--- description: Tudo sobre Health Cloud: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Health Cloud - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software CRM de Assistência Médica](/directory/30976/healthcare-crm/software) > [Health Cloud](/software/172299/health-cloud) # Health Cloud Canonical: https://www.capterra.com.br/software/172299/health-cloud Página: 1 / 2\ Próximo: [Próxima página](https://www.capterra.com.br/software/172299/health-cloud?page=2) > Eleve os relacionamentos com pacientes e membros a novos patamares com o Salesforce Health Cloud. > > Conclusão: 23 usuários atribuíram a nota **4.4/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Health Cloud? Empresas de saúde e ciências biológicas de todos os tamanhos e tipos que desejam aumentar a produtividade dos funcionários, colaborar em todo o ecossistema e envolver pacientes e membros. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.4/5** | 23 Avaliações | | Praticidade | 4.5/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.3/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.2/5 | Com base em avaliações gerais | | Recursos | 4.4/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Salesforce - **Localização**: San Francisco, EUA - **Fundada**: 2003 ## Contexto comercial - **Preço inicial**: US$ 350,00 - **Modelo de preços**: (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Países disponíveis**: Canadá, Estados Unidos ## Recursos - Acesso para Celular - Agendamento - Agendamento de compromissos - Alertas/notificações - Assinatura eletrônica - Captura de dados eletrônicos - Cobrança de consultas médicas - Cobrança e faturamento - Compras e recebimento - Comunicações com pacientes - Confirmations/Reminders - Conformidade com a Lei 21 CFR, Seção 11 - Design de teste - Gerenciamento de contatos - Gerenciamento de documentos - Gerenciamento de faturas - Gerenciamento de pedidos de compra - Gestão de apólices de seguro - Gestão de casos - Gestão de comissões - Gestão de compromissos - Gestão de estoques - Gestão de formulários - Gestão de leads - Gestão de médicos - Gestão de pacientes - Gestão de planos de cuidado - Gestão de políticas - Gestão de reclamações - Gestão de tarefas - Gestão do fluxo de trabalho - Gestão do pipeline - Gestão financeira - História clínica eletrônica/informatizada - Identificação do produto - Importação/exportação de dados - Lembretes - Mensagens de SMS - Monitoramento de pacientes - Pagamentos eletrônicos - Painel de atividades - Para fins médicos - Planejamento do tratamento - Portal de autoatendimento - Portal do cliente - Portal do cliente - Rastreamento de estoque - Relatórios e análise de dados - Relatórios e estatística - Várias localizações ... e mais 28 recursos ## Integrações (1 no total) - Tableau ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software CRM de Assistência Médica](https://www.capterra.com.br/directory/30976/healthcare-crm/software) ## Categorias relacionadas - [Software CRM de Assistência Médica](https://www.capterra.com.br/directory/30976/healthcare-crm/software) - [Software de Gestão de Pacientes](https://www.capterra.com.br/directory/30780/patient-management/software) - [Software de Interação de Pacientes](https://www.capterra.com.br/directory/31085/patient-engagement/software) - [Software de Gestão de Casos de Pacientes](https://www.capterra.com.br/directory/30590/patient-case-management/software) - [Software de Gestão de Testes Clínicos](https://www.capterra.com.br/directory/10035/clinical-trial-management/software) ## Alternativas 1. [Jane](https://www.capterra.com.br/software/178984/jane-app) — 4.8/5 (494 reviews) 2. [Pabau](https://www.capterra.com.br/software/140062/pabau-crm) — 4.7/5 (613 reviews) 3. [EHR YOUR WAY](https://www.capterra.com.br/software/118789/ehr-your-way) — 4.9/5 (527 reviews) 4. [Epic](https://www.capterra.com.br/software/122278/epiccare-emr) — 4.4/5 (447 reviews) 5. [PatientNow](https://www.capterra.com.br/software/92269/patientnow) — 3.9/5 (297 reviews) ## Avaliações ### "Give them a try\! Great job Health Cloud\!" — 5.0/5 > **Joshua** | *29 de janeiro de 2026* | Aparelhos médicos | Taxa de recomendação: 10.0/10 > > **Vantagens**: How helpful the customer service was, very informational and patient while I had my questions and concerns answered, very easy to get used to and I love it > > **Desvantagens**: It honestly had some buggy issues, nothing major but should be looked at . Honestly other than that I had no issues > > Overall was exciting and also such a relief to have a simple platform to use very new user friendly ----- ### "Awesome experience" — 5.0/5 > **Avaliador Verificado** | *23 de março de 2026* | Contabilidade | Taxa de recomendação: 9.0/10 > > **Vantagens**: The "Patient 360" View This is the most praised feature in almost every review. It pulls data from Electronic Health Records (EHR), insurance claims, and even wearable devices into one screen. The Benefit: You don't have to hunt through five different systems to see a patient’s history. You see their clinical data alongside their communication preferences and "Social Determinants of Health" (like whether they have reliable transportation to appointments). > > **Desvantagens**: The "Implementation Heavyweight" Setting up Health Cloud isn't a "plug-and-play" experience. The Issue: Mapping clinical data from legacy EHRs (like Epic or Cerner) into the Salesforce data model is notoriously difficult. It often requires expensive middleware (like MuleSoft) and specialized consultants to get it right. Review Tip: You could mention that the initial setup period was longer and more resource-intensive than your team originally anticipated. > > The Initial Hurdle: Most users describe the first 6 months as "intense." Between data migration from old EHRs and staff training, the learning curve is steep. ----- ### "Strong management tool" — 3.0/5 > **Chanda** | *24 de março de 2026* | Segurança de rede e informática | Taxa de recomendação: 5.0/10 > > **Vantagens**: What I liked most about Health Cloud was that it gave a more complete view of patient information in one place. It made it easier to keep track of interactions, coordinate communication, and stay more organized instead of jumping between different systems. I also liked the reporting and customization options once I became more familiar with the platform. > > **Desvantagens**: What I liked least was that it can feel complex in the beginning. There is definitely a learning curve, and some parts of the system are not as intuitive as they could be. It can also take time to set things up the way your team wants, especially if you need specific workflows or reporting. > > my experience with Health Cloud was positive. It helped with organization, visibility, and managing patient related information in a more structured way. The biggest challenge was getting comfortable with all of the features at first, but once I learned the system better, it became much more useful in day to day work. ----- ### "Powerful healthcare data platform with a steep setup curve" — 4.0/5 > **Avaliador Verificado** | *30 de janeiro de 2026* | Segurança de rede e informática | Taxa de recomendação: 7.0/10 > > **Vantagens**: The biggest strength of Health Cloud is its ability to unify patient or member data into a single, comprehensive view. It improves care coordination, data visibility, and collaboration across teams. The integration with the Salesforce ecosystem is strong, and built-in compliance features make it suitable for regulated healthcare environments. > > **Desvantagens**: Implementation can be complex and time-consuming, especially for teams without prior Salesforce experience. Costs can increase quickly due to licensing and customization needs. There is also a noticeable learning curve during initial adoption. > > Overall, Health Cloud is a powerful and scalable solution for managing healthcare data and patient engagement. Once implemented properly, it delivers strong value, but it requires technical expertise, time, and budget to fully leverage its capabilities. Best suited for mid-to-large healthcare organizations rather than small teams ----- ### "Get the job done without complicated navigation required" — 4.0/5 > **Latonya** | *18 de março de 2026* | Seguros | Taxa de recomendação: 7.0/10 > > **Vantagens**: easy to follow prompts, and placement of dials were great tithe dropped down this made it very user friendly > > **Desvantagens**: I think it could have used more options. More areas for retrieving data more easily. Clearer or easier to utilize data storage for retrieval > > My over all experience was positive. It did get the job done and information was presented easily so that the user could navigate better ----- Página: 1 / 2\ Próximo: [Próxima página](https://www.capterra.com.br/software/172299/health-cloud?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/172299/health-cloud) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Dados estruturados