---
description: Tudo sobre RO Writer: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: RO Writer - Preço, avaliações e classificação - Capterra Brasil 2026
---

Breadcrumb: [Home](/) > [Software de Reparação de Automóveis](/directory/20006/auto-repair/software) > [RO Writer](/software/173266/r-o-writer)

# RO Writer

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> O software R.O. Writer Shop Management ajuda as oficinas de reparos automotivos e lojas de pneus a trabalhar de forma mais inteligente e rápida.
> 
> Conclusão: 93 usuários atribuíram a nota **3.9/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Resumo

### Quem usa o RO Writer?

Oficinas de reparos automotivos e lojas de pneus independentes e franqueadas nos EUA e no Canadá.  De pequenas a grandes oficinas, incluindo operações com várias oficinas.

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **3.9/5** | 93 Avaliações |
| Praticidade | 4.0/5 | Com base em avaliações gerais |
| Suporte ao cliente | 3.8/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 3.6/5 | Com base em avaliações gerais |
| Recursos | 4.0/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 70% | (7/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Progressive Automotive Systems
- **Fundada**: 1989

## Contexto comercial

- **Preço inicial**: US$ 199,00
- **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Windows (desktop), Linux (desktop), Windows (local), Linux (local), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Países disponíveis**: Canadá, Estados Unidos

## Recursos

- Agendamento
- Agendamento de compromissos
- Agendamento de manutenção
- Banco de dados do cliente
- CRM
- Cobrança e faturamento
- Contabilidade
- Estimativas
- Gestão da comunicação
- Gestão de inspeções
- Gestão de peças
- Histórico de atendimento
- Orçamentos/estimativas
- Planejamento de pessoal
- Ponto de vendas (PDV)
- Rastreamento de veículos
- Relatórios e estatística
- Tarifas de mão de obra

## Integrações (19 no total)

- ALLDATA
- AutoVitals
- Autopart
- Back Office Accounting Software
- Back Office Suite
- Broadly
- Cinch
- DTS
- Epicor Catalog for Automotive
- Epicor for Automotive
- Global Payments Integrated
- Identifix Shop Manager
- Kukui
- Nexpart Distribution Management
- OEC

... e mais 4 integrações

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Software de Reparação de Automóveis](https://www.capterra.com.br/directory/20006/auto-repair/software)

## Categorias relacionadas

- [Software de Reparação de Automóveis](https://www.capterra.com.br/directory/20006/auto-repair/software)
- [Programas para Oficina Mecânica](https://www.capterra.com.br/directory/10050/auto-body/software)

## Alternativas

1. [ARI](https://www.capterra.com.br/software/201737/ari) — 4.6/5 (660 reviews)
2. [AutoRepair Cloud](https://www.capterra.com.br/software/147213/autorepair-cloud) — 4.9/5 (163 reviews)
3. [Shopmonkey](https://www.capterra.com.br/software/169022/shopmonkey) — 4.6/5 (265 reviews)
4. [Shop Boss](https://www.capterra.com.br/software/121909/shop-boss-pro) — 4.4/5 (89 reviews)
5. [Manager SE](https://www.capterra.com.br/software/145351/manager-se) — 4.1/5 (78 reviews)

## Avaliações

### "Great program to organize  repair orders for Auto Business" — 4.0/5

> **Avaliador Verificado** | *6 de junho de 2018* | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: Easy to input information into the system.  Keeps customer database and inventory organized.   Easy to check customer's history on vehicles
> 
> **Desvantagens**: RO Writer is not always easy to navigate.   It took some time to learn.  Sometimes has glitches, however Customer Service is available to assist.
> 
> Helpful in organizing all aspects of automotive database.

-----

### "Best Product for your Shop\!" — 5.0/5

> **Aaron** | *16 de junho de 2025* | Automotivo | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: The support staff is excellent\!  They are on the leading edge of what will make your shop profitable.
> 
> **Desvantagens**: The user interface is showing its age, but changes keep happening and they are well on their way to success.
> 
> Excellent\! I have been with them for well over a decade and am excited for what the future will bring.

-----

### "It was great back in the 90's when it was designed - now it's like driving an antique car" — 1.0/5

> **Robbie** | *17 de março de 2021* | Automotivo | Taxa de recomendação: 0.0/10
> 
> **Vantagens**: Good parts ordering options and great product documentation
> 
> **Desvantagens**: Constant crashes, extremely slow response from software.  I spent half of my day staring at my screen waiting for RO writer to catch up with me.
> 
> RO Writer was a solid option for a shop management system about 10 years ago.  The software is very comprehensive and highly customizable.  That said, we have suffered from constant technical problems over the last several years.  RO Writer tech support has required us to spend a small fortune updating and replacing network hardware(including our server) to fix the technical problems, but the problems were never fixed.  After spending a ton on upgrades to our network, we finally gave up and replaced RO Writer with another software.  I've been trying to contact their billing department for months in order to be released from our service agreement due to the constant technical problems, but I can't even get them to return my calls or e-mails.   RO Writer was originally designed around a Microsoft Access database, which is ancient technology in 2021.  The "new" version(which they will charge you another $10K for and make you sign a 3 year agreement) is based on SQL, but it's half-baked and doesn't function properly.  This software should have been scrapped and totally redesigned a decade ago, but the company keeps dragging along their antiquated system and selling it like it's a modern shop management system.  

Let me finish with this:  If RO Writer's website was based on the same technology that their software is, NOBODY would even consider buying it because you would load the website and realize it was designed with twenty year old technology.

-----

### "sence 2008" — 4.0/5

> **Edward** | *15 de junho de 2023* | Automotivo | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: it is easy to use quick to build a work order with smart oil and smart jobs
> 
> **Desvantagens**: the marketing and follow up mod. is hard to nav. would like to see it updated
> 
> ease of use on a daily basis going paperless increase aro

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### "Daily use perspective" — 5.0/5

> **Dana** | *17 de junho de 2025* | Automotivo | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: the software is adaptable to most conditions to get the information you need to grow your business. continuously making changes to keep up with technology.
> 
> **Desvantagens**: as with any canned software package you can't always change what you want to in the software. (customization) You will get all the answers you want, just in a different format.
> 
> If the software wasn't that good I would have left a long time ago. I have been using rowriter for 25 years\! cost effective, support is excellent, and they continue to make improvements.

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