--- description: Tudo sobre Health Cloud: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Health Cloud - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software CRM de Assistência Médica](/directory/30976/healthcare-crm/software) > [Health Cloud](/software/172299/health-cloud) # Health Cloud Canonical: https://www.capterra.com.br/software/172299/health-cloud Página: 1 / 4\ Próximo: [Próxima página](https://www.capterra.com.br/software/172299/health-cloud?page=2) > Eleve os relacionamentos com pacientes e membros a novos patamares com o Salesforce Health Cloud. > > Conclusão: 71 usuários atribuíram a nota **4.4/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Health Cloud? Empresas de saúde e ciências biológicas de todos os tamanhos e tipos que desejam aumentar a produtividade dos funcionários, colaborar em todo o ecossistema e envolver pacientes e membros. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.4/5** | 71 Avaliações | | Praticidade | 4.2/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.1/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.0/5 | Com base em avaliações gerais | | Recursos | 4.4/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Salesforce - **Localização**: San Francisco, EUA - **Fundada**: 2003 ## Contexto comercial - **Preço inicial**: US$ 350,00 - **Modelo de preços**: (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Países disponíveis**: Canadá, Estados Unidos ## Recursos - Acesso para Celular - Agendamento - Agendamento de compromissos - Alertas/notificações - Assinatura eletrônica - Captura de dados eletrônicos - Cobrança de consultas médicas - Cobrança e faturamento - Compras e recebimento - Comunicações com pacientes - Confirmations/Reminders - Conformidade com a Lei 21 CFR, Seção 11 - Educação do paciente - Envolvimento do paciente - Gerenciamento de contatos - Gerenciamento de documentos - Gerenciamento de faturas - Gestão de apólices de seguro - Gestão de casos - Gestão de comissões - Gestão de compromissos - Gestão de datas de vencimento - Gestão de estoques - Gestão de formulários - Gestão de leads - Gestão de médicos - Gestão de pacientes - Gestão de pedidos - Gestão de planos de cuidado - Gestão de políticas - Gestão de reclamações - Gestão de tarefas - Gestão do fluxo de trabalho - Gestão do pipeline - Gestão financeira - História clínica eletrônica/informatizada - Identificação do produto - Importação/exportação de dados - Lembretes - Mensagens de SMS - Monitoramento de pacientes - Painel de atividades - Para fins médicos - Planejamento do tratamento - Portal do cliente - Rastreamento de estoque - Recrutamento de pacientes - Registros de história clínica - Segurança de dados - Várias localizações ... e mais 30 recursos ## Integrações (1 no total) - Tableau ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software CRM de Assistência Médica](https://www.capterra.com.br/directory/30976/healthcare-crm/software) ## Categorias relacionadas - [Software CRM de Assistência Médica](https://www.capterra.com.br/directory/30976/healthcare-crm/software) - [Software de Gestão de Pacientes](https://www.capterra.com.br/directory/30780/patient-management/software) - [Software de Interação de Pacientes](https://www.capterra.com.br/directory/31085/patient-engagement/software) - [AI Agents for Customer Support](https://www.capterra.com.br/directory/34696/ai-agents-for-customer-support/software) - [Software para Chatbots](https://www.capterra.com.br/directory/32448/chatbot/software) ## Alternativas 1. [Jane](https://www.capterra.com.br/software/178984/jane-app) — 4.8/5 (536 reviews) 2. [Epic](https://www.capterra.com.br/software/122278/epiccare-emr) — 4.4/5 (456 reviews) 3. [Pabau](https://www.capterra.com.br/software/140062/pabau-crm) — 4.7/5 (654 reviews) 4. [EHRYourWay](https://www.capterra.com.br/software/118789/ehr-your-way) — 4.9/5 (529 reviews) 5. [ModMed](https://www.capterra.com.br/software/124590/ema) — 4.5/5 (567 reviews) ## Avaliações ### "Excellent platform for HealthCare providers" — 5.0/5 > **Soundararajan** | *14 de abril de 2026* | Hospitais e Saúde | Taxa de recomendação: 7.0/10 > > **Vantagens**: Salesforce health cloud(SFHC) platform is an excellent application which provides 360-degree view of each customer. From clinical data and appointment histories to communication preferences and social determinants, everything is easily accessible in one intuitive interface. We use SFHC extensively in our org to capture customer details, funding, careplan, workorder, schedules, service resources. > > **Desvantagens**: What I liked least about Health Cloud is the implementation complexity and cost. At times the application is very slow > > Overall our org is very happy in implementing SFHC to replace one of the legacy health care application. It provides opportunity to integrate with various modern applications such as D365 for billing, Successfactors for onboarding etc., ----- ### "Powerful patient data and care coordination hub with a steep learning curve." — 5.0/5 > **Pradip** | *12 de julho de 2026* | Hospitais e Saúde | Taxa de recomendação: 8.0/10 > > **Vantagens**: The platform is outstanding for patient records and comprehensive data management. It allows for seamless agency collaboration across different care teams, and the custom reporting capabilities are incredibly powerful once set up. Customer support is also very responsive. > > **Desvantagens**: The initial ease of use is tough due to a very steep learning curve for non-technical healthcare staff. It requires extensive customization, meaning the overall value for money can feel low during the early implementation stages. > > Salesforce Health Cloud is a highly robust system for centralizing patient data and coordinating care across teams. It offers unmatched data depth and reporting capabilities, though getting the most out of it requires a significant time investment in setup and training. ----- ### "Smarter Patient Care, Once You Master the Curve" — 4.0/5 > **Avaliador Verificado** | *16 de agosto de 2026* | Contabilidade | Taxa de recomendação: 8.0/10 > > **Vantagens**: It centralizes everything about a patient into one clear, connected view. The ability to coordinate care plans, track patient history, and automate clinical workflows seamlessly in real time makes delivery much smoother. > > **Desvantagens**: Setup and customization are heavy lifts. The platform can feel overly complex at first, and navigating between detailed medical records and admin dashboards isn't always intuitive for new staff. > > Health Cloud is a powerful, enterprise-grade solution that transforms patient management. Once your team gets past the initial setup and training hurdles, the efficiency and clarity it brings to care coordination are hard to beat. ----- ### "Great Features but Requires Training and Setup" — 3.0/5 > **Avaliador Verificado** | *10 de maio de 2026* | Organização cívica e social | Taxa de recomendação: 4.0/10 > > **Vantagens**: Self-service options allow patients and staff to access information, update details, and manage certain tasks independently. > > **Desvantagens**: Health Cloud can be expensive compared to some competitors, especially for smaller organizations, because many advanced features, integrations, and customization options may require higher-tier plans or additional costs. > > The platform offers a lot of customization, automation, and collaboration features that help improve communication and streamline workflows across teams. However, the system can feel overwhelming for new users due to the learning curve, setup complexity, and higher cost compared to some competitors. It works best for organizations that need advanced healthcare management tools and are willing to invest time and resources into implementation and training. ----- ### "Efficient and Reliable Healthcare Management Platform" — 5.0/5 > **Yogesh** | *3 de junho de 2026* | Software | Taxa de recomendação: 7.0/10 > > **Vantagens**: Health Cloud offers excellent value for money with its wide range of healthcare management features and strong data organization capabilities. The platform is easy to use once configured properly and helps teams manage patient information efficiently. The reporting tools provide useful insights and simplify tracking and analysis. Customer support is responsive and helpful when resolving issues or assisting with setup. Data management is one of the strongest features, allowing secure and organized handling of patient records and workflows. > > **Desvantagens**: Some bugs and performance issues can appear occasionally, especially when working with large amounts of data. Initial setup and customization may take time for new users, and certain advanced features require additional learning. Payroll-related integrations could also be improved for a smoother experience. > > Overall, my experience with Health Cloud has been very positive. It is a reliable platform for healthcare management, offering strong reporting, data management, and workflow automation features. The system improves productivity and collaboration while keeping patient information organized and accessible. Despite a few minor bugs and setup complexities, the platform delivers good value and is highly useful for healthcare organizations. ----- Página: 1 / 4\ Próximo: [Próxima página](https://www.capterra.com.br/software/172299/health-cloud?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/172299/health-cloud) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Dados estruturados