--- description: Tudo sobre Sendlane: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Sendlane - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Ferramentas de Email Marketing](/directory/30013/email-marketing/software) > [Sendlane](/software/172687/sendlane) # Sendlane Canonical: https://www.capterra.com.br/software/172687/sendlane Página: 1 / 3\ Próximo: [Próxima página](https://www.capterra.com.br/software/172687/sendlane?page=2) > Automação e email marketing baseado em comportamento que comprovadamente ajudam a transformar o email marketing no motor de crescimento principal da sua loja de comércio eletrônico. > > Conclusão: 34 usuários atribuíram a nota **4.2/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Sendlane? Estabelecimentos de comércio eletrônico. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.2/5** | 34 Avaliações | | Praticidade | 4.2/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.2/5 | Com base em avaliações gerais | | Relação qualidade/preço | 3.8/5 | Com base em avaliações gerais | | Recursos | 4.2/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Sendlane - **Localização**: San Deigo, EUA - **Fundada**: 2013 ## Contexto comercial - **Preço inicial**: US$ 600,00 - **Modelo de preços**: (Versão gratuita disponível) (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500 - **Implantação e plataformas**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Países disponíveis**: Estados Unidos ## Recursos - A/B Testing - Análise de dados preditiva - Automação de marketing - Ações ativadas por eventos - Banco de dados de contatos - Bate-papo ao vivo - CAN-SPAM Compliance - Campanhas gota a gota - Campos personalizáveis - Editor de WYSIWYG - Formulários online - Gerenciamento de contatos - Gestão da comunicação - Gestão de assinantes - Gestão de campanhas - Gestão de canais - Gestão de leads - Gestão de modelos - Gestão do pipeline - Histórico do cliente - Importação/exportação de dados - Indicadores de desempenho - Lead Nurturing - Marketing de multicanal - Marketing por e-mail - Marketing social - Mobile Optimization - Monitoramento de campanha - Multi-Channel Attribution - Múltiplas campanhas - Notificação de leads - Painel - Personalização - Planejamento de campanhas - Páginas de início/formulários web - Qualificação de leads - ROI Tracking - Rastreamento de interações - Rastreamento de visitantes do site - Relatórios e análise de dados - Segmentação - Segmentação de leads ## Integrações (20 no total) - ClickFunnels - Convertful - Gmail - GoTo Webinar - LeadsBridge - LiveChat - MailMunch - Meta for Business - Microsoft Outlook - OptimizePress - Outgrow - PayKickstart - Poptin - Privy - Shopify ... e mais 5 integrações ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Ferramentas de Email Marketing](https://www.capterra.com.br/directory/30013/email-marketing/software) ## Categorias relacionadas - [Ferramentas de Email Marketing](https://www.capterra.com.br/directory/30013/email-marketing/software) - [Software para Dinamização de Leads](https://www.capterra.com.br/directory/31563/lead-nurturing/software) - [Ferramentas de Automação de Marketing](https://www.capterra.com.br/directory/6/marketing-automation/software) - [Software de Gestão de Campanhas](https://www.capterra.com.br/directory/30012/campaign-management/software) - [Software de Gestão de Leads](https://www.capterra.com.br/directory/30017/lead-management/software) ## Alternativas 1. [EngageBay CRM](https://www.capterra.com.br/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 2. [Marketo Engage](https://www.capterra.com.br/software/75130/marketo-lead-management) — 4.3/5 (710 reviews) 3. [Salesforce Marketing Cloud](https://www.capterra.com.br/software/7723/salesforce-marketing-cloud) — 4.2/5 (529 reviews) 4. [Spotler CRM](https://www.capterra.com.br/software/88929/really-simple-systems-crm) — 4.4/5 (453 reviews) 5. [Keap](https://www.capterra.com.br/software/76390/infusionsoft) — 4.1/5 (1298 reviews) ## Avaliações ### "An Email Marketing & Automation Tool Loved by Digital Marketers" — 5.0/5 > **Rahul** | *8 de junho de 2022* | Serviços e tecnologia da informação | Taxa de recomendação: 9.0/10 > > **Vantagens**: When I contact them, their customer service is always available. And a lot of help. That separates Sendlane from other email marketing tools. Deliverability is also excellent. > > **Desvantagens**: They only lost points because they recently updated their price, which is sort of a bummer. It's still a good deal; it's just not as good as it once was. > > Advanced automation workflows allow you to send emails in response to a range of subscriber behaviours which is a plus. There are a few integrations, but they aren't as advanced as those offered by main competitors. I'm confident that this will improve with time. ----- ### "Sendlane Makes My Business Easy" — 5.0/5 > **Avaliador Verificado** | *14 de outubro de 2020* | Saúde, bem-estar e condicionamento físico | Taxa de recomendação: 9.0/10 > > **Vantagens**: My favorite feature is how they allow me to automate my marketing message, followup and feedback with customers. Their platform allows me login, manage my customers and even create additional income through following up with them and offering them new products. I also love their customer service. I've been with other companies who act like I'm part of the family only to never have my back when I need. So far, everytime I've had any issue, problem or even a question I'm able to reach someone from Sendlane and get the help I need. > > **Desvantagens**: My biggest compliant is the little things with a company that is growing. The occassional bug or certain features not acting how they should. Keep in mind, these are rare and not a huge concern. I also find that their user interface is a little complicated. It's nothing that I can't figure out, but they could def improve in that area. I also feel their knowledge base could be updated more to reflect the unique ways in which Sendlane operates compared to other similar services. This would save me alot of time dealing with customer service. It's not a huge problem, but one of the things I wish they would improve and I'm sure they will with time. > > Overall, my experience has been really great and solid. Sure, I've had a bug here or there or trouble figuering out how to use the platform, but for the most part Sendlane is more polished than companies that have been around for years. Their customer service is the best I've seen. Sometimes they will stay with me on the phone for an hour or two until the problem is resolved. They follow up, they ask detailed questions and they want to improve. I've literally had companies treat me as nothing more than a dollar sign. Sendlane has always made me feel welcomed and I can tell they want me to grow my business. The \[SENSITIVE CONTENT HIDDEN\] has even taken time out of his day to make me feel welcomed. How many companies do that? Their interface needs some work as it's a little confusion, but it has all the functions I need. They allow me to run my business and automate it in a way I could never do on my own. And because of the tools and features it has allowed me to increase my income. ----- ### "Waste of Time and Money" — 1.0/5 > **Michael** | *16 de março de 2023* | Pesca | Taxa de recomendação: 0.0/10 > > **Vantagens**: Platform has good web design, and their sales pitch is very effective. > > **Desvantagens**: The product is missing key features, their prices are misleading, and their customer service is abysmal > > I am the marketing manager for a D2C eComm company, and my experience with Sendlane was a nightmare. They offered 40% what we are currently paying for SMS and email marketing for the same features and credits. Sound too good to be true? It is.I found out after the contract was signed that their cost per message was actually HIGHER for SMS, and their platform lacks key features that are available on our currently platforms (Klaviyo and Postscript). This includes basic things like template and campaign duplication, and also important behavioral and automation customizations.When it became clear Sendlane could not meet our needs and we could not move forward, they refused to address any of my specific concerns and would not issue us a refund for our thousands of unused credits. Instead they told me we should be grateful they wouldn't enforce the entire annual contract. Honestly, if they had tried to do that we would have taken them to court.Sendlane was an enormous disappointment. They oversold, underdelivered, and wasted our small businesses time and money. If your considering switching or signing up, I highly suggest looking elsewhere (Klaviyo and PostScript, while expensive, have outstanding customer service and a much better product). ----- ### "IMHO The best email platform out there." — 5.0/5 > **Charles** | *5 de outubro de 2020* | Bens de consumo | Taxa de recomendação: 10.0/10 > > **Vantagens**: Their customer service is top notch. I get a response quickly. The platform is super easy to use. The deliverability is great. TONS of ways to create emails and workflows TONS of ways to segment an audience They allow affiliate marketing > > **Desvantagens**: It's a ferrari. I feel like I'm still driving it like it's a ford focus. There is so much that it can do, It can easily get overwhelming. Needs the ability to track revenue that workflows produce monthly instead of just overall. BUT, after talking with them, it's coming in the next 4 months. I wish it integrated with more softwares such as optimonk. They integrate with a lot, but there are a few apps I use that would benefit from an integration. > > I'm a huge fan. They are constantly innovating and trying new things and making it better. ----- ### "Sendlane is the amazing Email Automation tool" — 4.0/5 > **Chetan** | *23 de junho de 2021* | Roupa e moda | Taxa de recomendação: 9.0/10 > > **Vantagens**: Sendlane is the nice email automation tool I have ever used. It has the nice email sequence features mainly for Shopify, and has the rich accessibility. > > **Desvantagens**: Sendlane is mainly a complete software, and best for the Shopify stores, with the amazing sequence feasibility. > > It was an amazing experience with the Sendlane, and I have used this tool to maximize my store revenue. ----- Página: 1 / 3\ Próximo: [Próxima página](https://www.capterra.com.br/software/172687/sendlane?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/172687/sendlane) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados