---
description: Tudo sobre OpenTable: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: OpenTable - Preço, avaliações e classificação - Capterra Brasil 2026
---

Breadcrumb: [Home](/) > [Sistemas de Reservas](/directory/20032/reservations/software) > [OpenTable](/software/17313/opentable-for-restaurants)

# OpenTable

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> Plataforma de gerenciamento de reservas de restaurantes que ajuda os usuários a gerenciar listas de espera, reservas de mesas, histórico de visitas de clientes, contas e mais.
> 
> Conclusão: 1322 usuários atribuíram a nota **4.7/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Resumo

### Quem usa o OpenTable?

Plataforma baseada na nuvem que ajuda restaurantes de todos os tamanhos a gerenciar reservas, listas de espera, reservas de mesas, informações de clientes, histórico de visitas, opções de assentos, recomendações, contas e muito mais.

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.7/5** | 1322 Avaliações |
| Praticidade | 4.7/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.5/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.6/5 | Com base em avaliações gerais |
| Recursos | 4.6/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: OpenTable
- **Fundada**: 1998

## Contexto comercial

- **Preço inicial**: US$ 149,00
- **Modelo de preços**:  (Versão gratuita disponível) (Teste grátis)
- **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: alemão, espanhol, francês, inglês, italiano, japonês
- **Países disponíveis**: Alemanha, Austrália, Canadá, Emirados Árabes Unidos, Espanha, Estados Unidos, França, Hong Kong, RAE da China, Irlanda, Itália, Japão, México, Países Baixos, Reino Unido, Singapura, Tailândia, Taiwan

## Recursos

- Acesso para Celular
- Alertas/notificações
- Banco de dados do cliente
- CRM
- Cobrança e faturamento
- Email Reminders
- Gestão de calendários
- Gestão de estoques
- Gestão de pedidos
- Gestão de promoções
- Gestão de recompensas
- Gestão de reservas
- Gestão de reservas
- Gestão de tabelas
- Kitchen/Menu Management
- Lembretes
- Mensagens de SMS
- Observações da reserva
- Pagamentos online
- Pedidos online
- Ponto de vendas (PDV)
- Processamento de pagamentos
- Programa de fidelidade
- Promoção social
- Rastreamento de pedidos
- Relatórios e análise de dados
- Relatórios e estatística
- Reservas em grupo
- Reservas online
- Suporte do cliente

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Sistemas de Reservas](https://www.capterra.com.br/directory/20032/reservations/software)

## Categorias relacionadas

- [Sistemas de Reservas](https://www.capterra.com.br/directory/20032/reservations/software)
- [Sistemas de Fidelização de Clientes](https://www.capterra.com.br/directory/10031/customer-loyalty/software)
- [Software de Lista de Espera](https://www.capterra.com.br/directory/31495/waitlist/software)
- [Sistemas para Restaurante](https://www.capterra.com.br/directory/20026/restaurant-management/software)
- [Software de Entrega de Comida](https://www.capterra.com.br/directory/30861/food-delivery/software)

## Alternativas

1. [Booqable](https://www.capterra.com.br/software/138689/booqable) — 4.8/5 (1195 reviews)
2. [Mindbody](https://www.capterra.com.br/software/40229/mindbody) — 4.0/5 (2995 reviews)
3. [Tabology EPOS](https://www.capterra.com.br/software/154530/bartab) — 4.7/5 (13 reviews)
4. [Simphony POS](https://www.capterra.com.br/software/202814/oracle-micros-simphony) — 4.2/5 (26 reviews)
5. [Toast POS](https://www.capterra.com.br/software/136301/toast-pos) — 4.1/5 (554 reviews)

## Avaliações

### "Super-easy to use" — 5.0/5

> **Lee** | *17 de junho de 2022* | Publicidade e marketing | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: This is great system to manage table bookings for a restaurant, with lots of marketing options. Once it's set up, it takes the hassle out of managing bookings and it's easy to also manually add bookings and block off tables. It's also good for CRM. And there's the option to generate reports and extract data for mailing lists.
> 
> **Desvantagens**: The set up can be quote tricky, but once it's done, it's super-easy to manage.
> 
> After lots of research, it's one of the best systems out there for restaurants. And great value for money.

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### "The leading restaurant booking system" — 4.0/5

> **Mark** | *15 de outubro de 2025* | Restaurantes | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: OpenTable is clearly the industry leader when it comes to restaurant reservation systems. It is easy to learn how to use and we can switch easily between our two restaurants within the same app. There are rarely any issues with the software and orders and table status are updates live across all devices, meaning that I can even see all the live tables from my phone when at home. OpenTable is not the cheapest booking system but when customers book through your own network (your own website) it costs a lot less. Any staff who are permitted to make changes can have their own log in for security reasons. It is easy to communicate with customers and message them if necessary - the advantage of customers ticking a box to allow contact for marketing is very useful too.
> 
> **Desvantagens**: The cost involved when customers book through the OpenTable network. This is £2 per cover in addition to the monthly fee.
> 
> Overall, I am very pleased with OpenTable. I use it at both of my restaurants and staff who work at both sites find it easy to navigate as they are used to the system. It is always easy to get in touch by phone with an expert from OpenTable who can explain how to do various things.

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### "OpenTable Review" — 5.0/5

> **Alexis** | *12 de agosto de 2026* | Hospitais e Saúde | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: What I love most open OpenTable is the ability to see all of your reservations in one application all at once.
> 
> **Desvantagens**: I have nothing negative to report about OpenTable. I have used it for a while and have not come across anything.
> 
> My experience with OpenTable has been all around good. It is a nice way to book reservations and join waitlists.

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### "Open Table Review" — 3.0/5

> **Avaliador Verificado** | *5 de dezembro de 2025* | Serviços ao consumidor | Taxa de recomendação: 6.0/10
> 
> **Vantagens**: I like that you can make reservations in the app and you will get notifications of upcoming events.  It will also include in your calendar
> 
> **Desvantagens**: Open table has very often not saved my log in info and I have had to create new log ins because I had issues gaining access to the correct passwords.

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### "Must Need App for Dinning" — 5.0/5

> **Louise** | *29 de junho de 2026* | Publicidade e marketing | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: What I liked most about OpenTable was how easy it made managing reservations and table availability in real time. The platform streamlined the booking process for both staff and guests, reduced scheduling conflicts, and improved the overall dining experience. The user-friendly interface and automated confirmations also helped save time and increase operational efficiency.
> 
> **Desvantagens**: What I liked least about OpenTable was that some features and integrations required additional costs, which could add up over time. There were also occasional limitations with customization options and reporting capabilities, making it more difficult to tailor the platform to specific operational needs.
> 
> My overall experience with OpenTable has been positive. The platform made reservation management more efficient and provided a convenient booking experience for guests. Features such as real-time availability, automated confirmations, and table management tools helped streamline operations and improve customer service. Overall, it has been a reliable solution for managing reservations and enhancing the guest experience.

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## Links

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