Nowsta

Best Option out there!

Comentários: Great interface, really good customer service! Easy to use as a manager and employee.

Vantagens:

Having a system that communicated with our catering software has been crucial. This allows us to keep budgeting / staffing goals in mind when creating the schedule.

Desvantagens:

I wish there was a manager portal / or team portal so that I could login and see who's clocked in, what my labor costs are for that day/period. That is the biggest lack of Nowsta currently. .

Great Staffing tool

Comentários: Excellent, it is also a timesaver for scheduling when i have other operational duties

Vantagens:

Quick, easy to see availability of front of house staff and schedule accordingly Love the ability to note on individual staffing when they worked shifts. We use it as a tool to document what a new staff member learned on shift and if they need to improve. Great tool overall communication from event staff to record growth or needs

Desvantagens:

Nothing that i can think about at this time

Terrible

Comentários: Terrible. completely terrible. They were never available to help me with a problem or take accountability for their software's mistakes

Vantagens:

I don't, the whole point of the company is to track employees and they can't even do that correctly.

Desvantagens:

Customer service. They refuse to help me when I shared with them that their platform is misreporting all of the calculations from overtime worked, total pay, and total hours worked. Very basic math required to figure this out and they can't even do that correctly

We Love NOWSTA!!!

Comentários: Nowsta's platform is so intuitive it has been a lifesaver for staffing our catering events. The ease of use for our team and the communication tools built into the platform save us hours of work each week.

Vantagens:

The time it saves our team every week as we juggle staffing each week. It's especially helpful when changes happen (as we all know they do). The built in communication tools are great for alerting our team to changes quickly.

Desvantagens:

We also have restaurants and just haven't been able to figure out how to use if for that staffing as well.

Nowsta review

Vantagens:

I was particularly impressed by Nowsta's user-friendly interface and the seamless experience it provides for both employees and managers. The scheduling system is intuitive and makes it easy to track shifts, manage availability, and communicate with the team. The integration with payroll systems is a major plus, saving time and reducing errors in payment processing. Additionally, the mobile app is convenient for on-the-go access and helps keep everyone in the loop with real-time notifications.

Desvantagens:

One area where Nowsta could improve is the customization of notifications. Sometimes the frequency of alerts can be overwhelming, especially during peak scheduling times. Also, while the platform is generally robust, occasional technical glitches can cause delays or confusion. Expanding the customer support hours would be beneficial as well, to ensure assistance is available during late shifts or weekends.