--- description: Tudo sobre Health Cloud: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Health Cloud - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software CRM de Assistência Médica](/directory/30976/healthcare-crm/software) > [Health Cloud](/software/172299/health-cloud) # Health Cloud Canonical: https://www.capterra.com.br/software/172299/health-cloud Página: 1 / 3\ Próximo: [Próxima página](https://www.capterra.com.br/software/172299/health-cloud?page=2) > Eleve os relacionamentos com pacientes e membros a novos patamares com o Salesforce Health Cloud. > > Conclusão: 47 usuários atribuíram a nota **4.4/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Health Cloud? Empresas de saúde e ciências biológicas de todos os tamanhos e tipos que desejam aumentar a produtividade dos funcionários, colaborar em todo o ecossistema e envolver pacientes e membros. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.4/5** | 47 Avaliações | | Praticidade | 4.2/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.1/5 | Com base em avaliações gerais | | Relação qualidade/preço | 3.9/5 | Com base em avaliações gerais | | Recursos | 4.3/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 70% | (7/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Salesforce - **Localização**: San Francisco, EUA - **Fundada**: 2003 ## Contexto comercial - **Preço inicial**: US$ 350,00 - **Modelo de preços**: (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Países disponíveis**: Canadá, Estados Unidos ## Recursos - Acesso para Celular - Agendamento de compromissos - Assinatura eletrônica - Automação de marketing - Captura de dados eletrônicos - Cobrança de consultas médicas - Cobrança e faturamento - Compras e recebimento - Comunicações com pacientes - Confirmations/Reminders - Conformidade com a Lei 21 CFR, Seção 11 - Gerenciamento de contatos - Gerenciamento de documentos - Gerenciamento de e-mails - Gerenciamento de faturas - Gestão de apólices de seguro - Gestão de campanhas - Gestão de casos - Gestão de comissões - Gestão de compromissos - Gestão de datas de vencimento - Gestão de estoques - Gestão de fichas dos pacientes - Gestão de formulários - Gestão de leads - Gestão de médicos - Gestão de pacientes - Gestão de pacientes externos - Gestão de pacientes internados - Gestão de pedidos - Gestão de planos de cuidado - Gestão de reclamações - Gestão de tarefas - Gestão financeira - Goal Setting/Tracking - História clínica eletrônica/informatizada - Identificação do produto - Importação/exportação de dados - Otimização de estoques - Pagamentos eletrônicos - Painel - Painel de atividades - Para fins médicos - Portal de autoatendimento - Portal do cliente - Rastreamento de conformidade - Rastreamento de estoque - Registros de história clínica - Relatórios e análise de dados - Várias localizações ... e mais 28 recursos ## Integrações (1 no total) - Tableau ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software CRM de Assistência Médica](https://www.capterra.com.br/directory/30976/healthcare-crm/software) ## Categorias relacionadas - [Software CRM de Assistência Médica](https://www.capterra.com.br/directory/30976/healthcare-crm/software) - [Software de Gestão de Pacientes](https://www.capterra.com.br/directory/30780/patient-management/software) - [Software de Interação de Pacientes](https://www.capterra.com.br/directory/31085/patient-engagement/software) - [Software de Gestão de Casos de Pacientes](https://www.capterra.com.br/directory/30590/patient-case-management/software) - [Software de Gestão de Testes Clínicos](https://www.capterra.com.br/directory/10035/clinical-trial-management/software) ## Alternativas 1. [Jane](https://www.capterra.com.br/software/178984/jane-app) — 4.8/5 (527 reviews) 2. [Epic](https://www.capterra.com.br/software/122278/epiccare-emr) — 4.4/5 (455 reviews) 3. [Pabau](https://www.capterra.com.br/software/140062/pabau-crm) — 4.7/5 (643 reviews) 4. [EHRYourWay](https://www.capterra.com.br/software/118789/ehr-your-way) — 4.9/5 (528 reviews) 5. [PatientNow](https://www.capterra.com.br/software/92269/patientnow) — 3.9/5 (299 reviews) ## Avaliações ### "Reliable Health Cloud with Strong Features and Support, Minor Bugs and Setup Challenges" — 4.0/5 > **Nasrullah** | *3 de maio de 2026* | Software | Taxa de recomendação: 8.0/10 > > **Vantagens**: Intuitive interface, strong scheduling, reliable reporting, good customer support, seamless data integration. > > **Desvantagens**: While Health Cloud is generally reliable, occasional bugs and system slowdowns can disrupt workflow, especially during peak usage times. Some advanced customization options are limited, which may restrict flexibility for highly specialized healthcare practices. Additionally, the initial setup process can be complex and time-consuming without sufficient technical support. > > Overall, my experience with Health Cloud has been positive. The platform significantly improves the efficiency of healthcare management through its comprehensive features and ease of use. Despite minor issues with bugs and customization, the benefits outweigh the drawbacks. The value for money is reasonable given the extensive functionality provided. I would recommend Health Cloud to healthcare organizations looking for a scalable and integrated solution to enhance patient care and administrative tasks. ----- ### "SalesForce Health Cloud is the BEST\!" — 5.0/5 > **Melissa** | *2 de junho de 2025* | Seguros | Taxa de recomendação: 10.0/10 > > **Vantagens**: The ease of use. The compatibility the system has with other applications and the amount of functionality the system has. The ability to personalize the system to accommodate the needs of the user is wonderful. > > **Desvantagens**: The IT support system. It seems as though they weren't familiar with the design of our specific data system platform and usage, therefore they were unable to assist with many issues that we were experiencing. > > Our company has enjoyed using Health Cloud. We have specific requirements that were needed for the data we are tracking, and Health Cloud was the perfect system for this. The platform was custom built to accommodate our needs. ----- ### "Review Melissa Robertson taco bell." — 5.0/5 > **Melissa** | *17 de junho de 2026* | Fabricação de alimentos | Taxa de recomendação: 3.0/10 > > **Vantagens**: I loved how easy it was to read and I understand. I like learning and it Was very resourceful. I loved it. > > **Desvantagens**: I couldn't really get i to it and read because I. Am not in upper management if I had access it would have been educational. > > It has been super interesting I couldn't put it down like. Really good babe ok I was reading. It's very educational. ----- ### "Good, but Expensive" — 3.0/5 > **Tim** | *16 de junho de 2026* | Manutenção predial | Taxa de recomendação: 4.0/10 > > **Vantagens**: The consolidation of medical history, medications, appointments, and insurance into a single interface. > > **Desvantagens**: High liscensing and integration costs, complex electronic health record data mapping, and stringent compliance requirements. > > As a user, overall mediocre impression of the Health Cloud. The value for money just doesn't seem to be there. ----- ### "Salesforce Health Cloud: Powerful Patient Management Platform with a Steep Learning Curve" — 4.0/5 > **Avaliador Verificado** | *21 de abril de 2026* | Serviços e tecnologia da informação | Taxa de recomendação: 8.0/10 > > **Vantagens**: What I like most about Salesforce Health Cloud is how well it centralizes patient information and makes it easier for care teams to coordinate everything in one place. Having all patient data, interactions, and care plans in a single system really improves visibility and reduces the need to switch between multiple tools. In terms of data management, it does a strong job of organizing complex patient information in a structured way. It’s especially useful for tracking care history and making sure everyone involved has access to the same updated information. Reporting is also quite powerful. You can build detailed dashboards and reports that help track patient outcomes, care progress, and operational metrics. This makes it easier for teams to make data-driven decisions. From a scheduling perspective, it helps coordinate appointments and care activities more efficiently, reducing manual effort and improving communication between care providers. The platform is generally easy to use once you get familiar with it, especially if you already have experience with Salesforce products. The UI can feel complex at first, but it becomes more intuitive over time. In terms of value for money, it’s more suitable for larger healthcare organizations since it’s a premium enterprise solution, but it delivers strong value when used at scale. Customer support is reliable, and there’s a large ecosystem of documentation and community resources, which helps when issues come up. As for bugs and issues, it’s generally stable, though like any large enterprise system, occasional performance delays or configuration complexity can happen depending on how it’s set up. > > **Desvantagens**: One of the main drawbacks of Salesforce Health Cloud is that it can feel quite complex, especially during initial setup and onboarding. It’s not always intuitive for new users, and it often requires training to use effectively. Another challenge is the overall ease of use. While it becomes more manageable over time, the interface can feel cluttered due to the number of features and configurations available, which can be overwhelming for smaller teams or less technical users. In terms of value for money, it can be expensive, especially for smaller healthcare organizations. A lot of the advanced capabilities require additional customization or add-ons, which increases the overall cost. Reporting and data management are powerful, but setting them up properly often requires technical expertise or admin support. It’s not always straightforward to configure without help. There can also be occasional performance or configuration issues, particularly in heavily customized environments, which can slow down workflows or require troubleshooting. Overall, while it’s a strong platform, it does come with a learning curve and complexity that may not suit every organization. ----- Página: 1 / 3\ Próximo: [Próxima página](https://www.capterra.com.br/software/172299/health-cloud?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/172299/health-cloud) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Dados estruturados