Processo de reembolso
  • Questionários e feedback
  • Registro de classes
  • Registro de eventos
  • Registro de grupo

As avaliações mais úteis do Fienta

Greatest ticketing platform

Avaliado em 07/01/2019
Ida J.
Project Manager
Serviços de eventos, 2-10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação 
5/5
Geral
5/5
Praticidade
5/5
Recursos e funcionalidades
5/5
Atendimento ao cliente
5/5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Fienta saved our event. We needed additional features to have attendees' registration and no other ticketing platform supported us, but Fienta did everything to help us. They've added additional features, customised registration page, answered every question and took care of everything. You can really trust Fienta. We're using it for 2nd year and it's a completely flawless experience.

Vantagens: It's super easy to use, works perfectly, and the customer support is amazing. Price is really low for the great service you get.

Desvantagens: There are some more features needed to be installed, however the improvement Fienta makes is amazing. You can see them growing and making their best to become better every year.

Resposta dos fornecedores

por Fienta em 23/01/2019

Dear Ida, thank you for being with us and for all the feature requests which has helped us to grow in right direction!

One Of The Best Ticket Platforms Out There (if not the best)

Avaliado em 31/05/2019
Kenneth P.
Founder
E-Learning, 51-200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação 
5/5
Geral
5/5
Praticidade
4/5
Recursos e funcionalidades
5/5
Atendimento ao cliente
5/5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: I am really happy that I found this platform because it is easy to use, beautiful interface and also saves a lot of money when organizing events. The support team is helpful and I hope they implement all the suggestions the community gives them. The cover photo for the event is quite tricky to add (whether it is too big when displaying the complete webpage, or too small) so I would like that they made a better preview form or somehow made it easier. Not that we have to experiment by pixels how big it will really look like.

Vantagens: Fienta's interface is really easy to use. I have used a number of different ticketing platforms in the past but was blown away by Fienta already organizing my first event. This is no exaggeration. Moreover, it is so cost effective, you can save a lot of money by using Fienta compared to some other platforms out there. The customer support is AMAZING!

Desvantagens: I think as it is a fairly new company, they still lack a few specific features but it is no big deal as everything important is there. There are custom fields that you can add when a person buys a ticket but sadly they are not obligatory and the buyer can bypass the custom fields by just not entering any information. I would like to see that you can make the custom fields required.

Resposta dos fornecedores

por Fienta em 04/06/2019

Hello Kenneth! Thank you for the feedback and all the kind words!
PS: Custom fields can actually be defined as mandatory. Please contact us through the support chat for instructions in case you missed this feature.

An excellent service, exactly what we needed.

Avaliado em 28/05/2019
Eva M.
Executive Officer, Trinity Long Room Hub
Educação superior, 1.001-5.000 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação 
5/5
Geral
5/5
Praticidade
4/5
Recursos e funcionalidades
5/5
Atendimento ao cliente
5/5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: It was easy, the service was excellent, and the price was very reasonable. I will be strongly recommending Fienta to the other branches of our Club in Europe.

Vantagens: The software was easy to use, once we knew what kind of tickets we needed it was simple to set up. Monitoring the sales as they went was very useful so we could adjust the amount available for each type of ticket to ensure we didn't overbook. The customer service was very responsive and friendly. Lastly being able to receive the money at the end of each month was the single most standout reason we decided to go with Fienta and the rest of the service then lived up to what they said they were going to do.

Desvantagens: We had a couple of hiccups with people being confused about how to do a bank transfer, that was partially due to us not being aware of the process either. The process of using a voucher was a tiny bit unclear but once we figured out you had to press an extra button we were set. It would be lovely if a basic report with all the information that's gathered from the bookings could be downloaded into Excel.

Resposta dos fornecedores

por Fienta em 31/05/2019

Dear Eva, thank you for taking the time to leave us a review! We do actually have the Excel export option relate to all reports. Just find the button with download icon/down arrow or ask us on the support chat :)

Best Events Marketing Tool!

Avaliado em 28/09/2019
Tyas P.
Student
Relações Internacionais, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação 
5/5
Geral
4/5
Praticidade
4/5
Recursos e funcionalidades
4/5
Atendimento ao cliente
5/5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: I use Fienta to sell tickets for my events, and thank you because my program has many participants both locally and internationally

Vantagens: I can manage and manage every ticket sale for my event, Fienta also provides a feature that can control and view the number of ticket purchases so I can understand the traffic from my event.

Desvantagens: Fienta doesn't have some additional features like ads and so on, but apart from that this tool is very helpful

Resposta dos fornecedores

por Fienta em 30/09/2019

Hello! Thank you for taking time to write us a review! Please let us know if you miss any feature - we can prioritize our software developent based on your feedback.
Cheers, Rene from Fienta

Improwise Feedback

Avaliado em 28/05/2019
Jekabs D.
CEO
Gestão da educação, 2-10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação 
4/5
Geral
4/5
Praticidade
2/5
Recursos e funcionalidades
3/5
Atendimento ao cliente
4/5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Overall it's good to use Fienta for selling tickets to our workshops, as it helps keep all the information digitally and makes it easier to track attendance.

Vantagens: I like the simplicity for administators and users.

Desvantagens: The technical faults that occur frequently, as I keep receiving customer feedback that they weren't able to make a purchase, or the site was down, or other issues arise from time to time.

Resposta dos fornecedores

por Fienta em 31/05/2019

Dear Jekabs, thank you for leaving us feedback!

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