18 anos ajudando empresas
a escolher o melhor software
Disciple
Conheça Disciple
Ajuda as marcas a construir comunidades independentes, valiosas e confiáveis em um espaço seguro que possuem e controlam.
Com a plataforma de comunidade Disciple, é possível criar grupos ilimitados para segmentar seu público, postar todos os tipos de conteúdo, transmitir ao vivo seus eventos e vender cursos e assinaturas online.
Os membros podem criar seus próprios perfis e, em seguida, usar essas informações para encontrar, fazer amigos e trocar mensagens.
Obtenha sua própria plataforma de comunidade na internet, iOS e Android.
Quem usa Disciple?
O Disciple atualmente capacita comunidades para autônomos, PMEs, grandes empresas, ONGs, influenciadores, administrações públicas, pequenas empresas e empresários individuais.
Está em dúvida sobre o Disciple?
Compare com uma alternativa popular
Disciple
Outras ótimas alternativas ao Disciple
Avaliações do Disciple
Fantastic company, great product!
Comentários: I'm very pleased to date with Disciple's product, service, training and support, and look forward to a long future with them.
Vantagens:
Disciple does a stellar job working with the individual needs of their clients. Great communication, training, and an evolving product that I think will grow nicely with our needs.
Desvantagens:
There are some limitations, but there are enhancements coming down the wire that I expect will help fill the voids. Customer service is responsive, but take into consideration any time zone differences, as this results in next-day replies when I have questions or need support.
Four years and going strong!
Comentários: I have been a customer for nearly four years. The team has been fantastic to work with, and the customer service is exceptional. I appreciate having the ability to reach out to my customer success manager at any time during business hours, of course.
Vantagens:
How I can tailor the platform to my brand, and how intuitive the web and app versions are. My favorite part of the platform is the ability to live stream directly from it without needing a third-party app, and I can also share my screen, presentation decks, and more! I love that! Additionally, I have a space in my app to upload my podcast without needing to link a URL, along with all my videos and courses. It definitely creates a real experience for our members that is unique to other platforms.
Desvantagens:
It's a little pricey in comparison to other platforms. However, it offers several features that other platforms lack, creating a unique experience.
Fab product, only let down by tech issues & poor attitude from support
Comentários: The onboarding process was great. Our Community Specialist and then our Community Success Manager were both absolutely fantastic; really helpful and responsive. The app had some technical issues which we would expect initially, but these have been ongoing and feedback tells us that this has resulted in some people leaving or not using the app. When I personally experienced an issue with a long load time that led to me not using the app for a while. I was given instructions to: log out and quit the app; power-cycle your device; go to Setting on your device and find Quiet Connections app in the list at the bottom of this view; turn on the toggle for Clear data on next launch; then reopen Quiet Connections, log back in and test if the issue persists. When I shared that this worked for me and asked if they were working on a solution because a) I felt it was unprofessional to tell our users to go through this process and b) our users are socially anxious so they would not even attempt to reach out to resolve an issue like this (they would just leave), The Manager of the Support told me: "customers DO reach out" and "I'm fairly certain that you're familiar with the tv show "IT Crowd", it's great don't get me wrong, however, as someone with more than 10 years of experience in the tech support field it pains me it made the public assume that power-cycling ("have you tried turning it off and on again") is just a gag or even worse, it's perceived as "unprofessional"."
Vantagens:
We loved how quickly this app was ready to go. It was the ideal solution to connect our community when the UK went into lockdown and our support groups had to stop. We most like the forum, private messaging, and post scheduling features. The ability to create and arrange folders has been helpful too.
Desvantagens:
There have been a number of technical issues that have resulted in people not using the app, such as it taking a long time to load or suddenly closing down; or the buttons and text being colours that meant they couldn't be seen on certain phones whereas they were working fine on others. There were issues with the welcome email displaying incorrectly, that meant we had to use plain text. Initially we were surprised to find that people's messages could be shared outside of the app, but this function was updated when we asked.
Resposta do Disciple Media
há 3 anos
Hi Hayley, thank you so much for your feedback. It's great to hear that you found it quick and easy to get set up, and that you're enjoying all the features our platform offers your community! We take any issues with the app really seriously and investigate any issues that you're having, as we really don't want our users to be experiencing crashes or slow load times. Our team works to isolate and test issues on Android and iOS to find solutions appropriate to the operating system. We've rectified the temporary issue with button colours on some devices and have updated the app so that you can now send a private message to welcome new members on board (rather than an email), which is proving to help engagement! If you need any further help, please get in touch with our team at [email protected] and we'll do our best to support you. Best wishes, The Disciple Team
Solid community for the cost
Comentários: Overall, we have had a good experience with Disciple. We use this as an app based community to support our members and it allows them a good space to connect that feels native to our brand.
Vantagens:
We have had a good experience with Disciple overall. There are some features lacking, but it seems that they are continually working to have a better product. Customer support has been great. I love the ability to have a white labeled mobile app community that feels like an app native to our brand. The cost is also very affordable as compared to other platforms.
Desvantagens:
There are definitely some areas that need to be improved. You aren't able to add events to outside calendars (such as google calendar), time zones don't sync with the user, there are limitations as to what you are able to add within the community and formatting.
Alternativas consideradas anteriormente:
A community platform ready to go!
Comentários: Fantastic. From my first sales call, to my first onboarding call - the team has been amazing. The Collective is a great asset for new customers.
Vantagens:
It is pretty intuitive - especially if you understand the model (which you can get a great taste of by using The Collective.
Desvantagens:
Still struggling with the menu/folders functionality. Not entirely clear how to set this up the way I want. This is probably the area most admins will have to generate the most amount of content for - so would be helpful to have extreme clarity on how this works.
Resposta do Disciple Media
há 3 anos
Hi Jeffery, Thank you so much for sharing this feedback. It's great to hear that you are finding your platform intuitive and powerful. There is some guidance available on the menu/folder functionality here: https://resources.disciplemedia.com/en/how-do-i-decide-on-my-app-menu You can also always pop a question in The Collective for a quick response from our team and other customers! We look forward to seeing your community continue to go from strength to strength! Best wishes, The Disciple Team
